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El Encanto Inn & Suites Boutique Hotel

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324 Reviews from our TripAdvisor Community

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Showing 283: English reviews
New York City, New York
Reviewed 12 February 2014

I chose to leave the hotel two hours after arriving because of surprisingly inadequate security. I have stayed at many hotels, hostels, posadas, what have you throughout Mexico, and lived for more than a year in Mexico City and have never come across a hotel that is three stars (or others much less elegant for that matter) that have no...

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Helpful?
Thank estranger
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank You for your time to review and constructive comments. We take our guests comfort and security very seriously and will review with management your comment's. We hope you enjoyed the balance of your stay in San Jose Safe Travels from all of us at the El Encanto

inverness
Reviewed 11 February 2014

We stayed at the cheaper art of the hotel across the road. You can still use the lovely pool. Central location, if you go up to the laundry and turn right and left you get to a great Taqueria. Make sure to go for walk across main square in eveningforatmoshere.

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Thank Meconopsis65
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

We are very glad you were able to enjoy the downtown, Art District events and activities. The downtown area is full of public free activities as well as great restaurants and galleries Thank You for the visit please come back! Safe travels from all of us at the El Encanto

Winfield, Illinois
Reviewed 2 February 2014

Really liked the location of this hotel, right off the main downtown area, walk to everything you could possibly need! The pool area is really nice! And gives you the "garden" feel in both buildings! It came up short by being separate buildings. If you have a standard room, you are down the road and across the street from the...

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Thank Skimmer2065
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank you for the great detail in talking about the area and the fun of spending some time downtown. We appreciate your comments on the hotel and will share them with staff. Thanks from all of us at the El Encanto Safe Travels

Wisconsin
Reviewed 30 January 2014

As I stated in the title, we really wanted this hotel to more like the excellent reviews than the poor reviews. Objectively I can say I wouldn't stay here again, but I can see why others like it. Some of the things that went wrong weren't the fault of the hotel, but one must really explain what the entire package...

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Thank dsl82899
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank You for your very detailed constructive comments. We will discuss and correct the issues that are in our control. Safe travels from all of us at the El Encanto

Nevada City, CA
Reviewed 26 January 2014

My husband and I and another couple shared a 2 bedroom suite upstairs, overlooking the garden and pool area. We only stayed one night, having arrived late in the afternoon with plans to drive to La Paz the next morning. The room was lovely and the beds were very comfortable. The staff were helpful and accommodating. We were given passes...

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Thank whistler57
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank you for visiting our City and Hotel. The downtown Historic committee and the Art District Association have worked very hard the last 3 years on the remodel and renewal of the Historic Center. We will have a restaurant on the hotel grounds your next visit. Thanks for your comments and Safe Travels from all of us at the El...

Austin, Texas
Reviewed 18 January 2014

I called about 2 months ahead and reserved a 2 bedroom suite. There are the Suites and then they also have the regular hotel rooms across the streets I asked for the "Internet Special" and told them I would pay in full that day. I believe it was about 200.00 for a 2 bedroom, kitchen, dining, living room. It is...

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1Thank oldfatman
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank you for the time to review, the restaurant will be open first week in March and we are excited to provide our guests a new service. Taking the time to visit the Historical Center and Art district before heading to the beach is a great idea and we have a lot of guests that do just that. We love...

Seattle
Reviewed 9 January 2014

These hotel has two buildings - one for the suites and the other - down the street - containing the "standard" rooms. We stayed in a standard room on the second floor and had to listen to the rock band in the bar across the street until the wee hours. The room itself was OK and the staff was extremely...

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1Thank MikefromSeattle
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

We will have a restaurant on the property soon and are glad you had a chance to enjoy the historic center. Your comments on the noise are helpful as there is a decibel curfew in the Art District. Safe Travels from all of us at the El Encanto

Eagle River, Alaska
Reviewed 7 January 2014

We stayed here in 2007 and could not wait to return. This time was a totally disappointing experience. We booked on their website and prepaid the $185 room charge for the first night, as required. Upon check in, I was given a paper to sign regarding the $185 already prepaid room plus another sheet of paper for an additional $655...

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3Thank AlaskaMomofTwo
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

This is a tough one for us also. There are never any excuses when you let a guest down we certainly apologize for the inconvenience. To address the matter we start at the top with the owner and work our way to staff meeting so everyone can read your comments. We appreciate your candidness and will act on your comments...

Calgary, Canada
Reviewed 31 December 2013

We stayed at El Encanto for 1 night at the start of our trip. We found it be very comfortable, extremely quiet, spacious and authentic. We loved the Spanish style architecture and loved that there was a living room and kitchen area separate from the sleeping area. The king sized bed was very comfortable, and the garden area outside the...

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1Thank Diane_Mark_Calgary
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank you for your time to review we are much appreciative of the comments and will share with the staff Safe Travels from all of us at the El Encanto

Calgary, Canada
Reviewed 29 December 2013 via mobile

Our stay at the Encanto for two nights was awesome - specifically for the location, not the rooms. You cannot find another cute boutique hotel in the heart of San Jose Del Cabo for the same price point, great value! However the rooms are average, we stayed in the second building that's a block down from the main building. The...

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2Thank carolyan21
Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique Hotel, responded to this review

Thank you for your comments. we are glad you enjoyed San Jose and we are working way to quiet any ambient noise. Safe Travels from all of us at the El Encanto

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
El Encanto Inn & Suites Boutique Hotel & Spa is located in the heart of the historic downtown and art district of San Jose del Cabo, on Thursdays you can enjoy the Art Walk, just a few steps from the mission of San Jose, surrounded by craft shops, galleries, restaurants and bars. Located to less than 500 meters from the transpeninsular highway and just 5 minutes from the beach by car. On Saturdays you can enjoy the organic market located to 5 minutes by walking. ... more   less 

Additional Information about El Encanto Inn & Suites Boutique Hotel

Address: Calle Jose Maria Morelos 133 | Colonia Centro, San Jose del Cabo 23400, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $165 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Encanto Inn & Suites Boutique Hotel 3.5*
Number of rooms: 27
Reservation Options:
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Also Known As:
Hotel El Encanto
El Encanto Hotel San Jose Del Cabo
El Encanto Inn & Suites Boutique Hotel Los Cabos/San Jose Del Cabo, Mexico
Hotel Style:
#7 Business Hotel in San Jose del Cabo
#14 Romantic Hotel in San Jose del Cabo
#15 Family Hotel in San Jose del Cabo
#17 Spa Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from El Encanto Inn & Suites Boutique Hotel staff and other travellers.
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Questions? Get answers from El Encanto Inn & Suites Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side for convenience or across the street if you prefer a kitchen.”
 of 5 bubbles nw1222, 23 Nov 2016 | Read review
“We were in Besame Mucho but any of the pool side rooms are wonderful.”
  • Nice sitting area
  • Beautiful traditional art in the room
  • Our table outside of our room
 of 5 bubbles PoetJosie, 14 Aug 2016 | Read review
“choose the section in front of the pool”
 of 5 bubbles stephysalas, 7 Jun 2016 | Read review
“Junior suites appear to be only in the annex. Specify main hotel if that's what you want.”
 of 5 bubbles advocateonwheels, 5 May 2016 | Read review
“Poolside suites are terrific”
 of 5 bubbles GlobetrotterScott, 26 Apr 2016 | Read review
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