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Sheraton Grand Los Cabos Hacienda del Mar

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Sheraton Grand Los Cabos Hacienda del Mar
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1,605 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Los Cabos Hacienda del Mar
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Showing 1,491: English reviews
Toronto, Canada
Reviewed 3 January 2014

We stayed at the Sheraton Hacienda del Mar with our adult children and another family and we were one of the few groups on an all-inclusive drink and meal plan. It meant we had to sign for all our food and drink but we received exceptional service. The food was excellent and we managed to eat in all the restaurants...

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Helpful?
3Thank Connie M
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting this review of the Sheraton Hacienda del Mar in Los Cabos. We see you were able to take full advantage of the activities and amenities our resort has to offer guests. Our guests appreciate our location because of it's proximity to town yet the quietness the resort offers being somewhat at a distance from the city....

Los Angeles
Reviewed 2 January 2014

Ok. If you've read my reviews you know I'm a bit of a stickler. This resort is terrific. Beautiful setting, great rooms, and one of the finest, best trained staffs anywhere. My one disappointment was that we reserved a "Deluxe Ocean View" Room. There must be some definition of deluxe that I'm not familiar with. Yes, we could see the...

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7Thank HedonistSpeaks
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking posting this amazing review of the Sheraton Hacienda del Mar on TripAdvisor. Our staff is eager to service all of our guests, providing the highest quality of customer service. We are happy to know we did well by your standards. Hope you enjoyed the lovely scenery along with the award-winning food. Please don't forget us when...

Sherman Oaks, CA
Reviewed 2 January 2014

My wife and I, plus our five adult children and their spouses/companions, visited the Sheraton Hacienda del Mar just before Christmas, 2013. We (wife and and I) arrived a few days before other others to give ourselves some time together ahead of the rest of the group. (In total had 31 room nights for our happy group, many paid for...

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Helpful?
4Thank Casey G
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting such a great review of the Sheraton Hacienda del Mar on TripAdvisor. So happy to know you and your group enjoyed your stay with us. It's our job to make sure you are comfortable and your accommodations are sufficient. Thank you again for choosing us to host your visit to Los Cabos.

Denver, CO
Reviewed 30 December 2013

This is my third straight Christmas staying at the Sheraton with my sister. It's a beautiful property that is very well maintained. We spent a week in the timeshares then moved to the hotel. Upon checking in I was informed that our room assignment had been changed to a room with one bed. I let the front desk staff know...

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3Thank DoctorRDenver_CO
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to write this review of Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. We take pride in providing all of our guests with stellar customer service. Our dedicated staff continues to raise the hospitality bar with their willingness to make each guest feel comfortable. I'm happy Emmanuel and the other stadd rose to the...

San Juan Capistrano, California
Reviewed 27 December 2013

Just got back from another great week at our timeshare at the Hacienda Del Mar! My parents have been bringing the whole family for 17 years and every year has been wonderful!! My father (Pfaffle) recently passed away so this is the first year without him being there. Although there were sad times the resort is so beautiful and the...

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1Thank CCS2013
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting this review of Sheraton Hacienda del Mar, Los Cabos. We are delighted to know our resort if one of your favorite places in the world. We are sincerely flattered. Our team is happy to know you were able to take advantage of the many activities we offer here at the resort including golf. There's lots to...

Los Angeles
Reviewed 20 December 2013

1st trip to Cabo for the both of us. Loved the Sheraton. Beautiful architecture, staff was very nice and they are not pussy with the Time share sales which is right next door. But take a tour (2 hours all in) and get a gift. Close enough to downtown for a taxi but we loved the pools. Use the swim...

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2Thank NYL12
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting your review of Sheraton Hacienda del Mar on TripAdvisor. Our staff is friendly, personable, and dedicated to making your stay excellent. Thank you for giving our team the recognition they deserve. We hop you will come visit us again soon. And we hope you and your partner enjoyed your honeymoon here in November.

Phoenix, Arizona
Reviewed 19 December 2013

What a wonderful place! Amenities are endless. The entire staff was fantastic. I have never seen a Front Desk and Concierge staff that is so driven to help and please their customers! The pools are beautiful and many! The restaurants are excellent! I would definitely come back!

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2Thank Amigo4733
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting your review of Sheraton Hacienda del Mar on TripAdvisor. We are committed to providing our guests with amazing service. We have exceptional hospitality standards and our team makes sure all visitors feel welcome. On top of that, yes, the amenities are endless. There's always something to do, and if you're not much of an activity person...

New York City, New York
Reviewed 16 December 2013

I recently stayed at the hotel as part of group on a conference. Since we did not have transportation, for had to eat our meals at the hotel. The food as bad, and not worth the money. Dried out fish, frozen veg. really and pricey! I know hotels are busy in Oct. but they need to plan to take care...

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Helpful?
2Thank 452gailgolightly
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to post this review of Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. We pay attention to our guests' comments and concerns so that we can make your stay here better. We encourage all of our guests to contact our management team with their feedback regarding their personal experiences. We welcome all suggestions. We...

denver
Reviewed 14 December 2013

This hotel has plenty of strengths that are diluted by its weaknesses. They have a great beach. Its wide and uncrowded. It is well maintained, and the beach chairs are new, soft and there are plenty of them. Problem is, the wait staff is lazy and you will wait well over a half hour just to be served. The pools...

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4Thank zooche
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to post this review of Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. We pay attention to our guests' comments and concerns so that we can make your stay here better. We encourage all of our guests to contact our management team with their feedback regarding their personal experiences. We welcome all suggestions. We...

New York City, New York
Reviewed 11 December 2013

We discovered this hotel by chance after an absolutely awful experience at the Fiesta Americana in Los Cabos (never again). We shied away from the Sheraton brand originally because we didn't want a giant commercial kind of hotel and wanted something more traditional in Mexican architecture and feel. We could not have been more wrong. The property, the gardens, the...

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4Thank SMLEYE
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting such a good review of Sheraton Hacienda del Mar, Los Cabos. We are glad you enjoyed your stay with us, even if it were by chance. Nothing feels better than a good experience, after a bad one. Our staff works diligently to make sure all our guests have a good time and relax. You deserve to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $328 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Jetsetter and HotelQuickly so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas, Mexico
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#16 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#21 Spa Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#24 Luxury Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Cabos Hacienda del Mar staff and other travellers.
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Questions? Get answers from Sheraton Grand Los Cabos Hacienda del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have the main hotel building which is Mexican Hacienda style. The time share units are also Hacienda style. They all have nice views.”
 of 5 bubbles chipb640, 7 Feb 2017 | Read review
“Our one bedroom suite with a partial kitchen allowed us to have breakfast, lunch and midnight snack.”
  • Sunset view from our balcony
 of 5 bubbles Venus45, 3 Feb 2017 | Read review
“2200 or 2300 building”
 of 5 bubbles hineconsult, 30 Jan 2017 | Read review
“Ocean View rooms are nice for the price and a glimpse of the ocean.”
 of 5 bubbles JAE2512, 24 Jan 2017 | Read review
“I would stay in Sheraton hotel, the adjoining "Vacation Club" was too crowded.”
 of 5 bubbles snowmomLA, 18 Jan 2017 | Read review
5 of 5