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Sheraton Grand Los Cabos Hacienda del Mar

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Sheraton Grand Los Cabos Hacienda del Mar
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1,552 Reviews from our TripAdvisor Community

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Showing 1,442: English reviews
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

My wife, our toddler daughter, and I stayed here during thanksgiving break a week ago. The stay was very comfortable thanks to the staff - Irma and team at the concierge got us booked for the best dinners and activities, while keeping patience as we changed our minds often due to our toddler, and Gabrielle at the front desk made...

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Helpful?
Thank JourneyIsTheTreasure
Reviewed 3 days ago NEW

We attended a destination wedding here, and made a mini-vacation out of it. We arrived a few days prior to the wedding and got to enjoy the pool, the beach and the sun! The property is very well maintained. The rooms could use a little retouching, but they are well maintained. Since my wife is SPG platinum, we were upgraded...

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Helpful?
Thank Hgmen
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, grounds, and pools are to your liking. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at...

Hong Kong, China
Reviewed 4 days ago NEWvia mobile

Who ever looks after the grounds and the pools at this resort do an amazing job! This resort had two sides, one is strictly the Sheraton hotel and the other had the time share side. I saw the time share side and it has way better rooms. The following review is for the Sheraton Hotel property only. I have to...

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Helpful?
1Thank Derrick1230
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are glad you enjoyed our grounds and pools. We are very sorry that you had some problems with your room and accommodations. Please contact Angelina Garcia, our guest relations manager, at Angelina.Garcia@sheraton.com so we can help you further.

Whistler, Canada
Reviewed 5 days ago NEW

Our stay was nice despite the colder than normal weather. The staff is friendly and helpful and the rooms and grounds are nicely kept. Our room 2nd floor looking out to the ocean. Jetted tub and shower. The only problem with the rooms are the noise you hear from the waterlines, the toilet flushing (similar to that of on a...

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Helpful?
Thank rhondaw859
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit and that our accommodations were to your liking. We are happy we were able to make you feel at home during your stay. Thank you for choosing the Sheraton Grand Los Cabos,...

San Diego, CA
Reviewed 1 week ago

SPECTACULAR Old World charm. Secure, gorgeous everywhere. Easy shuttle service ($12.50 each way) to town. Pool area outstanding with multiple pools with bridges and even an infinity pool... all immaculate. This was our 2nd visit. Staff extraordinary across the board. Concierge LUPITA BAROCIO arranged an AMAZING Happy Birthday surprise in our room. Another excellent and helpful concierge was GUADALUPE ZAMORA...

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Helpful?
Thank CarlaRN
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, grounds, and pools are to your liking. We are very proud of our beautiful hotel and friendly staff, and we are glad you had a great experience. Exceptional...

chicago
Reviewed 1 week ago

My husband and I spent close to two weeks here with relatives for a reunion, venturing into San Lucas and San Jose on occasion to shop and eat. The pools here are enjoyable and if you pick the right spot, quiet enough to read a book or boisterous enough to join in on the fun. Generally, the pools by the...

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Helpful?
Thank ciarrasbc
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, pools, and restaurants were to your liking. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at...

Reviewed 1 week ago

Between the plumbing noise, wheels of luggage from upstairs room various noise consistently heard while in room. Bed is comfy room is nice. The tequila sushi bar we enjoyed. Enjoyed the music and beautiful view. We had better service the second night. The customer service was ok, very inconsistent. Some of the staff didn't seem very well trained, disorganized.

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Helpful?
Thank Wendy G
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are glad you enjoyed our accommodations, grounds, and restaurants. We are very sorry that you had some problems with noise and customer service. Please contact Angelina Garcia, our guest relations manager, at Angelina.Garcia@sheraton.com so we can help you further.

Reviewed 1 week ago

We just came back from a one week stay at the Sheraton Hotel. The staff was so accommodating and welcoming. Maurice at check in upgraded us to a great 2 bedroom suite so that our teenage boys could have their own beds and we could have a king size one. We ate at all the restaurants,I have to say they...

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Helpful?
2Thank Janet M
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, restaurants, and pools are to your liking. We are very proud of our beautiful hotel and friendly staff, and we are glad you had a great experience. We...

Costa Mesa, California
Reviewed 1 week ago via mobile

I had such a great time at Sheraton. First of all, I would like to thank Gabriel at the front desk for helping me with everything I needed during the stay. His kindness and knowledge made my stay even better. Gracias Gabriel! I loved the architecture in the hotel property. It is so beautiful. Every detail, every part and everything...

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Helpful?
1Thank AventuraDelMundo
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations and restaurants are to your liking. We are very proud of our beautiful hotel and friendly staff, and we are glad you had a great experience. We are...

San Jose, California
Reviewed 2 weeks ago

Everything was great. Rooms needed some remodeling but it was clean enough. We had great view of the Ocean. Service was great. Restaurant choices okay. Restaurant by the pool is great for the lunch. Beautiful Gold course.

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Helpful?
Thank Jeff M
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos, Hacienda del Mar. We are delighted you enjoyed your most recent visit, and that our accommodations, restaurants, and pools are to your liking. Thank you for choosing the Sheraton Grand Los Cabos, Hacienda del Mar and we hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $272 - $741 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Travelocity, Odigeo and Jetsetter so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas, Mexico
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#15 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#22 Luxury Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#24 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Cabos Hacienda del Mar staff and other travellers.
102 questions
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Questions? Get answers from Sheraton Grand Los Cabos Hacienda del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to room on beach, not just "ocean view." Room 2004 beyond stunning with corner view, huge deck overlooking ocean and pools.”
 of 5 bubbles CarlaRN, 1 Dec 2016 | Read review
“Very limited, but some of the cheaper deluxe ocean-view rooms come with a larger balcony. Ask for it.”
 of 5 bubbles christianpJ2390BD, 22 Oct 2016 | Read review
“Ocean Front rooms are the most convenient”
 of 5 bubbles Mssnash, 20 Oct 2016 | Read review
“Ocean view or partial view rooms are a must. You can enjoy a delicious breakfast with a gorgeous view of the beach and stunning courtyard.”
 of 5 bubbles kahn-dees, 13 Oct 2016 | Read review
“Ask for ocean view. Stay away from large generator/machine noise (24/7) near parking.”
 of 5 bubbles zanaloha, 29 Sep 2016 | Read review
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