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Hotel Riu Palace Cabo San Lucas

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Hotel Riu Palace Cabo San Lucas
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6,320 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Cabo San Lucas
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Showing 5,870: English reviews
Phoenix, Arizona, United States
Reviewed 5 December 2012

This was our first time in Cabo San Lucas. We did a lot of research before booking the hotel. The reviews on TripAdvisor were mixed but very helpful. In the end, we made the right choice and would go back to this hotel. The staffs were friendly and spoke English. The service in the restaurants and bars was great. They...

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Thank Chrisv8104
Toronto, Ontario, Canada
Reviewed 4 December 2012

My girlfriend and I really enjoyed our stay at Riu Palace Cabo San Lucas. The beautiful beach was super clean, and although the water was deep, if you can tread water it's definitely swim-able. The food selection was great, notably the seafood. The a la carte restaurants didn't have amazing food, but the service was good. Actually the service throughout...

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3Thank Jason C
Tustin, California
Reviewed 4 December 2012

I have stayed at Riu's before in Playa Del Carmen and Puerto Vallarta so I didn't have many reservations when I chose this hotel to stay at despite the complaints listed below. Almost all of the 650-ish rooms at the Riu Palace have some sort of pleasant view with at least a small glimpse of the ocean/beach. The hotel looks...

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1Thank JustinJennifer
Calgary, Canada
Reviewed 3 December 2012

Hotel Check in and pick up at Airport - Great, greeted by a great team from Sunwing I know that alot of people don't like the next morning meeting to review, water, transfer back to Airport and excursions, however, there was just not enough information given on the bus? There were 2 couples we met that didn't know and have...

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4Thank Lizzieb1222
Edmonton, Canada
Reviewed 3 December 2012

My husband and myself stayed here for 7 days. Our check in was easy and very fast. We arrived aprox 3 pm and were in our room by3:30. Staff was amazing they could not do enough for you. We had pool side service and restaurant staff are excellent we usually went to Hugo's section best server in the morning and...

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2Thank kathyEdmonton
Denver, Colorado
Reviewed 2 December 2012

I read sooooo many reviews of this resort and the one negative that came up repeatedly was the "musty smell". I ignored my better judgement and assumed that some people are simply unaccustomed to the normal moisture related smells of a beachfront property. Boy was I wrong. We had to refuse cleaning and nightly turn down service because the cleaning...

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4Thank lillymacus
Avoca
Reviewed 2 December 2012

y wife and I loved this hotel. We have stayed at other All - Inclusive hotels and found the food was of good standard. There was lots of choice and the menus would vary daily. Our room was kept clean and well stocked. The staff was very pleasant and most spoke enough English to be able to ask anything. There...

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1Thank bmcand5510
Manhattan, Illinois
Reviewed 1 December 2012

First the bad things,check in, pools, kiddie pools. check in was horrible, people where rude, very short with us, told us our room wouldn't be ready for a couple of more hours, it was two in the afternoon. Gave horrible directions on how to get around with a stroller. about our room not being ready we walked away excepting that...

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1Thank jkcarpediem82
Chicago, Illinois
Reviewed 29 November 2012

Pros: great property which is cleaned almost constantly by a vigilant staff. Bartenders and staff are friendly event to those who doesn't speak fluent spanish. Cons: room service is beyond terrible (club sandwich is the only option one can eat). Drinks are watered down, but then again it is probably for the best at a resort that costs the same...

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3Thank JimJ321
Vancouver
Reviewed 27 November 2012

The hotel has fantastic view and facilities. Room is clean except there is no light at the bathtub and the fridge is noisy. Great entertainment activities. However, please expect the services are extremely SLOW!! If you ever need any changes to be made by the hotel, please expect you will need to wait at least 30 minutes to an hour...

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1Thank Anna C

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the southern Baja California peninsula, 4.5 km/2.8 miles from Cabo San Lucas. 5-storey building. On the beachfront. Complimentary sun loungers on the beach. 32,000 m2 garden. 3.5 km/2.2 miles from downtown Cabo San Lucas. 40 km/25 miles from the airport. 500 m/1650 ft from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 

Additional Information about Hotel Riu Palace Cabo San Lucas

Address: Av. Camino Viejo a San Jose | Del Cabo KM 4.5 El Medano Ejidal, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $363 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Cabo San Lucas 4*
Number of rooms: 642
Reservation Options:
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Also Known As:
Riu Palace Cabo San Lucas Hotel Cabo San Lucas
Riu Palace Los Cabos
Riu Cabo San Lucas
Riu Los Cabos
Hotel Riu Palace Cabo San Lucas Los Cabos, Mexico
Hotel Style:
#14 Business Hotel in Cabo San Lucas
#18 Top resorts Hotel in Cabo San Lucas
#21 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#23 Spa Hotel in Cabo San Lucas
#26 Luxury Hotel in Cabo San Lucas
#27 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the quite side. The more active side is not an issue unless you are planning on being asleep before 10 pm.”
 of 5 bubbles Z5040YPdanl, 27 Mar 2017 | Read review
“No need to splurge on the best suites”
  • Jacuzzi Suite
 of 5 bubbles danielkB4263KD, 26 Mar 2017 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles 919kathyc, 24 Mar 2017 | Read review
“Corner rooms are bigger or have better views”
 of 5 bubbles MamaBof5, 22 Mar 2017 | Read review
“If you want action, then the side facing the Riu Santa Fe pool is for you, otherwise anywhere else is better.”
 of 5 bubbles Lilly1278, 21 Mar 2017 | Read review
5 of 5