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Hotel Santa Fe Los Cabos by Villa Group

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Hotel Santa Fe Los Cabos by Villa Group
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162 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Colorado Springs, Colorado
Reviewed 12 January 2016

Hotel Santa Fe is a very nice place. A bit of walking to the marina and main street, but there is several restaurants nearby that are really good. We had very clean rooms, the housekeepers made decorations with the towels. The staff were very friendly and very helpful with questions. We would stay again.

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Helpful?
1Thank Nellieira
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Nellieira We really appreciate your comments about your experience at Hotel Santa Fe, was a pleasure for us to host you, we hope have a nice trip back home. Please let us know if you're planning to come back to Los Cabos, we would be glad to have you with us once again. Abraham Martínez General Manager Hotel Santa...

Fort Collins, Colorado
Reviewed 4 January 2016

Stayed for 11 days in December. The staff was wonderful. Nice small pool in the center of the courtyard with comfortable seating. Nice breakfast buffet with eggs, pancakes, fruit, tortillas, etc. Secure parking area with night guard. Maid service was very thorough and the little shop on the property was very handy. Vey nice beds and good linens. The kitchenette...

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Helpful?
2Thank Tim R
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Tim R We truly appreciate your comments about Hotel Santa Fe, was a pleasure for us to host you. Please let us know if you're planning to come back to Los Cabos, we would be glad to have you with us once again. Abraham Martínez General Manager Hotel Santa Fe Los Cabos

Reviewed 17 December 2015 via mobile

We arrived there and found a pretty Hotel with a nice pool area to relax and enjoy playing contemporary music. After the check in I was surprised by the kitchen included in the lovely room. It has everything you need and you will be able to save some money cooking for yourself in there. The Hotel as well has a...

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2Thank 797gerritz
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear 797 gerritz We truly appreciate your comments about Hotel Santa Fe, was a pleasure for us to serve you, we hope to have the oportunity to host you again. Please let us know if you're planning to come back to Los Cabos, we would be glad to have you with us once again. Abraham Martínez General Manager Hotel Santa...

New York City, New York
Reviewed 25 November 2015

Nice and convenient pool area although the pool is small. Nice new fixtures in the room with the new clean kitchenette. Staff were okay with no extra friendliness. Very slow internet in the room, so you need to go to the pool area to catch the signal. The location is a little far from the marina.

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Helpful?
1Thank Serge_G_NY
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Serge G N, We truly appreciate your feedback on Hotel Santa Fe, we send all your comments to the involve departments. Please let us know if you're planning to come back to Los Cabos, we would be glad to have you with us once again. Abraham Martínez General Manager Hotel Santa Fe Los Cabos

Ciudad de Mexico, México
Reviewed 17 June 2015

This is the second time to stay at the Hotel Santa Fe, the attention of the hotel staff is excellent. Need to improve the cleanliness, the second night I had to kill a big cockroach and the cleaning staff did not remove the dead cockroach room until two days later. The facilities need to be improved, especially the bathroom doors...

Review collected in partnership with this hotel
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Helpful?
1Thank serranojc
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Serranojc, We first want to apologize for the inconvenience we may have caused you on your second visit at Hotel Santa Fe. We take all issues very serious, therefore we have shared all your concerns with the envolved departments. The experiences you described are not characteristic of the level of service our colleagues strive to provide. Thank you for...

Reviewed 27 May 2015

the best vacation of my life were almost four months ago and were in Cabo San Lucas, and I could not be a better hotel stayed at Santa Fe, excellent location, attention and service. The price was also excellent. Recommended by 100%

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Helpful?
Thank Daniel R
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Daniel R, We are pleased to know that you had the best vacation of your life here in Cabo with us. We truly appreciate your positive feedback on Hotel Santa Fe and that you recommend it. Please let us know if you're planning to come back to Los Cabos, we would be glad to have you with us once...

Payson, Arizona
Reviewed 9 May 2015

At age 75 and hauling our own bags, we requested a room on the first floor because this hotel does not have an elevator. Our request was accommodated even though there are only 12 rooms on the first floor of this 4 story hotel. Room contained a kitchenette stocked with all necessary cooking gear, had a 2-burner cooking top, but...

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Helpful?
Thank Val S
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Val S, We want to thank you for your kindness in writing a review on Tripadvisor to share your experience of our hotel. We are particularly grateful to see the generosity which you describe the attention received from our staff and the ammenities of Hotel Santa Fe. We feel proud of the daily efforts of our team to make...

Lac La Biche
Reviewed 13 April 2015

While we were a little disappointed with our check-in(hauled all our luggage up to the 2nd floor), only to see that it was not the room we had booked, and there were little bugs(ants?) all over the counter tops. They did then move us to a larger room with 2 beds way back in the corner, on the 3rd floor....

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Helpful?
Thank cabogirlAlberta
Hotel_Santa_Fe_CSL, Gerente at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Cabo Girl Alberta, We have read all your detailed review and we wanted to thank you for letting us know how was your stay with us. We have address all your concerns to the envolved areas in order to improve. We apologize for all the circumstances you went through while staying at Hotel Santa Fe, please give us the...

Reviewed 28 January 2015

Nice little hotel. This is an older hotel and it does have a few issues. If you are on a budget looking for a nice little place in the middle of town away from the tourist crowds then this is a good hotel. When you check in go and check your room over carefully. The AC should work, check for...

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Helpful?
4Thank Frank H
Hotel_Santa_Fe_CSL, General Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Frank H, Thank you for the nice review you wrote about your stay at Hotel Santa Fe. We are glad to read good comments about our staff and our service, we have forwarded your comments to them. We hope to serve you soon on your next visit to Cabo San Lucas! Warm regards! Abraham Martínez General Manager Hotel Santa...

new orleans
Reviewed 10 January 2015

I booked the hotel as an inexpensive three night stay on the end of a week stay at our time share. I also booked here because the reviews were pretty high here on tripadvisor. Upon checking in they could not find our reservation from travelocity. This was odd because we came by earlier in the week to see where we...

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Helpful?
7Thank sunraygrill
Hotel_Santa_Fe_CSL, Director General at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Sunraygrill, We are currently working on the concerns that you kindly let us know, we assure you that these incidents are infrequent since we do not recall any similar situation with our guests, certainly these situation is not within our normal standards and quality of Hotel Santa Fe Los Cabos. We are truly sorry that you had this experience,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Warm smiles and friendly service is our everyday goal for all of our guests. Our team members truly care about all your vacation needs in order to make your visit comfortable and memorable. Explore the amazing excursions that Baja California Sur offers and enjoy a walk to the famous Marina at Cabo San Lucas with plenty of bars, dancing clubs and restaurants, walk along the shopping area at the downtown; we are privileged located in the heart of Cabo. Know each activity that comprise this beautiful destination, our reception staff will gladly advise you with tourist information, activities and historical sites. If you require any assistance during your stay with us please do not hesitate to contact our front desk at ext. 0. Our caring and attentive team will do everything possible to please you. We thank you for choosing Hotel Santa Fe Los Cabos for your "home away from home". I am looking forward to welcoming you. We hope you will be pleased with our hospitality and friendly team members. ... more   less 

Additional Information about Hotel Santa Fe Los Cabos by Villa Group

Address: Ignacio Zaragoza Esq. Alvaro Obregon | Col. Centro, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $64 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santa Fe Los Cabos by Villa Group 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Santa Fe Hotel
Riu Santa Fe Los Cabos
Hotel Santa Fe Los Cabos By Villa Group Cabo San Lucas, Mexico
Hotel Style:
#13 Business Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Fe Los Cabos by Villa Group staff and other travellers.
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Questions? Get answers from Hotel Santa Fe Los Cabos by Villa Group staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value, service, location and Cleanliness”
 of 5 bubbles Y1809YYlaurab, 5 Jan 2017 | Read review
“We liked lower level by the pool but upstairs is Ok as well.”
 of 5 bubbles I4992IJscottt, 10 Dec 2016 | Read review
“Try choosing a room that is not near hotel entrance/pool/courtyard which can be noisy where people gather to socialize.”
 of 5 bubbles 186maryannw, 8 Nov 2016 | Read review
“ground floor if you have heavy bags”
 of 5 bubbles psesar, 14 Apr 2016 | Read review
“Get a top floor room to avoid hearing upstairs neighbors”
 of 5 bubbles caitlisbeth, 5 Apr 2016 | Read review
5 of 5