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Hotel Santa Fe Los Cabos by Villa Group

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Hotel Santa Fe Los Cabos by Villa Group
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162 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Reviewed 1 week ago via mobile

20 minutes to check you in. Amex card does not have signal. Then, at 2am in the morning, upon asking for water at the reception you hear "there is a market a few blocks from here". Worn out towels, no hangers in the closet, very bright room to sleep, no shades. Want more: expensive! How did I end up here???

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Helpful?
Thank Sergio L
Reviewed 2 weeks ago

It was first trip to Cabo and I was not sure what to expect. I speak very little Spanish and the language barrier was a significant concern. Upon entering the hotel, my nerves were calmed by the friendly staff that spoke English and made the check in process very easy. The accommodations were very relaxing and exactly what I had...

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Helpful?
Thank Mark H
Hotel_Santa_Fe_CSL, Sales Executive at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Hello Mr. Mark Thank you very much for selecting Hotel Santa Fe Los Cabos for your incredible and memorable first time in Los Cabos, in addition to the wonders of the destination the experience at the Resort is certainly what makes the difference on the journey. A sincere thanks for your kind review on TripAdvisor regarding your recent stay with...

Reviewed 4 weeks ago via mobile

Very noisy hotel. Expensive for what it is, I think that rate should be less is not worth. Just good to sleep nothing else. If you have the opportunity to search another hotel for the same price do it. The staff good, nothing new.

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Thank Ana L
Reviewed 5 weeks ago via mobile

I would highly recommend this Hotel the staff, especially Claudio at the reception are professional and very forthcoming absolutely sweet. The studio was cleaned every day and the bed was very comfortable and smelled lovely! You feel safe and it is very quiet at night. I would come back anytime. Thank you to the staff for this lovely time.

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1Thank Mirja K
Hotel_Santa_Fe_CSL, Ejecutiva de Ventas at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Mirja Thank you very much for such a positive review, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. Claudio said, it was a pleasure to...

Anchorage, Alaska
Reviewed 17 January 2017

This hotel has excellent staff that go above and beyond to make your stay comfortable and to be hospitable. The property is a little older but is in a residential area a few minutes walk to downtown; lots of restaurants and little stores within walking distance. The little store on the property has snacks, foods and a few needed items....

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1Thank Landgirlcaula
Hotel_Santa_Fe_CSL, Ejecutiva de Ventas at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Guest It was an honor to host you at Hotel Santa Fe Los Cabos. Thank you very much for this wonderful comment, we are sure that to care for detail, luxury and warmth of our service makes the difference. Thank you once again for your feedback and we are very much looking forward to welcoming you back during your...

Reviewed 15 January 2017 via mobile

Its a really nice place, clean, a little out of fashion but really confortable! The staff is nice. The only thing that was bottering me that there was not a place area for smoking, so everywhere was a place, for a non-smoker its a little irritable. In general its a go-to place for your vacation in Cabo!

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Thank Veronik G
Reviewed 6 January 2017

Most friendly and helpful receptionist ever, so friendly and great first impression of hotel, ensuring parking in car park and facilitating check in. Everything about the hotel was great. It was clean and with excellent service. Great value for money and service was attentive and efficient all the time. Room itself was well equipped and comfortable. I could go on...

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1Thank laura b
Hotel_Santa_Fe_CSL, Sales Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Laura, A sincere thanks for your kind review on TripAdvisor regarding your recent stay with us at Hotel Santa Fe Los Cabos. We take great pride in creating an exceptional experience and it sounds like we achieved our goal with your visit to us. We do look forward to welcoming you back home very soon and thank you again...

Sylvan Lake, Canada
Reviewed 11 December 2016

A nice change from the big resorts. My wife is a local and found the hotel for us. Small, way cheap and clean. Nice pool area never crowded coffee/restaurant tables . Could order breakfast but we preferred to keep fruit and lite food in our fridge, . Great to have a little kitchen for sandwiches for the beach. Has full...

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2Thank Scott T
Hotel_Santa_Fe_CSL, Sales Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Scott T, A sincere thanks for your kind review on TripAdvisor regarding your recent stay with us at Hotel Santa Fe Los Cabos. We take great pride in creating an exceptional experience and it sounds like we achieved our goal with your visit to us. We do look forward to welcoming you back home very soon and thank you...

Winnipeg, Canada
Reviewed 23 November 2016

We always try to see the best in places, but it was a little hard with this one. Our bggest issue was the kitchen hardly had any ammenaties. No coffee maker or kettle, one glass, two pots, no pans and badly stained old hard plastic plates and coffee cups. Breakfast consisted of toast, papaya and coffee. Sheets were clean but...

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2Thank luvs2travel76
Hotel_Santa_Fe_CSL, Sales Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Luvs2travel76, We would like to thank you for you for taking the time to write your experiences regarding your recent stay and to mention the good location of the hotel, near of the marina. Our guests’ comments give us important feedback on our performance and provide us with great ideas on how to improve our service. I would like...

Reviewed 9 November 2016

Hotel staff (especially the Manager who speaks English) is excellent, very friendly and accommodating. This is not a fancy hotel, however the rooms are spacious and housekeeping does a great job keeping the room clean and neat. It is within walking distance of the marina, beautiful beach and close to a great restaurant "El Peregrino" which is worth checking out.

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1Thank Maryann W
Hotel_Santa_Fe_CSL, Sales Manager at Hotel Santa Fe Los Cabos by Villa Group, responded to this review

Dear Maryann W, Thank you so much for taking the time to write such a detailed review of your first stay at Hotel Santa Fe Los Cabos by The Villa Group. It seems like you had a wonderful stay and we are thrilled to know that we were able to exceed your expectations. We all hope that you come visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Warm smiles and friendly service is our everyday goal for all of our guests. Our team members truly care about all your vacation needs in order to make your visit comfortable and memorable. Explore the amazing excursions that Baja California Sur offers and enjoy a walk to the famous Marina at Cabo San Lucas with plenty of bars, dancing clubs and restaurants, walk along the shopping area at the downtown; we are privileged located in the heart of Cabo. Know each activity that comprise this beautiful destination, our reception staff will gladly advise you with tourist information, activities and historical sites. If you require any assistance during your stay with us please do not hesitate to contact our front desk at ext. 0. Our caring and attentive team will do everything possible to please you. We thank you for choosing Hotel Santa Fe Los Cabos for your "home away from home". I am looking forward to welcoming you. We hope you will be pleased with our hospitality and friendly team members. ... more   less 

Additional Information about Hotel Santa Fe Los Cabos by Villa Group

Address: Ignacio Zaragoza Esq. Alvaro Obregon | Col. Centro, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $63 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santa Fe Los Cabos by Villa Group 2.5*
Number of rooms: 51
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Also Known As:
Santa Fe Hotel
Riu Santa Fe Los Cabos
Hotel Santa Fe Los Cabos By Villa Group Cabo San Lucas, Mexico
Hotel Style:
#7 Best Value Hotel in Cabo San Lucas
#13 Business Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Fe Los Cabos by Villa Group staff and other travellers.
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Questions? Get answers from Hotel Santa Fe Los Cabos by Villa Group staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value, service, location and Cleanliness”
 of 5 bubbles Y1809YYlaurab, 5 Jan 2017 | Read review
“We liked lower level by the pool but upstairs is Ok as well.”
 of 5 bubbles I4992IJscottt, 10 Dec 2016 | Read review
“Try choosing a room that is not near hotel entrance/pool/courtyard which can be noisy where people gather to socialize.”
 of 5 bubbles 186maryannw, 8 Nov 2016 | Read review
“ground floor if you have heavy bags”
 of 5 bubbles psesar, 14 Apr 2016 | Read review
“Get a top floor room to avoid hearing upstairs neighbors”
 of 5 bubbles caitlisbeth, 5 Apr 2016 | Read review
5 of 5