Everything is perfect, Staff (Matias, Miryam, Carlos, Juan Carlos and the RS Lady), Facilities,Location, cleaniness, pool, breakfast, Service, price, bedroom size, air conditioning, view, l'm planning to visit them again....100% Okay...
Great hotel and super friendly staff. Delicious breakfast and cocktails. Great for toddlers as they have pool and a playground. Location was great, walking distance from the beach, marina and all the restaurants. We loved it! and will be coming back for sure!
Clean, easy walk to beach, great pool food and drinks, great free breakfast and Matt (Matias) is the best! Matt truly went above and beyond to make my trip easy being I had a broken foot and couldn’t walk! Will definitely be staying here again!
We found this gem after searching the area, we were very pleased with the experience. The concierge Matias was helpful and responsive to every one of our needs. The area had tons of activities to offer and the hotel was a fun retreat.
The hotel is very good and with excellent location. However, someone contacted me previous my trip from a whatsapp business account claiming to be from the hotel and asking me to pay on a “secure website” to guarantee my reservation. The link was not authentic and it was an attempt to still my credit card information. The hotel just said that it was not their problem, but Booking.com issue. Also for national travelers, they charge in USD and establish a change rate 10% higher than the bank exchange rate
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