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The Executive Inn
10 Rugby Rd, New Lambton, New South Wales 2305 Australia
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Avg. AU$309 /night, 1/24 - 1/25
AU$362
per night
AU$276
per night
AU$190
per night
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About
#1 of 1 hotels in New Lambton
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Executive is conveniently located in New Lambton with it's vibrant, diverse and abundant cafe and shopping culture. Enjoy accommodation in close proximity to all the sights and sounds of the CBD and our region including McDonald Jones Stadium, Newcastle Entertainment Centre, John Hunter Hospital, Business Districts and major shopping centres including Westfield Kotara and GPT Charlestown Square. The Hotel features 135 rooms, suites and an apartment, as well as 2 outdoor heated tropical pools, 12 seat spa, cabanas and adjoins Wests entertainment mecca with it's restaurants, casual dining choices, bars and entertainment. Plus enjoy free parking with your stay and electric vechicle charging stations. Guests enjoy complimentary access to Balance Collective fitness centre during their stay located on the doorstep of the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bowling offsite
Evening entertainment
Kids stay free
Electric vehicle charging station
Car park
Wifi
Fitness / spa changing rooms
Fitness classes
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
10 Rugby Rd, New Lambton, New South Wales 2305 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
29 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Loved my stays at the Executive Inn as the rooms are spacious, pools area is convenient and great after a day of work and being next door a club makes eating options convenient. The level of cleanliness of the rooms has varied, and consistent cleanliness would be nice but the front desk staff have been quick to resolve cleanliness problems with a room change and upgrade. Would recommend this hotel above most others in Newcastle as it offers such convenience and makes it easy to work and enjoy a bit of leisure time.
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel after a horrible experience at another hotel. Upon check in the staff were nice
, we actually booked the wrong room and they were accomodating at short notice and upgraded our room. There is a beautiful spa and pool at the hotel. The rooms are good and clean. We got a knock at the door just after checking in with a bottle of wine to celebrate our marriage from a few weeks ago which was a lovely gesture. There is a onsite laundry where they supply washing powder. The hotel is connected to a club with lots of restaurants we went to the chop house which was 5 star. We would stay at this hotel again.
, we actually booked the wrong room and they were accomodating at short notice and upgraded our room. There is a beautiful spa and pool at the hotel. The rooms are good and clean. We got a knock at the door just after checking in with a bottle of wine to celebrate our marriage from a few weeks ago which was a lovely gesture. There is a onsite laundry where they supply washing powder. The hotel is connected to a club with lots of restaurants we went to the chop house which was 5 star. We would stay at this hotel again.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Executive Inn Reception staff and housekeepers were top rate. The consideration shown to me was beyond what was given at any of the many motels where I have stayed. The Executive Inn's cleanliness is top rate - those port wine carpets are spotless and the rooms sparkling clean. All services in the Newcastle area are still under Covid restrictions, therefore the usual abundant choise of eating places was limited. Never the less there were enough to satisfy any visitor.
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Date of stay: October 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been coming to wests executive inn for years now and thd last 3 new years. It used to be a very well run place. Unfortunately wests have let the motel and parts of its club almost wither and die
Paid over $250 a night for king terrace room, bought a 6pack of beer to drink in the rooom. No bottle opener, rang reception and was told club has 1 only and they will come and open the bottle. I reminded them of the price of the room a nd the lady on the desk brought me one which i suspect was on her key ring. The outdoor hot spa is broken and taoed off, the main lift is broken. They have remodeled the bistro serving average fair at expensive prices. I had nachos $16 full bag corn chips squirt of Bolognese two small containers sour cream and what i think was guacamole. Club sandwich which was just an expensive toasted sandwich. Staff are tired and disinterested in service. What a sad place, needs an urgent upgrade it even looks like a gulag from Rugby Rd, wont be back ever.
Paid over $250 a night for king terrace room, bought a 6pack of beer to drink in the rooom. No bottle opener, rang reception and was told club has 1 only and they will come and open the bottle. I reminded them of the price of the room a nd the lady on the desk brought me one which i suspect was on her key ring. The outdoor hot spa is broken and taoed off, the main lift is broken. They have remodeled the bistro serving average fair at expensive prices. I had nachos $16 full bag corn chips squirt of Bolognese two small containers sour cream and what i think was guacamole. Club sandwich which was just an expensive toasted sandwich. Staff are tired and disinterested in service. What a sad place, needs an urgent upgrade it even looks like a gulag from Rugby Rd, wont be back ever.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We checked into the Executive Inn after a 6 hour journey from the far north coast after a trip away .. we are from the southern highlands which is not in the lock down area. When we checked in we were greeted by a rude young girl who told us we would not be allowed access to the restaurants as we were from ‘down that area’!! I explained we were not in the regions currently locked down ( and certainly would not have been that stupid to have travelled) and follow the same requirements as Newcastle.As all guests we completed a Stat dec to say we had not been in greater Sydney region etc or hotspot areas. I later called the club manger Claude who was the rudest person I’d ever spoken to and refused to explain why they are making up their own rules.. he went onto explain that any person from the central coast down is refused entry .The website on the west’s group only states NSW government regulations which we do not fall under. After checking in the hotel and calling reception they then said they allowed us in as we will be staying in our room and not using the facilities, this was not communicated at the time of checking in. We basically paid for a quarantine hotel and not warned of this. We had no other choice but to order room service for dinner as it was late and the food was over priced and terrible. This hotel makes their own rules and does not follow the NSW government regulations. They should have told us at the time of check in that we cannot use ANY facilities and not just the restaurant. Don’t think of staying here if your from the central coast down as you will not be allowed any use of the facilities and be treated like your doing something wrong. Yet still required to pay. The staff especially Claude (club manager) needs training on customer service.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were in the Hunter Valley for a couple of days doing our bit for the struggling regional tourism economy and restocking our wine cellar at the same time. We had planned to stay some nights in Pokolbin and the final night in Newcastle and had booked some time ago knowing the weekend would naturally be busy. Less than 24 hours before we were due to check in at the executive inn we were contacted by them to advise us they were canceling our reservation because we were from Sydney! Even the other states are letting Sydney residents in, but not the Executive Inn (and no, we were not from an area affected by the clusters). Absolutely disgraceful customer service which forced us to spend double to find a last minute alternative (as every other hotel was accepting guests from Sydney but were booked out). If you are thinking about booking here don’t, because you are just as likely to be told on arrival that your booking is canceled, and with no justification.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali Hnaien, General Manager at The Executive Inn
Responded 29 July 2020
Dear Shaunalicia, Thank you for providing you feedback and would like to sincerely apologise for any inconvenience that has been caused due to the current restrictions we have in place. We take your feedback very seriously and appreciate you have let us know your thoughts. Any measures that have been implemented during COVID-19 is for the safety of all our members and guests. Once again sincerest apologies. Stay safe! Kind regards, Jill Rye Manager on Duty
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Executive Inn hotel for one night. I had the less resting night ever. I woke up at 4:45 am with the alarm clock from the bedroom next to mine went off, and there was no one there. The alarm clock did not stop. I had to ring the reception for someone to turn it off. When I could fell asleep again, the TV from my living room turned on at 6 am, so I woke up again, and just realised that it was in my room when I got up. I believe the staff needs to check if the room appliances and gadgets are set to turn on automatically. Despite the bad sleep, the room was good.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very conveniently located for Newcastle Private and John Hunter hospitals.
Well furnished, clean and comfortable rooms, well maintained with all the usual amenities of Australian motels, except a microwave. Secure parking is free in a well-lit covered carpark with lift access to guest rooms.
The hotel’s outstanding feature is the thoughtfulness and friendliness of the housekeeping and reception staff. Their concern for guests who were supporting family in hospital was much appreciated.
Meals are available from the leagues club adjoining the hotel, in the bistro and specialty restaurants till 8.30pm. Room service is available in limited hours. After 8.30pm a small snack bar offers take away meals. There is a pub and a Thai restaurant within easy walking distance.
Bookings for hospital visitors are extremely flexible, allowing cancellation at short notice and the hotel offers a small “hospital” discount. Even so, it’s not a cheap long-term option but the welcome, the comfort, convenience and security made it the best for me.
Well furnished, clean and comfortable rooms, well maintained with all the usual amenities of Australian motels, except a microwave. Secure parking is free in a well-lit covered carpark with lift access to guest rooms.
The hotel’s outstanding feature is the thoughtfulness and friendliness of the housekeeping and reception staff. Their concern for guests who were supporting family in hospital was much appreciated.
Meals are available from the leagues club adjoining the hotel, in the bistro and specialty restaurants till 8.30pm. Room service is available in limited hours. After 8.30pm a small snack bar offers take away meals. There is a pub and a Thai restaurant within easy walking distance.
Bookings for hospital visitors are extremely flexible, allowing cancellation at short notice and the hotel offers a small “hospital” discount. Even so, it’s not a cheap long-term option but the welcome, the comfort, convenience and security made it the best for me.
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Date of stay: December 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was there for 2 nights for work.
A really horrible meal at Wests club - which is attached to the accommodation.
COLD SHOWERS
The first morning I couldn't get any hot water. After trying for 15 minutes, I called reception who explained 'it is wheelchair room, so naturally it is cooler!"
I explained to her that people in wheel chairs don't want ice cold showers either.
So I washed my hair in ice cold shower and raced to my job without breakfast because no time left.
Next night I was assured it was fixed. But again, Ice cold morning shower!
NO MANAGER
No compensation, reduction was offered so I asked to speak to the manager. But it was a little after 5pm so SHE had left and couldn't be contacted!
Stuff happens, I get that. But a hot shower is a basic, and a bit if service to me, some reduction, would have helped a lot
A really horrible meal at Wests club - which is attached to the accommodation.
COLD SHOWERS
The first morning I couldn't get any hot water. After trying for 15 minutes, I called reception who explained 'it is wheelchair room, so naturally it is cooler!"
I explained to her that people in wheel chairs don't want ice cold showers either.
So I washed my hair in ice cold shower and raced to my job without breakfast because no time left.
Next night I was assured it was fixed. But again, Ice cold morning shower!
NO MANAGER
No compensation, reduction was offered so I asked to speak to the manager. But it was a little after 5pm so SHE had left and couldn't be contacted!
Stuff happens, I get that. But a hot shower is a basic, and a bit if service to me, some reduction, would have helped a lot
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Date of stay: February 2022Trip type: Travelled on business
Room Tip: Just don't go!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were 2 adults, a 17 yr and a 15 yr old occupying a room at the Executive inn Newcastle. For 4 people we were given 2 bath towels, one each of shampoo, conditioner, lotion, shower cap etc. The milk for coffee/tea was not enough, two packets of biscuits. Unfortunately, I was very disappointed with the complimentary items and expected a bit more. The beds were uncomfortable too.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No idea ....ask them
About 15-20mins at a comfortable pace!
I don't believe the restaurants are available by room service either. But there is a in room menu available all the time. All restaurants are within the hotel, club complex.
Gosh I am not sure! We traveled by train and went into the city only to realize we had gone too far. So that is all we know of the area. We did go to Black Butt reserve and loved it! That was walking distance for us, who like to walk. The animals there were fantastic and up close! It was a highlight of the whole trip to Australia!
Have fun!
Lisa
…
PRICE RANGE
AU$180 - AU$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
executive hotel newcastle
LOCATION
AustraliaNew South WalesGreater NewcastleNew Lambton
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingTHE EXECUTIVE INN (AU$180) - 2025 Prices & Reviews (New Lambton) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about The Executive Inn
Which popular attractions are close to The Executive Inn?
Nearby attractions include McDonald Jones Stadium (1.1 km), Go Karts Go (1.1 km), and Kahm Co (0.2 km).
What are some of the property amenities at The Executive Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Executive Inn?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Executive Inn?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Executive Inn?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Executive Inn?
Conveniently located restaurants include Paul's Asian Affair, Flamingos Live, and Lambton Park Hotel.
Are there opportunities to exercise at The Executive Inn?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Is The Executive Inn located near the city centre?
Yes, it is 0.8 km away from the centre of New Lambton.
Are any cleaning services offered at The Executive Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does The Executive Inn offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Executive Inn?
Many travellers enjoy visiting Nobbys Head and Breakwall (7.0 km), Fort Scratchley (7.1 km), and Shepherds Hill Fort (6.2 km).