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Traveller (204)
Room & Suite (67)
Dining (16)
Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible1%
Travellers talk about
“the pub”(159 reviews)
“cottage room”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
7 Aug.8 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (723)
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718 results
Traveller rating
355
214
88
48
13
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Time of year
LanguageEnglish
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355
214
88
48
13
Show reviews that mention
All reviewsthe pubcottage roomst austell brewerybranscombe beachthe cottagesmusselsnarrow country laneslog firepretty villagemain buildingpassing placesbeautiful villageeast devonshort walk to the beachcar parkfour poster bedbooked a table
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1 - 5 of 718 reviews
Reviewed 5 days ago via mobile

Disappointed, everywhere outside was dirty and cluttered. Tables were pushed together in a weird way , it took a long time to find a " nice " table . Staff were ok .! Nothing special at all. Won't be going back. I try to find...More

1  Thank Kyrstie R
Reviewed 5 days ago via mobile

Paid a lot of money to sleep here and the only positive is the location. The staff were productiin employees. I think they were hired. An investor bought the place and only want to make money. Good place for Gordon Ramsey to make a change...More

1  Thank geerrtbrinkerink
Reviewed 6 days ago via mobile

Have been coming here for years, and it’s such a lovely place. The food is delicious, the rooms have everything you need (we stayed in the family room which was perfect for our family of 4) and very friendly staff. Would reccomend for a lovely...More

Thank choclover607
Response from StAustellManagement, Manager at Masons ArmsResponded 6 days ago

Thanks for this great review. We are thrilled we were able to accommodate you and your family. We hope to see you back again soon!

Reviewed 1 week ago via mobile

Mason Arms, Branscombe. In an Absolutely charming English Village. Very nice place to stay. We stayed in the Branscombe Room at the end of a row of rooms. Larger room, tastefully decorated with old world charm in keeping with the property. More expensive but worth...More

1  Thank Leesa F
Response from StAustellManagement, Manager at Masons ArmsResponded 1 week ago

Thank you for your review, we are delighted you enjoyed your stay in one of our Branscombe rooms and we look forward to welcoming you back in the future.

Reviewed 1 week ago

We stayed overnight - a late booking, which got us possibly the best room in the place (no.12). One small problem: it's up half a dozen flights of stairs...., but it's spacious and comfortable with a great view, an excellent bathroom, and it actually has...More

1  Thank Rodtw
Response from StAustellManagement, Manager at Masons ArmsResponded 1 week ago

Thank you for your review, we are happy you enjoyed your stay with us and we look forward to welcoming you back in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 144 - USD 217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 144 - USD 217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (204)
Room & Suite (67)
Dining (16)
Pool & Beach (14)
Questions & Answers
Ask a question
Ann-Marie C
20 September 2015|
AnswerShow all 6 answers
Response from BasilsMumNewForest | Reviewed this property |
Sorry, also no picture of the rooms but you certainly can eat in the bar and they will also book a table there for you and you can have your dog with you. Like the bar area better than the restaurant.
0
Votes
Room Tips
"See review!"
Read review
"quiet, charming"
Read review
"Room 34 was huge, may be dearer but my choice"
Read review
"Beware of many steps if staying in one of the cottages"
Read review
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