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Overview
  • Excellent69%
  • Very good12%
  • Average10%
  • Poor7%
  • Terrible2%
Travellers talk about
“boutique hotel”(18 reviews)
“enrique olvera”(3 reviews)
“malin and goetz”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
29 Apr.30 Apr.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
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Traveller rating
115
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5
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115
15
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11
5
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All reviewsboutique hotelenrique olveramalin and goetzair conditioning and heatcontemporary artupstairs barsliding glassexcellent spadeep tissue massagenespresso machine in the roomcalled the front deskexcelent servicerestaurant staffpublic spaces arelovely boutiquecontinental breakfastspa treatments
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81 - 85 of 165 reviews
Reviewed 2 September 2014

OMG. Writing this within moments of leaving so I don't forget all the flaws! Windows don't open and for many rooms are only facing the hall so curtains have to stay shut. AC very noisy. Only shower I have been in with the tap so...More

4  Thank Hoolah22
Response from Bruce J, General Manager at Hotel MatildaResponded 10 September 2014

Given the number of extremely positive reviews that our hotel receives, we were very surprised by these comments - especially since Hotel Matilda is consistently rated by Conde Nast Traveler as one of the top hotels in Mexico. We were sincerely sorry this guest was...More

Reviewed 15 August 2014

My wife and I had drinks in the bar followed by a fabulous meal in the restaurant. The drinks were wonderful and the service spot on, the atmosphere in the bar was quite chic and the art scattered throughout the property kept us enthralled. The...More

2  Thank AvFlyer172
Reviewed 31 July 2014

It is a lovely modern hotel, located very close to downtown San Miguel. The restaurant has an excellent Mexican menu. The SPA is marvelous. Walking distance to Main plaza in downtown. They have car parking for guests.

2  Thank Alejandro P
Reviewed 23 July 2014 via mobile

1) booked on Booking.com on a so called lower rate than directly at the hotel. 2) rate was 350usd and when the charge of the first night was done it went up to 450usd 3) hotel charges VAT, and 10% service charge. Still, they ask...More

4  Thank Daniel H
Response from Bruce J, General Manager at Hotel MatildaResponded 26 July 2014

We regret that your recent stay didn’t meet your expectations. Regarding the charges, it’s true that we charge VAT – like all hotels in Mexico. When a guest has a concern with any aspect of his stay, there is much we can do to resolve...More

Reviewed 16 July 2014

This boutique hotel is close to everything, yet far enough away for guests to enjoy tranquility! A wonderful staff, beautiful rooms, elegant spa, and a pool with infinity edge which overflows down the wall of the restaurant! A truly remarkable design. Even if you aren't...More

Thank Herb B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 332 - USD 952 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in San Miguel de Allende
#5 Spa Hotel in San Miguel de Allende
#7 Romantic Hotel in San Miguel de Allende
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 332 - USD 952 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in San Miguel de Allende
#5 Spa Hotel in San Miguel de Allende
#7 Romantic Hotel in San Miguel de Allende
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (198)
Room & Suite (118)
Dining (42)
Pool & Beach (22)
Amenities (36)
Business Centre & Event Rooms (1)
Questions & Answers
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Maria Julia L
4 March 2018|
AnswerShow all 3 answers
Response from Bruce J | Property representative |
Pets up to 20 pounds are welcomed with special beds, treats, toys. Pets must use a leash in public areas. The cost per day is 128 dlls per night, including all taxes
0
Votes
msawilowsky
22 January 2018|
Answer
Response from ajltravel | Reviewed this property |
Yes, each room has powerful hair blowers . You don’t have to bring yours.
1
Vote
LaTrelle P
2 January 2018|
AnswerShow all 2 answers
Response from Carrtierrez | Reviewed this property |
Yes it was. Sorry for the delay in response.
0
Votes
Room Tips
"don't pick a room above the bar... quite noisy... or facing the pool"
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"Stay away from rooms near Bar which is located on second floor."
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"every room is unique and the pool, spa are all amazing"
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"Go to Rosewood"
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