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All reviewsboutique hotelenrique olveramalin and goetzair conditioning and heatcontemporary artupstairs barsliding glassexcellent spadeep tissue massagenespresso machine in the roomcalled the front deskexcelent servicerestaurant staffpublic spaces arelovely boutiquecontinental breakfastspa treatments
OMG. Writing this within moments of leaving so I don't forget all the flaws! Windows don't open and for many rooms are only facing the hall so curtains have to stay shut. AC very noisy. Only shower I have been in with the tap so...More
4 Thank Hoolah22
Response from Bruce J, General Manager at Hotel MatildaResponded 10 September 2014
Given the number of extremely positive reviews that our hotel receives, we were very surprised by these comments - especially since Hotel Matilda is consistently rated by Conde Nast Traveler as one of the top hotels in Mexico. We were sincerely sorry this guest was...More
My wife and I had drinks in the bar followed by a fabulous meal in the restaurant. The drinks were wonderful and the service spot on, the atmosphere in the bar was quite chic and the art scattered throughout the property kept us enthralled. The...More
It is a lovely modern hotel, located very close to downtown San Miguel. The restaurant has an excellent Mexican menu.
The SPA is marvelous.
Walking distance to Main plaza in downtown.
They have car parking for guests.
1) booked on Booking.com on a so called lower rate than directly at the hotel.
2) rate was 350usd and when the charge of the first night was done it went up to 450usd
3) hotel charges VAT, and 10% service charge. Still, they ask...More
4 Thank Daniel H
Response from Bruce J, General Manager at Hotel MatildaResponded 26 July 2014
We regret that your recent stay didn’t meet your expectations. Regarding the charges, it’s true that we charge VAT – like all hotels in Mexico. When a guest has a concern with any aspect of his stay, there is much we can do to resolve...More
This boutique hotel is close to everything, yet far enough away for guests to enjoy tranquility! A wonderful staff, beautiful rooms, elegant spa, and a pool with infinity edge which overflows down the wall of the restaurant! A truly remarkable design. Even if you aren't...More