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Traveller (198)
Room & Suite (118)
Dining (42)
Overview
  • Excellent69%
  • Very good12%
  • Average10%
  • Poor7%
  • Terrible2%
Travellers talk about
“boutique hotel”(18 reviews)
“enrique olvera”(3 reviews)
“malin and goetz”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
There are newer reviews for Hotel Matilda
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165 results
Traveller rating
115
15
19
11
5
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115
15
19
11
5
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All reviewsboutique hotelenrique olveramalin and goetzair conditioning and heatcontemporary artupstairs barsliding glassexcellent spadeep tissue massagenespresso machine in the roomcalled the front deskexcelent servicerestaurant staffpublic spaces arelovely boutiquecontinental breakfastspa treatments
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11 - 15 of 165 reviews
Reviewed 22 December 2017

Clean, comfortable and excellent service with a location within walking distance to the Parroquia de San Miguel Arcangel and El Jardin. We booked the Luxury Suite, the bathroom was huge with a walk in shower and large freestanding soaking tub. The balcony was small and...More

Thank Lynn R
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018

Thank you for your recent visit, and your review. Your comments about our Luxury Suite are right on target – guests really appreciate the large bathroom, freestanding tub and shower. We’re glad you enjoyed our restaurant, as well, and we hope you’ll plan another visit...More

Reviewed 21 November 2017

Matilda is thoughtfully curated boutique hotel with an emphasis on fine art, from Picasso to Marín. If you are not into art, you will love the elevated food, the spa and will appreciate the world-class service throughout, starting with the top-notch concierge. The rooms are...More

1  Thank TheRealLaVitaminaT
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018

Your wonderful review hits every highlight of our hotel experience – you’ve defined the boutique ambience we seek to offer, and we greatly appreciate your recent visit and your comments. Thanks for sharing them with the readers of TripAdvisor! With warm regards, Bruce James, Director

Reviewed 20 November 2017 via mobile

Loved the location minutes from the center and also from the main park. The service at the hotel was great. The waitstaff is attentive, helpful, and hard working. The bedrooms were comfortable, sheets and pillows, the bathroom, the spa and the restaurant. A little luxury...More

Thank Carrtierrez
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018

You’re absolutely right: Matilda is an oasis of luxury in the center of a magical, colonial wonderland. We place great importance on providing excellent service and our staff will be thrilled with your review! Many thanks for taking the time to write about your experience....More

Reviewed 17 October 2017

Excellent spa facility - exceptionally clean and comfortable with great attendants. We all dined at Moxi after our spa treatments, and the food was delicious and the service excellent, but leisurely as befits the Mexican culture.More

1  Thank TahoeKaren
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018

We’re pleased you took the time to relax and enjoy yourself at Spa Matilda, as well as Moxi. Some of our spa treatments are truly exceptional – and the hammam is wonderful for de-stressing. We hope you’ll return soon for some more R&R! With warm...More

Reviewed 24 September 2017

We took another couple out to dinner with us to celebrate our 20th anniversary and all four of us were disappointed in the service. The food and drinks were very good and the restaurant & bar are very attractive. Arriving early, we were told we...More

Thank AZSpottie
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018

Given the truly exceptional reviews our restaurant receives from so many diners, we were surprised that your experience was so unusual. We have reviewed your comments in detail with our staff, and hope you’ll consider visiting us again the next time you come to San...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 332 - USD 952 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in San Miguel de Allende
#5 Spa Hotel in San Miguel de Allende
#7 Romantic Hotel in San Miguel de Allende
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 332 - USD 952 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in San Miguel de Allende
#5 Spa Hotel in San Miguel de Allende
#7 Romantic Hotel in San Miguel de Allende
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (198)
Room & Suite (118)
Dining (42)
Pool & Beach (22)
Amenities (36)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Maria Julia L
4 March 2018|
AnswerShow all 3 answers
Response from Bruce J | Property representative |
Pets up to 20 pounds are welcomed with special beds, treats, toys. Pets must use a leash in public areas. The cost per day is 128 dlls per night, including all taxes
0
Votes
msawilowsky
22 January 2018|
Answer
Response from ajltravel | Reviewed this property |
Yes, each room has powerful hair blowers . You don’t have to bring yours.
1
Vote
LaTrelle P
2 January 2018|
AnswerShow all 2 answers
Response from Carrtierrez | Reviewed this property |
Yes it was. Sorry for the delay in response.
0
Votes
Room Tips
"don't pick a room above the bar... quite noisy... or facing the pool"
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"Stay away from rooms near Bar which is located on second floor."
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"every room is unique and the pool, spa are all amazing"
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"Go to Rosewood"
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