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USD 345*
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USD 343*
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsboutique hotelenrique olveramalin and goetzair conditioning and heatcontemporary artupstairs barsliding glassexcellent spadeep tissue massagenespresso machine in the roomcalled the front deskexcelent servicerestaurant staffpublic spaces arelovely boutiquecontinental breakfastspa treatments
Clean, comfortable and excellent service with a location within walking distance to the Parroquia de San Miguel Arcangel and El Jardin. We booked the Luxury Suite, the bathroom was huge with a walk in shower and large freestanding soaking tub. The balcony was small and...More
Thank Lynn R
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018
Thank you for your recent visit, and your review. Your comments about our Luxury Suite are right on target – guests really appreciate the large bathroom, freestanding tub and shower. We’re glad you enjoyed our restaurant, as well, and we hope you’ll plan another visit...More
Matilda is thoughtfully curated boutique hotel with an emphasis on fine art, from Picasso to Marín. If you are not into art, you will love the elevated food, the spa and will appreciate the world-class service throughout, starting with the top-notch concierge. The rooms are...More
1 Thank TheRealLaVitaminaT
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018
Your wonderful review hits every highlight of our hotel experience – you’ve defined the boutique ambience we seek to offer, and we greatly appreciate your recent visit and your comments. Thanks for sharing them with the readers of TripAdvisor!
With warm regards,
Bruce James, Director
Loved the location minutes from the center and also from the main park. The service at the hotel was great. The waitstaff is attentive, helpful, and hard working. The bedrooms were comfortable, sheets and pillows, the bathroom, the spa and the restaurant. A little luxury...More
Thank Carrtierrez
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018
You’re absolutely right: Matilda is an oasis of luxury in the center of a magical, colonial wonderland. We place great importance on providing excellent service and our staff will be thrilled with your review! Many thanks for taking the time to write about your experience....More
Excellent spa facility - exceptionally clean and comfortable with great attendants. We all dined at Moxi after our spa treatments, and the food was delicious and the service excellent, but leisurely as befits the Mexican culture.More
1 Thank TahoeKaren
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018
We’re pleased you took the time to relax and enjoy yourself at Spa Matilda, as well as Moxi. Some of our spa treatments are truly exceptional – and the hammam is wonderful for de-stressing. We hope you’ll return soon for some more R&R!
With warm...More
We took another couple out to dinner with us to celebrate our 20th anniversary and all four of us were disappointed in the service. The food and drinks were very good and the restaurant & bar are very attractive. Arriving early, we were told we...More
Thank AZSpottie
Response from Bruce J, General Manager at Hotel MatildaResponded 7 February 2018
Given the truly exceptional reviews our restaurant receives from so many diners, we were surprised that your experience was so unusual. We have reviewed your comments in detail with our staff, and hope you’ll consider visiting us again the next time you come to San...More
Pets up to 20 pounds are welcomed with special beds, treats, toys. Pets must use a leash in public areas. The cost per day is 128 dlls per night, including all taxes