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Casa Quetzal Hotel

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238 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Santa Monica, California
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 August 2015

This is a lovely hotel in a beautiful space. The staff is attentive, but not all speak English which is a problem sometimes. Very helpful when things needed done in the room like new lamps when the one there didn't work. We had a very quiet room in the back in a garden like setting. Try not to get room... More 

Helpful?
3 Thank Andrea90401
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review
Google Translation

Gracias por su visita y por sus comentarios los cuales tomamos muy seriamente. en el hotel contamos con un estricto... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 June 2015 via mobile

Great hotel. Stayed a whole week with family and in laws. The place really makes you feel like your in San Miguel...colorful, beautiful gardens and very relaxing atmosphere. Employees were helpful and offered guidance at all times. Rooms are a bit small but that's how boutique hotels are in SMA.

Helpful?
1 Thank Ocruz729
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are very glad you and your family enjoyed san miguel de allende and casa quetzal! we look forward to your next visit! we look forward to your next visit. Regards. More 

Vancouver, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 April 2015

I booked a hotel room through “hotel.com” for the recent trip to San Miguel de Allende Mexico in March 2015, and will be the last and advice anyone should think twice before using service from “hotel.com” and avoid staying at Hotel Casa Quetzal for the following reason; We checked in at Hotel Casa Quetzal in late afternoon, we went out... More 

Helpful?
5 Thank Dopeyfung
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Dear Guest: We are well aware of your situation unfortunately your problems did not come directly from the hotel and we like like to explain why: 1. Water service is provided by the municipality of san miguel de allende and lately there have been many water cuts due to the improvements they are doing to the city, so in other... More 

Huntsville, Alabama
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2015

We found this wee hotel on trip advisor and were so happy! The price was hard to beat, and our room was really a suite that I could stay in long term! We had a bedroom with a king bed and fireplace, a huge bathroom with a shower and hot hot water, and a lounge with a table and chairs,... More 

Helpful?
1 Thank Lisa O
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting our hotel! we are very glad you had a great time with us! we look forward to your next visit! kind regards! More 

TN
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 March 2015 via mobile

We stayed here as a family of 4. The rooms were large and clean. The staff was very helpful and professional. Wifi doesn't work well in the rooms because of the building construction. Conveniently located. I would stay here again.

Helpful?
2 Thank bigvol
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we appreciate them! we are working on improving our wifi service! kind regads! More 

Miami, Florida
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 26 March 2015

Pros: beautiful room, very clean, very quiet, very well located in the heart of SMA, secure parking (valet only as it isn't connected to the hotel). Cons: no bar (only an unattended rooftop sitting area), and while the staff was courteous and efficient at checking me in, they didn't go the extra mile to offer me a map of town,... More 

Helpful?
2 Thank QDC
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are pleased to know you enjoyed casa quetzal the property is 300 years old and is pretected by the UN an UNESCO that is why no major modifications can be done to it and in order to preserve it there is no restaurant or bar at the hotel but 5 min walking distance the... More 

Wasaga Beach, Canada
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 March 2015 via mobile

We got a great price for this 3-1/2 star lodging so decided to book it for two nights...good reviews, rating, price and location...and we were not disappointed. There are many excellent restaurants and shops within close walking distance. Our room was very comfortable... king bed with nice bedding, tv, heater, a/c, extra blankets, a wonderful shower with lots of hot... More 

Helpful?
2 Thank Sheila C
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for staying at casa quetzal casa quetzal is built on a 300 year old property protected By UNESCO and the UN so any major modifications are against international law so a restaurant cannot be built on the hotel but we offer the best breakfast in san miguel de allende at El Correo Restaurant kind regards More 

Hadlow, United Kingdom
Level Contributor
257 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed 21 February 2015

We chose this for its location and also because it seemed to have a bit of character. We were happy on both counts. It was just a couple of streets from the main square and our room was attractive and comfortable. A suggestion for the staff: when people check in, explain to them how breakfast works. We only spent one... More 

Helpful?
2 Thank Prufreck
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting casa quetzal we are glad you had a great stay with us! best regards! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2015 via mobile

My wife and I arrived to San Migual after long hours of driving and exploring Mexico's history towns! Looking around for place to spend a couple days we were recommended by a local to Quetzal! Great hotel! Very nice rooms excellent service and valet parking! also very attentive staff. Close to everything and in walking distance of a main square.... More 

Helpful?
2 Thank Sayuneto
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are glad you had a nice stay at casa quetzal! we look forward to your next visit! Kind regads! More 

Vancouver, Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 December 2014 via mobile

I stayed for the 2nd time in this cozzy hotel. My room was at the end of the hotel. Very quiet, ample & nicely decorated. Perfect location to walk everywhere. Includes a fantastic breakfast at the Restaurant El Correo one block away. I highly recommend this hotel

Helpful?
2 Thank ChefManuelo
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for choosing casa quetzal we look forward to your next visit Kind Regards! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Casa Quetzal, San Miguel's favorite boutique hotel, caters to the seasoned traveler with guest suites that are unique in their variety and sophistication. This little oasis, in the historical center of town, has elegant nods to the world's most exotic places, side by side with Mexico's colonial and contemporary architectural styles. ... more   less 

Additional Information about Casa Quetzal Hotel

Address: 34 | Colonia Centro, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: $58 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Quetzal Hotel 3.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hotel Casa Quetzal
Hotel Style:
#9 Romantic Hotel in San Miguel de Allende
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Questions & Answers

Here's what travellers have asked, with answers from Casa Quetzal Hotel staff and other travellers.
3 questions
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Questions? Get answers from Casa Quetzal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the rooms in the back of the property, maybe they are quieter”
 of 5 bubbles asoler, 4 Nov 2016 | Read review
“choose a room that is far from the street. We had room 110 which was lovely and quiet.”
 of 5 bubbles Andrea90401, 7 Aug 2015 | Read review
“All rooms are off terraced courtyards, we stayed in 107.”
  • Room 107
  • Bathroom
  • Bedroom
 of 5 bubbles lisao970, 29 Mar 2015 | Read review
“Every room is different and unique.”
 of 5 bubbles ojedapaco, 26 Jul 2014 | Read review
“Room 105 was great with a private balcony. Room 101 is literally right next to the street.”
  • Living room area as viewed from bedroom
  • View from our private balcony!
  • Balcony decorations
  • Bedroom
 of 5 bubbles katiel900, 17 Jun 2014 | Read review
5 of 5
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