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Live Aqua Urban Resort San Miguel De Allende

Calzada de La Presa 85 Zona Centro, San Miguel de Allende 37729 Mexico
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Traveller (918)
Dining (74)
Room & Suite (50)
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About

#8 of 126 hotels in San Miguel de Allende
Location
Cleanliness
Service
Value
Travellers' Choice
Experience absolute pleasure. Find your inner Zen in our 153 rooms that invite you to awaken your senses. An avant-garde Urban Resort with a subtle vintage touch where you can awaken your desires with unlimited sensations. Indulge in irresistible flavors form Mexico and abroad woth our chef's unique artistic touch and sophisticated environment. Experience artisanal cuisine at our restaurant, or enjoy a cocktail at our bar. Due to covid19 the swimming pool, sauna and Spice Market Restaurant will be temporarily closed.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Kids pool
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Dining area
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, Spanish

Location

Calzada de La Presa 85 Zona Centro, San Miguel de Allende 37729 Mexico
Name/address in local language
Live Aqua Urban Resort San Miguel De Allende
997Reviews23Q+A33Room tips

Reviews
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Tiana Nichole T wrote a review 19 Feb
4 contributions
+1
From beginning to end our stay here was magical. We loved the open floor plan of our Viento suite. Breakfast was amazing- and the Sunday brunch is an absolute MUST. We also ate dinner at Spice Market 2x ! My partner had an amazing experience with the tequila sommelier and was able to taste many different types of tequila. The concierge team was 2nd to none and seamlessly arranged transportation for us from the hotel to the airport. I had a great spa experience with my massage therapist, Sylvianna, and will absolutely book with her again. We’re coming back in 6 weeks we enjoyed our experience so much :))
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jenniferwO0VE wrote a review Sept 2022
Wrightsville Beach, North Carolina4 contributions2 helpful votes
Hotel's Favourite
Gorgeous setting, great food! Armando and José are the best. Beautiful place for an afternoon lunch. Beautiful views of a century old reservoir. Great food and drinks! Very nice place to spend an afternoon.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alfonso Martinez Guerrero, General Manager at Live Aqua Urban Resort San Miguel De Allende
Responded 19 Sept 2022
Dear Jennifer, I’m delighted you had a great experience at Live Aqua Urban Resort San Miguel. Thank you so much for taking the time to write this review. I have told Armando and José about your kind comments. We’d all love to welcome you again! Warm regards, Alfonso Martínez Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HBerke wrote a review 16 Feb
Boston, Massachusetts291 contributions123 helpful votes
+1
This is an absolutely gorgeous hotel with excellent service. Very cool modern design, gift shop with great things, incredible spa, beautiful pool and the best restaurant we tried in SMA. Staff are so nice and helpful. The gym is good sized with a lot of different equipment. Outdoor pool area great for chilling and taking in the beautiful cacti landscape. The rooms are very spacious with beautiful bathrooms. Note the bathroom is enclosed in clear glass but the shower and toilet are behind closed doors. Does take a while for hot water to come on. About a 10-15 minute walk into town. Nice being a little bit outside the hustle and bustle of the Centro.
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Date of stay: February 2024
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LolaFromNC wrote a review Jan 2024
Waynesville, North Carolina39 contributions23 helpful votes
FIVE STARS. FIVE STARS. FIVE STARS. I LOVE this hotel! The rooms are gorgeous. The pool area and spa are phenomenal. Love how quiet it is as well as the neighborhood Obraje. A very short walk to both La Parroquia and el Jardin as well as La Fabrica de la Aurora. Pricing for F&B is a bit high at the hotel ($50 USD for a continental breakfast + coffee), but you can easily find non-gringo pricing within a short walk of the hotel. Otherwise, the hotel and its team are friendly, service-oriented and worthy of the price for the stay. Book with confidence.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Gauna, Director General at Live Aqua Urban Resort San Miguel De Allende
Responded 3 weeks ago
Dear Lola (LolaFromNC): Thank you for your review. We're glad to hear that you had a wonderful experience. It's great that you loved the gorgeous rooms and the phenomenal pool area and spa. We appreciate your feedback about the pricing for food and beverages. Our friendly and service-oriented team looks forward to welcoming you back. We invite you to answer the survey sent to your e-mail address. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kitzia M wrote a review Jan 2024
Mexico City, Mexico88 contributions11 helpful votes
+1
It was amazing! We came to celebrate our anniversary and we had a great time, romantic diner, great food excellent service . The room had this beautiful terrace with a jacuzzi and you could pair the tv with your own devices to watch your shows, room service was also really good, we enjoyed the spa with a 90 min deep tissue highly recommended.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: We went in the middle of the week and really liked the solitude
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Gauna, Director General at Live Aqua Urban Resort San Miguel De Allende
Responded 3 weeks ago
Dear Kitzia (351kitziam), Thank you for your review, We are glad to hear that you had an amazing time celebrating your anniversary. It's great to know that you enjoyed the romantic dinner and that you had a relaxing experience. We truly appreciate your recommendation. We invite you to answer the survey sent to your e-mail address. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nancy R wrote a review Jan 2024
1 contribution
This was one of the best experiences we have had with a hotel. Not only were the hotel and restaurants beautiful and luxurious but the staff went above and beyond to make our experience at this hotel amazing. We have two small children and felt a little anxious staying at this hotel and traveling with both kids for the first time but it was such a pleasant experience due to the kids pool area and playroom. The restaurants made us feel so welcome with our kids and were very accommodating. Highly recommend!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Gauna, Director General at Live Aqua Urban Resort San Miguel De Allende
Responded 3 weeks ago
Dear Nancy (nancyrZ6449PY) Thank you, for your review. We appreciate your positive feedback and are glad to hear that you had a wonderful experience We will continue to strive for excellence and look forward to welcoming you back in the future. We invite you to answer the survey sent to your e-mail address. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TubaKoseogluOkcu wrote a review Dec 2023
Istanbul, Türkiye5795 contributions2554 helpful votes
+1
I stayed in this hotel for a business trip and I wish I was here for vacation: it was a wonderful experience to stay here. We were here in October, so the weather was pretty cold in the mornings and at nights. So, as the hotel is made of different building blocks, going from your room to breakfast and to meeting rooms, you have to get a coat or something to keep you warm. I think for this reason, this hotel would be more suitable for warmer seasons. The service level at the hotel is exemplary: everything works perfectly and swiftly and the staff is there to make your stay impeccable. The room was spacious and very luxuriously equipped in every sense, the decoration was classy too. The shops inside the hotel are also high scale. There are various restaurants inside the hotel and they were all good. The meeting rooms and catering available during the meetings were also very satisfactory. The hotel is away from the crowds of the downtown yet in walking distance to all activities. In case you are to stay in San Miguel de Allende, this hotel can be your choice, it won't disappoint you.
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Date of stay: October 2023
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from David Gauna, Director General at Live Aqua Urban Resort San Miguel De Allende
Responded 2 Jan 2024
Dear "TsubaKoseogluOkcu". We appreciate your feedback on your stay. It's great to hear that you had a wonderful experience. Thank you for recommending us as a choice for visitors to San Miguel de Allende. We hope to welcome you back soon. We invite you to answer the survey sent to your e-mail address. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teresa S wrote a review Dec 2023
1 contribution
The hotel itself is beautiful. The staff was friendly and the food was good. The bad service was once I checked out. I left my retainer and as soon as I noticed I called and asked to have them ship it to me to my next hotel, and I paid for shipping. The first time I called they were nice and got my info and we moved the conversation to email to have everything in writing such as the address. I responded right away and after three days with no response I called again and then they sent another email which I responded to quickly and again 3 or 4 days pass and no response so I call again. Basically this cycle continued for two weeks until I talked to Ricardo the head of concierge and he was able to follow up and provide me with a tracking number. When it didn’t arrive in time before I left Mexico he made sure to ship it to my home in the US. His service was above and beyond and no one else in the concierge team was friendly or able to help me like he did. So a huge thank you to Ricardo for saving the day. Although it should have been sorted from the beginning and his coworkers should have been as friendly and as communicative as he was.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Gauna, Director General at Live Aqua Urban Resort San Miguel De Allende
Responded 28 Dec 2023
Dear Teresa (teresasW8513KA) Thank you for your review. We appreciate your feedback about our hotel. We are glad to hear that Ricardo, our Les Clefs d'Or concierge, was able to assist you. We will address the communication issue with the rest of the concierge team to ensure a more friendly and efficient experience for future guests. We will also work on improving our response time for shipping requests. Thank you for bringing this to our attention. We hope we have the pleasure to welcome you back. We invite you to answer the survey sent to your e-mail address. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connie S wrote a review Dec 2023
Los Angeles, California51 contributions60 helpful votes
Live Aqua SMA is an incredible place to stay for all the reasons you'd expect, the location is good, food is amazing, the grounds are beautiful, etc. Its the perfectly balances modern & trendy with the culture of San Miguel de Allende. The rooms are spacious and beautifully decorated, rooms are cleaned every day. The grounds are immaculate and the food was all very tasty. Its not the most economical option but its certainly worth its weight in gold. What I'm here to rave about however, is the staff and their commitment to making your stay exceptional. I was due to fly in on a red eye and arrive early in the morning. I was already looking forward to the trip but a few hours before I was set to fly out I found out I was pregnant. I called the hotel and was connected to Daniel Ramirez, I explained my situation and asked if they would help me break the news to my husband. He was just as excited as I was and promptly started brainstorming. With less than 12 hour notice our room was outfitted with a crib and stuffed animal, a custom cake by the chef, and a personalized video playing on a loop. It was perfect. The whole day all the staff congratulated us and we were even gifted special desserts at restaurants. The attention and hospitality was unlike anything I've experienced and I appreciate it so much. Live Aqua is special. We'll definitely be back.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Gauna, Director General at Live Aqua Urban Resort San Miguel De Allende
Responded 7 Dec 2023
Dear Connie. (Csnchz423) Thank you for your review. We are thrilled to hear that you had an incredible stay we look forward to welcoming you back to Live Aqua in the future. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edgeplayz wrote a review Nov 2023
Charleston, South Carolina5 contributions1 helpful vote
Beautiful resort walking distance to town. Great on site restaurants, excellent breakfast and spice market is great for dinner. Very friendly and fast service. Concierge Roberto is outstanding!! He provided numerous recommendations and helped us book excursions which were all excellent.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from David Gauna, General Manager at Live Aqua Urban Resort San Miguel De Allende
Responded 30 Nov 2023
Dear "edgeplayz" Thank you for your review. We're glad to hear that you enjoyed your stay. We're thrilled to hear that the service provided by the staff was outstanding. It would be very helpful for us to receive your review through the survey sent to your email. We appreciate your feedback and hope to welcome you back again soon. Cordially, David Gauna. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$695 - AU$1,129 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoSan Miguel de Allende
NUMBER OF ROOMS
153
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LIVE AQUA URBAN RESORT SAN MIGUEL DE ALLENDE: 2024 Prices & Reviews (Mexico) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Live Aqua Urban Resort San Miguel De Allende
Which popular attractions are close to Live Aqua Urban Resort San Miguel De Allende?
Nearby attractions include Mask Museum (0.3 km), Fabrica La Aurora (0.4 km), and Mercado de Artesanías (0.4 km).
What are some of the property amenities at Live Aqua Urban Resort San Miguel De Allende?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Live Aqua Urban Resort San Miguel De Allende?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Live Aqua Urban Resort San Miguel De Allende?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Live Aqua Urban Resort San Miguel De Allende?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Live Aqua Urban Resort San Miguel De Allende?
Conveniently located restaurants include Spice Market, Zibu Allende, and Café MuRo.
Are there opportunities to exercise at Live Aqua Urban Resort San Miguel De Allende?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Live Aqua Urban Resort San Miguel De Allende located near the city centre?
Yes, it is 0.6 km away from the centre of San Miguel de Allende.
Are any cleaning services offered at Live Aqua Urban Resort San Miguel De Allende?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Live Aqua Urban Resort San Miguel De Allende?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Live Aqua Urban Resort San Miguel De Allende offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.