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Casa Cenote

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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Multilingual Staff
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Outdoor pool
Show more
Room features
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Mid-range
Great View
Location
Full view
Getting there
Cozumel Airport55 km
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Nearby restaurants
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Nearby attractions
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Reviews (22)
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19 results
Traveller rating
6
6
1
2
4
Traveller type
Time of year
LanguageEnglish
6
6
1
2
4
See what travellers are saying:
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1 - 5 of 19 reviews
Reviewed 22 March 2018

We visited with our family of 3 in November 2017 and it just happened that they were under construction. Arriving at 8 pm in the middle of the jungle and hotel under construction was... quite a story to tell when we got home. (side note...More

Date of stay: November 2017
Thank Danielle S
Reviewed 18 January 2018

I fell in love with this place. It's magic by the sea! Best view ever from my room. The manager Aaron is beyond outstanding both in his level of customer service and attention to details. The restaurant is beyond delicious. The place was small enough...More

Date of stay: December 2017
Thank perfecta42
Reviewed 28 June 2017 via mobile

I thought that swimming in this less populated Cenote was fantastic. The workers are very friendly and kind. The water was so beautiful and refreshing. It is deep. I saw lots of fish although I didn't go snorkeling or diving. My friend snorkeled and said...More

Date of stay: June 2017
Thank Kemoy C
Reviewed 16 April 2017

Unfortunately, my boyfriend and I had a TERRIBLE experience at Casa Cenote and I want to make sure other vacationers are well aware that this hotel is not worth the high rates they charge. Far from it. I booked our room on Airbnb through a...More

Date of stay: April 2017
7  Thank sunflowergal82
Reviewed 6 April 2017

The owner Gary was drunk at the bar when we arrived. Finally found someone to show us to our room (there was no office that we could find) it was nothing like the photos online. The place hardly had anyone in it, that should have...More

Date of stay: March 2017
2  Thank mpmunding
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Questions & Answers
Ask a question
Sanoora
2 July 2016|
AnswerShow all 2 answers
Response from 734miguelb | Property representative |
at 5pm
0
Votes
Google Translation
Room Tips
"Choose a room with a view! Loft rooms are very spacious"
perfecta42
17 Jan. 2018
Read review
"Loft rooms are the way to go if you are actually going to stay here, but I would advise you go elsewhere."
sunflowergal82
15 Apr. 2017
Read review
"Here's a tip. Skip this place. The owner is nuts."
207terryd
8 Jan. 2017
Read review
"Upstairs suites were somewhat better but stairs were treacherous"
radatoni
7 Jan. 2017
Read review
PRICE RANGE
USD 178 - USD 180 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
11
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