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Alaya Tulum

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Traveller (392)
Room & Suite (105)
Pool & Beach (33)
Overview
Hotel website
Carretera Tulum, Bocapaila KM 8.3 Zona Costera, Tulum 77760 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (376)
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LanguageEnglish
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All reviews garden villa avocado toast family villa tree house swiss family robinson boutique beach yoga studio yoga sessions eco friendly resort ocean view suite walking distance food and drink service every morning the staff was friendly and helpful girls trip great energy bunk beds
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1 - 5 of 332 reviews
Reviewed 5 days ago

This place was great. Lovely rooms, great beach, very safe and more. I'm a picky traveler and would have given this place four stars, but the staff easily made it five stars. They were amazing! Incredibly kind and lovely people. I would go for the...More

Thank KinaLinaBina
Reviewed 1 week ago via mobile

I would just like to thank you from the bottom of my heart for the great hospitality.The experience we had at your beautiful property was amazing. Me and my girlfriend can't wait to tell all of our friends and family to come and visit you...More

Thank Geramey M
Reviewed 2 weeks ago

We loved every minute of our ten day-stay in Alaya. There's so much to do and see in Tulum and after a busy day out with our 3-year-old, we loved coming back to the relaxing, palm tree-lined oasis that is Alaya. The staff is so...More

Thank luizapbrown
Reviewed 2 weeks ago via mobile

My husband and I stayed at Alayna for four nights during a 17 day trip to the Yucatán. Upon arrival we were welcomed by the friendly staff and taken to our treehouse apartment oasis that is a beautiful organic architectural design. Our bed was SO...More

Thank Rebecca E
Reviewed 13 September 2018 via mobile

My family and I visited Alaya Tulum for 4 nights on the back of a 3 week tour of the USA and it was the perfect way to wind down a hectic holiday. This was our first time in Mexico and our stay at Alaya...More

Thank Tally O
Response from rolando m, Gerente at Alaya TulumResponded 15 September 2018

Hola! Thank you so much for your kind words. We are happy to know we were your first spot to visit in México and that you had a great experience, we work very hard to make our guests feel our passion for service. We will...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Pool
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
19
Price range
USD 210 - USD 411 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
19
Price range
USD 210 - USD 411 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Photos
Traveller (392)
Room & Suite (105)
Pool & Beach (33)
Dining (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
HungryBee11
11 September 2018|
AnswerShow all 4 answers
Response from rolando m | Property representative |
Hi. Actually the seaweed situation is getting better from day to day. The water is not brown anymore and the beach is quite enjoyable. Depending of the currents there're good and not so good days but as the weather is... More
0
Votes
Google Translation
Ian R
29 May 2018|
AnswerShow all 2 answers
Response from rolando m | Property representative |
Hol Ian. We are a familiar Boutique Hotel, most of our guest are adults but we have welcomed many many families with kids of all edges, everyone have enjoyed the beauty and serenity of Alaya. Cheers
0
Votes
Google Translation
Ian R
29 May 2018|
AnswerShow all 3 answers
Response from JKL5933 | Reviewed this property |
Our kids thought the accommodations were cool because it felt like a high end treehouse. There were a few families with kids. It is a bit more singles/couples oriented.
0
Votes
Room Tips
"Try to get a room on the 2nd floor, you will likely have a better ocean view."
778kathleenn
11 Sep. 2018
Read review
"Room 4-2 and I believe 7 are awesome but I believe all rooms there are amazing."
547theresan
5 Sep. 2018
Read review
"ocean front!"
eg00dman12
22 Aug. 2018
Read review
"Beachfront is the way to go."
charlesgK8445GU
26 Jul. 2018
Read review
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