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XscapeTulum

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Traveller (167)
Room & Suite (106)
Pool & Beach (31)
Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Kitchenette
3 Star Hotel
All hotel details
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Rooms
5 Aug.6 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
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Traveller rating
47
20
12
6
5
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Time of year
LanguageEnglish
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47
20
12
6
5
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All reviewsnice swimming poolextra bedaffordable hotelbig balconywifi connectionliving areathree nightsa short taxi ridewithin walking distancerestaurants and barstulum ruinsoff the beaten pathbeach areaapartmentfridgebeachybeaches
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1 - 5 of 90 reviews
Reviewed 3 weeks ago via mobile

My friend and I arrived to Xscape for our first part of our first trip to Tulum. It was close to the bus station (only about a 30-40 peso ride) and had a great feel just as we pulled up. The people helping at the...More

Thank Darlene P
Response from maxetnia, Gerente at XscapeTulumResponded 3 weeks ago

good morning and thank you for spending your holiday time with us. It was a real pleasure to have you as guests, we work hard to make your stay unforgettable and having these meetings makes us proud .... thanks again on behalf of all the...More

Reviewed 17 June 2018 via mobile

Good: Clean spacious rooms and bathroom. The beds are really comfortable. Great pool and poolarea. Bad: The restaurant is very overpriced and closes too early. During our stay it rained a lot one day and the hotel just closed the restaurant without giving any thought...More

Thank karlswed
Response from maxetnia, Gerente at XscapeTulumResponded 5 weeks ago

good morning and thank you for spending your holidays with us, as for the bar restaurant prices are in line with a gourmet kitchen and absolutely in line with the rest of tulum. For the times we are about to extend them until evening with...More

Reviewed 17 June 2018 via mobile

Had a great time in Tulum and enjoyed our stay here. the rooms are big and comfortable, basic but lovely! Close to town and all the restaurants and sites. Staff super friendly! Thanks to all the team!!

Thank salter834
Response from maxetnia, Gerente at XscapeTulumResponded 5 weeks ago

good morning and thank you for having spent your journey with us at xscapetulum. we work with the finer to make your holidays unforgettable. we hope to see you soon as guests at xscapetulum. thanks from max and the staff

Reviewed 5 June 2018 via mobile

Very lovely and well kept grounds. Clean and spacious rooms with shabby chic decor. Max and his team are extremely welcoming and helpful. Instantly felt at home. It’s also very quiet but only 10 minutes walk to all the shops and restaurants. Will definitely return...More

Thank linny_evolves
Response from maxetnia, Gerente at XscapeTulumResponded 6 June 2018

hi many thanks for stay with us #xscapetulum. hope see you soon best regards Max

Reviewed 27 May 2018 via mobile

Be careful with this hotel ! It's beautiful but the owner charged twice the price of my room. There was a problem with their electronic payment device and it charged me twice. 400 euro instead of 200 euro! And now they don't answer my mails...More

Thank Alisan02
Response from maxetnia, Gerente at XscapeTulumResponded 28 May 2018

good morning we replied to your email explaining that in a few days I would come back from a trip and I personally verified the assumption and I replied saying that we would have done by today to repair the error but we can assure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Free Parking
Wheelchair Access
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Price range
USD 54 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 54 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (167)
Room & Suite (106)
Pool & Beach (31)
Dining (15)
Family and Play Areas (1)
Questions & Answers
Ask a question
DISNEYCHICKS
1 March 2018|
Answer
Response from Vanderlei S | Reviewed this property |
A praia é distante...tem que usar um carro. A melhor é a praia do Paraiso....
1
Vote
Google Translation
SchatzeAtlanta
13 February 2018|
Answer
Response from maxetnia | Property representative |
hola the nearest is in baia principe. 20 km from here- regards max
0
Votes
Google Translation
Grace H
24 May 2016|
AnswerShow all 2 answers
Response from maxetnia | Property representative |
Hi we have availability of departments with a room with queen size bed and a living room with full equipped kitchen and a matrimonila sofa bed. Thanks for contacting us. Regards Massimiliano Mosera. Hotel manager.
0
Votes
Google Translation
Room Tips
"If you're seeking something a little different than a standard room the private cabanas are adorable!"
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"its best to get the rooms on the second floor with balcony and hot tubs."
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"Get to the reception and pay there, much cheaper than the Internet especially paying in cash."
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"during low season rooms are all cheap, take your pick!"
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