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Dos Ceibas Eco Retreat

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Dos Ceibas Eco Retreat
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236 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Sacramento, California
Reviewed 2 days ago NEW

We were in Tulum for a family wedding so we had multiple rooms and varying lengths of stay. The staff went out of their way to accommodate all of our needs. Sylvia even acquired a birthday cake for us. A perfect vacation. The restaurant staff were friendly and attentive. The food and drinks tasty. The only thing I would change...

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Thank cyntomwo
Reviewed 3 days ago NEWvia mobile

We visited this place in April. (Wouldn't even talk about the fact that April isn't the best time to visit Tulum because of the "mountains" of sea grass on the beach. But I haven't done enough research and there is no one to blame). Any way, we stay at Dos Ceibas for 4 nights. People who work there extremely nice,...

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Thank Mbykova
Reviewed 1 week ago via mobile

What a nice place with great people in both the bar and front counter. The rooms and bed was spectacular. We had just been taken for $20 at the gas station up the road so I was in a bit of a mood. Until we got to the front desk. The lady there changed our room to one with a...

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Thank Steve K
Washington DC, District of Columbia
Reviewed 4 weeks ago

spent the day at their beach club and enjoyed a chicken sandwich with their own homemade bread. it was excellent. mark the waiter was super kind and helpful as well as the lady at the reception desk. i shall return.

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Thank serrano930
Fresno, California
Reviewed 4 weeks ago via mobile

My partner and I really enjoyed our time here. The place is beautiful and set in the jungle and right on the beach. I love the tropical jungle grounds most of all. Everyone that works there is very friendly and helpful. I don't know what else to expect from other accommodations in Tulum, but for us this place had everything...

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Thank Marymac3
StaffDosCeibas, Director de Relaciones con Clientes at Dos Ceibas Eco Retreat, responded to this review

Dear Mary, thanks a lot for your lovely review. It is very satisfying for each one of us from Dos Ceibas family to receive comments like yours. Your description is full of beauty and magic, reading it was very exciting. We are happy to know that you have appreciated our continuous effort to improve our facility and the way we...

Punta Gorda, Florida
Reviewed 23 March 2017

My wife and I have travelled extensively and we're looking for a laid back beach get away. Boy did we luck out with Dos Ceibas. Great location, right on the beach and a great staff. The staff, led by manager Carolina, made us feel like family and made this one enjoyable vacation. There was no AC nor TV and they...

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Thank Raymond M
StaffDosCeibas, Director de Relaciones con Clientes at Dos Ceibas Eco Retreat, responded to this review

Dear Ray, we all are more than glad to read your wonderful words. It feels very good to know that you liked so many things about our place. Carolina and the rest of the staff is so happy to find out, through feedbacks like yours, that they are doing their job very well. Thank you again for writing us and...

Reviewed 21 March 2017 via mobile

Dos Ceibas is a great place to relax in the beach in Tulúm. The owner and receptionists are super helpful. They speak Spanish, English, and a few other languages and have great recommendations for what to do around Tulúm and how to navigate the taxis, collectivo, and ADO bus systems. The hotel is near the end of the hotelera zone,...

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Thank Katelyn M
StaffDosCeibas, Director de Relaciones con Clientes at Dos Ceibas Eco Retreat, responded to this review

Dear Katelyn, thank you very much for your five stars' review. We are glad to read your words, all the members of the staff are more than satisfied, especially our housekeepers/artists. We wish you a safe journey back home and hope to see you again.

Reviewed 18 March 2017

I loved this place with this special energy. Wonderful team, these powerful two Ceiba trees in the middle of the place, a great beach, great food. And moreover they have a meditation and yoga studio and even a traditional Temazcal (for a traditional sweat lodge ceremony) right next to these magic trees. I loved it (and attended a Temazcal, which...

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Thank Jan S
StaffDosCeibas, Director de Relaciones con Clientes at Dos Ceibas Eco Retreat, responded to this review

Dear Jan, thanks a lot for your wonderful words. We are more than happy to read that you loved our place and enjoyed the Temazcal ceremony. We hope to see you again and we wish you all the best, Regards.

Vancouver, Canada
Reviewed 13 March 2017

Stayed for a week in March and loved this place. I arrived at night and was a little worried by how far down at the end of the road it was, but by the light of day it was obvious the location was great. Easy walking distance to restaurants, shops, and more importantly, to the beach. Cabs are plentiful for...

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1Thank Allyson M
StaffDosCeibas, Director de Relaciones con Clientes at Dos Ceibas Eco Retreat, responded to this review

Dear Allyson, thank you very much for writing this wonderful review. The opinion of our guests is very useful and helps us to make our service always better. We are glad to read that you enjoyed your holidays at Dos Ceibas and appreciated many things about our hotel such as the room, the staff and the location. We are happy...

Reviewed 11 March 2017

My wife and I stayed in room 2. The front door was 50 mts from the ocean. We were soothed by the ocean breeze and drifted to sleep peacefully listening to the sounds of the ocean. The staff at the hotel was incredibly gracious welcoming and helpful. We also had great service and tasty food at the restaurant on site.

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Thank Nathan N
StaffDosCeibas, Director de Relaciones con Clientes at Dos Ceibas Eco Retreat, responded to this review

Dear Nathan & Eileen, thank you very much for leaving us such a great review. It's wonderful to read that you describe our Posada as a paradise. We are happy to know about your nice words for us. We hope to see you again very soon, Warm regards.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Dos Ceibas Hotel is the right place for the ones looking for peace and quiet in the Tulum area. Surranded by the nature our guests can enjoy the seaside, the local food of our restaurant and several relaxing and spiritual activities from the Dos Ceibas Spa. Guests can choose among different types of rooms regarding their personal needs and taste: seaside view rooms, garden view rooms and apartments. We can make your holidays special helping you to visit the main attractions through organized tours and excursions. Check also our website and Facebook official page Hotel Dos Ceibas to know better about us and contact us for any question. Look forward to hearing from you. ... more   less 

Additional Information about Dos Ceibas Eco Retreat

Address: Km. 9 Carr. Ruinas Tulum-Boca Paila, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $158 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dos Ceibas Eco Retreat 3*
Number of rooms: 14
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Also Known As:
Posada Dos Ceibas Tulum
Posada Dos Ceibas Hotel Tulum
Hotel Style:
#15 Spa Hotel in Tulum
#21 Family Hotel in Tulum
#24 Romantic Hotel in Tulum
#27 On the Beach Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dos Ceibas Eco Retreat staff and other travellers.
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Questions? Get answers from Dos Ceibas Eco Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The closer to the ocean the better the breezes.”
cyntomwo, 27 Apr 2017 | Read review
“Stay in the stand alone bungalows.”
raymondm579, 22 Mar 2017 | Read review
“Apartments at either end of top floor slightly more private than middle one.”
allysonm643, 12 Mar 2017 | Read review
“Ocean view rooms are amazing”
581nathann, 10 Mar 2017 | Read review
“I can recomend the bungalows.”
gabriela0815, 4 Feb 2017 | Read review
5 of 5