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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
BEACHFRONT RESORT - 13 Beachfront Suites in five units, plus Temple Penthouse and Clubhouse. LOCATED in the Heart of Tulum's Hotel Zone. OFF THE GRID- 24 hrs in-room solar powered electricity. A/C AVAILABLE from 8 PM to 8 AM. NATURAL CROSS VENTILATED SUITES. Nothing beats the ocean breeze Sueños Tulum has to offer. Feel free to contact us via E-mail / WhatsApp anytime!
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Suenos Tulum stands out for its idyllic setting, earning high marks for its peaceful, eco-friendly atmosphere and clean, stylish decor. Guests have lauded the comfortable rooms with unique designs and breathtaking views, despite a few missing amenities.
The hotel's location is celebrated for combining serenity with easy access to local attractions and boasting immaculate beaches. With its commendable service and value, including a healthy breakfast and beach amenities, it's a tranquil haven that offers an exceptional experience without the noise of typical resorts.
Location
Beachfront
Atmosphere
Tranquil
Rooms
Comfortable
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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Tulum itself is an overly busy place but the moment you enter the grounds of Suenos you feel your shoulders drop, your blood pressure lower and total relaxation commences. We kicked off our shoes and walked barefoot throughout the six days we stayed. The hotel is so beautiful and our room 'Luna' was absolutely stunning. The feeling of the place is so laid-back and rustic and yet the service and amenities are five star. If you desire anything during your stay you just send a WhatsApp and your needs are met (from a green juice on the beach to a thinner blanket on our bed). The staff are wonderful but a special shout out to Joanna, Ivan and Arsenio who looked after us so beautifully. They even have a private car park just opposite the hotel where we could safely leave our hire car for when we needed it. We really felt that so much thought had gone into every detail.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 4 days ago
Dear Nicky and Ben, Muchas gracias for sharing this wonderful review and photos! We extremely appreciate the time and dedication you took to describe your experience at Sueños Tulum. We are thrilled to hear that Sueños provided the peaceful, relaxing retreat that you were looking for, especially in the busy atmosphere of Tulum during the festivities. It is wonderful to know that you enjoyed the beauty of our grounds and your room, as well as the attentive service provided by our team. We can’t wait to welcome you back for another barefoot escape! Kind wishes for everyone at Sueños Tulum ❤️🌴
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Truly a 5 star experience at this beautiful small resort in Tulum. It is a bit farther down the hotel zone from the ‘party scene’ so if you are looking for a quiet resort with very attentive staff to enjoy the beach, this is your place. The rooms were very comfortable, there is air conditioning available from dusk to dawn and truly that’s the only time you need it. They provide you with great beach towels and a beach bag to use so no need to bring your own. While we were there the seaweed was fairly abundant on the beach but they did a great job keeping the beach usable by raking it up. The beach chairs and tables are plentiful and very comfortable. There is a small pool that is well tended but there are not lounge chairs around it (nor the space for them) to really hang out by the pool. Breakfast is included every morning and is really spectacular, fresh fruit, yogurt, granola, coffee, and a fresh juice followed by a main course that was always excellent and filling. We never felt the need for lunch! Although we did have daily afternoon guacamole and margaritas which was the perfect afternoon snack, their guacamole really cannot be beat. We ate dinner at the hotel twice and both times the food was excellent, amazing given the tiny kitchen. By far the best thing about this hotel was the staff. They went above and beyond in actions and attitude to make sure we were cared for and comfortable. On days we were leaving early for excursions they gave us to-go containers of breakfast and coffee, even the morning we were being picked up at 6am to go to the airport Eban had breakfast and coffee ready to go for us at 5:45a. Special shout out to Eban he introduced himself to us the first night, learned our names and really made us feel welcome and taken care of the whole time we were there. Also much appreciation for Dani the concierge, she made great recommendations, helped arrange dinner reservations for most nights as well as a taxi for the one night the restaurant was not walk-able. Very very helpful! I can’t say enough good things about this resort. If I ever come back to Tulum I will definitely stay here again.
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Date of stay: May 2024Trip type: Travelled with friends
Room Tip:Dont need to bring towels or beach bag, they have shampoo/cond/lotion dispensers in bathroom. If...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 5 May 2024
Gracias Roz! All of our team is amazed by your review! Thank you for describing and expressing so much kindness towards all the team. We are thrilled to hear you felt welcome and pampered; making it a 5 star experience while staying at Sueños Tulum ! Thank you also for your consideration in the use of A/C; these practices are the key for us to contribute and care for the environment. We sure hope you can visit again soon! Best wishes from all the Sueños Team ❤️🌴
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Perfect place for a quiet and relaxing stay right by the sea. The hotel has a few rooms, but they are designed with great attention to detail. The very well-kept grounds with many tropical plants offer numerous places to retreat - simply fantastic! We were very impressed by the hotel's own solar power and water treatment system. The beach area with comfortable sun loungers and hammocks offers a lot of privacy and complete peace and quiet. In the morning, the area is cleaned of washed-up plants and cared for with great care. The small restaurant offers an excellent breakfast and selected Mexican dishes all day long. All employees are very accommodating and friendly, Ivàn fulfills every wish! We felt extraordinarily comfortable in this dream paradise for 5 days!
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Date of stay: February 2024Trip type: Travelled as a couple
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we stepped through Sueño’s entrance, we fell in love with the place. We've lived in Singapore for 7 years and have traveled around Asia a lot. Bali, Thailand, Malaysia etc so we've seen a lot of places but we think Sueños and Tulum was really something special. A small family resort that felt like you were both in the jungle and on the beach at the same time. The place was very well maintained and the food was so good that we didn't want to eat outside the hotel and we felt it was very affordable too. All the staff, from restaurant/bar, chef to reception were all very friendly and service oriented. Our accommodation which was a Master Suite in the building I think is called Luna was wonderful. The room had the most comfortable bed and the view from the windows and the balcony was amazing, swaying palm trees and the turquoise sea. We will fore sure come back here and have already recommended it to our friends, if you go to Tulum, stay at Sueños!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 19 Feb 2024
Dear Charlotte, we cannot thank you enough for your feedback ! It really means a lot ! All of our team was very motivated with your words. We are very happy you found your home in Tulum with us! We look forward hosting you and your friends anytime! Thank you for the recommendations and sharing those incredible photos ! Until we meet again ! 🌴❤️ kind regards from all the Sueños Team
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My two friends and I just stayed for 6 nights during the New Year celebration and to see some shows at Zamna Festival grounds. The hotel and staff were exceptional. The hotel is perfectly situated - between party areas like Be Tulum and Rosa Negra. We only needed a taxi to go to Zamna or when we left Tulum to explore. The rest is easily a 15-20 minute walk in one direction or the other to get to all the hotspots.
The hotel grounds are immaculate as they are constantly cleaning, raking the sand, etc etc all day long. The beach was the nicest we've seen and there were always plenty of beds, lounge chairs and tables available for us (even though the hotel was fully booked).
The included breakfast was healthy and filling. The restaurant served great food which we indulged in quite a bit. The jumbo coconut shrimp and shrimp tacos were a highlight. The guacamole was a huge portion.
The drinks were great and the staff, especially Ivan at the restaurant/bar were attentive and personable. No doubt, everyone knew our names since we arrived and made us feel like nothing was too much trouble. For example, they opened the restaurant a half hour early for us on the day we went out early to explore the cenotes and Chichen Itza.
We also used the hotel to set up our arrival/airport transfers and they linked us with a private driver who took us around for the entire week (Simon - he was just perfect).
We are already planning on going again for next year's New Year's week and we will definitely stay again at Suenos who offers the perfect combination of value and amenities.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 14 Jan 2024
Muchas gracias Greg ! We highly appriciate this comment ! Thank you for making us part of your Tulum experience. It is very important for us to make sure our guest find relaxation and to make them feel at home. We enjoyed hosting you along with Fatima and Sabina. We are looking forward to next New Years's week ! (Although, it would be wonderful to see you before then :-D ) Thank you for all your recommendations and kindness! Best wishes for this 2024 from all the Sueños Team ❤️🌴
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Our stay at Suenos was amazing. The resort is located on the perfect stretch of white sand beach, allowing for long walks, and the water is crystal clear turquoise blue with very little seagrass. The property itself is serene and magical. The rooms are very private and the decor makes you feel like you are staying in an art gallery. The grounds are like an enchanted jungle with multiple areas for lounging and relaxing. And the restaurant is perfectly situated with sweeping views of the beach, serving incredibly delicious food. The included breakfast is fresh and abundant and can carry you through to dinner! The staff were extremely friendly, informative and very accommodating, especially the restaurant/bar staff! The ecofriendly nature of the resort made it even more appealing without sacrificing quality or luxury. We only wish we could have stayed longer!
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Date of stay: November 2022
Rooms
Location
Service
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Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 12 Jan 2023
Querida Beborah! We feel totally privileged to have had you at Sueños Tulum. We want to thank you from the bottom of our hearts for such a nice appreciation since your arrival. Value the care of nature as much as we do. We will be waiting for you whenever you want to come back! All the best wishes for this 2023, from the entire Sueños Tulum family ❤️🌴
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This was the best. Full stop. Just the best. The space, the staff, the beach, the food. All far and away beat my expectations. I would not hesitate to come back or to recommend it to friends. Iban and Arsen were fabulous for all our daily needs. The fish and shrimp tacos beat everyone else's we tried in town. Great healthy breakfasts daily, never too crowded. The hot mains everyday were a delight and very veggie forward. The array of seating on the beach were perfect and made it easy to relax and sink into vacation mode. Being here felt like a tranquil respite from the busyness outside on the Playa road. It was a $40 USD (700 MXN pesos) taxi ride into town, each way, but in our week, we only did that a very limited amount. As others mentioned, the AC isn't available during the day when running on solar power, but I'm happy to make that work for the commitment to the environment. The fan over the bed was great for the afternoon nap.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Be kind and friendly to the staff, they are a huge part of the reason why this place is so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 19 Nov 2023
Muchas gracias Deirdre ! Your words inspire all of our team. We are thrilled to hear that we beat all of our expectations and that you highly recommend Sueños Tulum. We really appriciate your mentioning that you are wiling to contribute to the environment by using the AC during the available times. For us it is important to take advantage of solar energy and to have this consciousness about these kind of practices. It is what makes a difference. We feel fortunate to have guest like you that recognizes and appriciate the importance of taking care of our planet. We can't wait to welcome you back for more memories, relaxation and delicious breakfasts ! P.S - Thank you for sharing the incredible photos too! With love and gratitude from all the Sueños Team ❤️🌴
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Let me start by saying wow! My best friend and I are in our 40s and wanted a little relaxing girls getaway. Due to schedules we had to travel during spring break & it was important to us not to be in a party hotel. From the moment we arrived we could feel the peace and tranquility. Lush tropical landscape located on a tropical beach.
When we checked in the service was incredible immediately. We were warmly greeted and given a tour of the grounds while someone else brought our bags the the room. The room was perfectly comfortable and had a beautiful view of the beach.
One of my favorite parts about the hotel besides the outstanding service was the restaurant and staff there. The restaurant is for guests only with a gourmet complimentary breakfast every day. Fruit, pastries, homemade granola, yogurt and a different egg dish every day we were there. The food was fresh and delicious. We commented several times that we couldn’t believe they had such a selection when there were only 13 rooms on the entire property.
We were also able to take part in the 9am yoga they provide every day. It was one of the best classes Ive ever been in. The yoga instructor was helpful, with serenity ebbing from her. The family who own the resort also joined in and was even greeted by the property chihuahua with his little yoga mat next to mine.
Prior to arriving I inquired about the activities and they were so helpful to send links and get us connected. We ended up selecting a private tour from one of their recommendations and it was one of the best things we did while there. I can’t say enough good things about this place, the people, the service and its scenery. I would give 10 stars if I could. As a side note, I’d read all the incredible reviews prior to going and was so happy when they were spot on!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 15 Apr 2024
Gracias Heather ! We are thrilled to read your wonderful review. Thank you for describing your experience to detail before even arriving and for saying so many good things about Sueños Tulum. It was a pleasure having you as our guest. We all loved reading your review and knowing how much you enjoyed your time with us. We are delighted to know that our concept matched with your expectations. We look forward to your next trip ! Kind regards from all the Sueños Team ❤️🌴 including Chapo and Lobo
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It looks and feels like a tropical paradise at the resort. You can literally walk around the resort barefoot (buckets of water were provided by the room doors to dip your feet in, to not track sand in the room). The Mayan decor throughout the resort, and in the room was a nice touch. There was even a hammock in the room. The bed in the room was extremely comfortable, the room was really clean, & cleaned daily. There was no need to leave the resort with soothing music playing, the beach literally a few feet away, with hammocks & plenty of places to lay out on at the beach that was not crowded. They even had someone at the beach to ensure that other non-guest would not sit in the beach chairs.
Sebastian and the entire staff provided the best customer service, and they were all very accommodating. I also appreciated the sunblock & mosquito sprays that were available in the open lobby for guest to use. The continental breakfast was really good, filling, and extremely fresh. It included freshly squeezed juice, yogurt with fresh fruit & granola that was made at the premises. Breakfast also included scrambled eggs, & croissants/breads. I mostly ate the chicken tacos which were good as well. I really enjoyed the fresh hot salsa that they provided with all my meals (I requested it & they always remembered to include it which I really appreciate it). They also made the best pina colada drinks.
Sensation also provided great recommendations on a very good restaurant, & activities to do during our stay that were all very good options.
I also took a yoga class that was offered there. Although, it was not on the beach but in a designated area on the premises, the waves from the beach could still be heard. It was a very peaceful experience.
I highly recommend staying here, I definitely did not want to leave the relaxed paradise life I had there.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 17 Apr 2022
What an Amazing review ! Muchas gracias ! We highly appreciate the description of your experience with us. We are happy to know that you liked our Mayan decor and the guest only concept. It is very important to us that our guest always feel comfortable and well taken care of. Thank you again for your recommendation, we look forward to your return ! Warm regards from all the Sueños Tulum Team🌴❤️
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Our family of four loved our stay at Suenos! Every aspect of the hotel was great: the extremely large penthouse room (with an incredible rooftop deck), the food and drinks (breakfasts are large and delicious, and we ate a number of other meals there that were also very good), the pool and beach (Suenos has some of the best beach furniture, and they do their best to clear the seaweed that comes on to the beach), the beautiful grounds with lots of trees, and especially the helpful, responsive and welcoming staff.
Suenos is a very quiet and relaxing hotel, and it never felt crowded or busy even when it was full.
We also celebrated our twins’ birthdays while staying at the hotel. The staff decorated our room beautifully, and we had a special meal at the hotel including a birthday cake. It was perfect and the kids loved it.
If you’re thinking of staying in the penthouse, you should be aware that there isn’t a separate room for the washroom or shower. There are raised walls for privacy and it was no problem for us, but it might be a concern for other groups/families.
Overall, we did lots of research before selecting Suenos for our vacation, and we definitely think we made the best choice! Thanks to all the staff for helping us to have such an amazing vacation!
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Date of stay: March 2023Trip type: Travelled with family
Room Tip:There is secure parking for the hotel right across the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 27 Mar 2023
Dear Bryan, Muchas gracias for your words, photos and recommandationons ! All of our team remembers your family with much care. We are so happy to hear that you all enjoyed the twin's birthday celebration here with us ! It is wonderful to know that Sueños was the best choice in Tulum after so much research, and that it was worth it all. We look forward welcoming you back! Kind regards from all the Sueños Tulum Team ❤️🌴
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Hola !
We can also arrange for a doctor to come to the hotel and apply it here.
There are several options / pop up labs along the beach road where you can get it done.
The United States is no longer requiring tests to return.
Hola Carrie,
Your best option to fly in from the States is Cancun Int Airport.
Yes, we can definitely arrange ground transportation to and from the airport for an additional charge.
Hope you can make it!
Hola!
The ceiling altitude in our Temple Penthouse is 2.3m.
Our Temple is located closer to the road than to the ocean, but thanks to the altitude where the Penthouse is located plus it's hurricane proof windows you can hardly hear any traffic at all.
It will take you approximately one minute to walk from your suite to the beautiful caribbean sea.
We hope to see you soon!
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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