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Kore Tulum Retreat and Spa Resort

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Kore Tulum Retreat and Spa Resort
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1,269 Reviews from our TripAdvisor Community

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Showing 963: English reviews
New York City, New York
Reviewed 6 February 2015

We had a large group staying at Kore Tulum (previously Zen Serenity) and we couldn't wait to leave. The food and coffee is simply terrible - breakfast was acceptable but the dinner was mediocre. I'm amazed at the reviews saying that the food was anything but okay. Additionally, leaving the hotel was always a hassle. They wouldn't let you leave...

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8Thank Mister_Michaels
Windsor, Canada
Reviewed 4 February 2015

Our second trip to Zenserenity now Kore Tulum and it was just as incredible as we remembered from last year!!! The service was phenomenal, food was absolutely delicious, the grounds are stunning and the rooms are luxurious and comfortable!!! We were down for 12 days and this time around we brought our Mothers with us!!! They had never seen such...

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2Thank JDAToronto
Reviewed 3 February 2015

great all inclusive resort, the staff are incredibly friendly and helpful - especially, Manuel, Angel at reception and Juan in the restaurant. Food is great - especially Mexican dishes. Yoga with Garbo we highly recommend also! all in all a great hotel!

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Thank Craig O
Taylorsville, Utah
Reviewed 29 January 2015 via mobile

Best all inclusive resort I have ever been to! The food was excellent and included much variation. It was high quality and healthy. Loved the Yoga and meditation. All of the staff was friendly and accommodating. I would definitely stay there again!

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2Thank Diane C
Distrito Federal
Reviewed 13 January 2015

This hotel is a complete experience. Wonderful views, the best food, the people are so nice and helpful you want to take them with you. The hotel has just been remodeled and has beautiful suites with outdoor jacuzzi. The swimming pool is small but with the best view to the open ocean. The spa has great facilities and great services.

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3Thank Icecreamcherry
Cardiff, United Kingdom
Reviewed 11 January 2015

The property changed ownership the week before our arrival. During our 8 nights at the Kore Tulum (aka Zenserenity), standards steadily fell with shortages of premium foods and beverages. Apparently the new Heffa (Boss in English) pulled the premium quality food and beverage to save cost. The staff were very good in general if not philosophical and a bit disillusioned....

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10Thank FW773
Reviewed 11 January 2015

I stayed at Kore for six nights with my two friends and we loved it. The food was fresh, tastey and amazing, especially breakfast and lunch. The yoga and meditation was awesome, and they didn't pressure you to do it. Gym is new and clean, and free bikes available to go into the town or restaurant area ten minutes away....

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1Thank BecDuke99
Reviewed 9 January 2015

I gave this review the headline above because I am one person who was fooled into staying here by reviews posted before me, which I can only imagine were from people who stayed before ownership switched (it's called Kore Tulum now, which is actually much better as there is absolutely nothing zen or serene about this place). If you like...

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21Thank Karissa H
Mass.
Reviewed 4 January 2015

We ended up here due to plumbing problems at the funky cabana place we had reserved and had a wonderful time. Manuel at the front desk gave us a tour when we arrived as we were a bit bewildered; we saw him everyday and each time he was wonderfully friendly and helpful. The rest of the staff was warm too....

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4Thank horsebacktraveller
Santa Barbara, California
Reviewed 2 January 2015 via mobile

I will never stay at this resort again. I'm currently staying here and thank God we only have one more day left. We arrived to chaos on December 30th in the lobby. Apparently the resort had just changed ownership, it's now called Kore instead of Zenserenity. The general manger, Julio helped us check in and at first attempted to not...

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11Thank mninen

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Kore Tulum Retreat and Spa Resort is a temple of health and beauty devoted to the fine art of indulge and relax our guests. Located in the Paradise of Tulum. Only 90 minutes away from Cancun International Airport. Is the perfect place to enjoy an extraordinary Wellness Holistic Experience where you will find the right balance for mind, body and soul. ... more   less 

Additional Information about Kore Tulum Retreat and Spa Resort

Address: Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77789, Mexico (Formerly Zenserenity Wellness Resort Tulum)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $312 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kore Tulum Retreat and Spa Resort 4.5*
Number of rooms: 94
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Hotel Style:
#4 Top resorts Hotel in Tulum
#7 Luxury Hotel in Tulum
#10 Spa Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Kore Tulum Retreat and Spa Resort staff and other travellers.
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Questions? Get answers from Kore Tulum Retreat and Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother with sea view rooms. None of the rooms have great sea views.”
phy9pas, 14 Mar 2017 | Read review
“The most quiet rooms are those overlooking the garden.”
336alexandrad, 6 Mar 2017 | Read review
“I'd ask for the north side of building 5 or 4 as you'll look up the beach and over the jungle like empty property beside this hotel.”
DebandSteve55, 25 Feb 2017 | Read review
“Building #5 was in a great location.”
sbjlz08, 16 Feb 2017 | Read review
“rooms are huge and some options of balcony or Jacuzzi tubes”
24trent, 2 Feb 2017 | Read review
5 of 5