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Ana y Jose Charming Hotel & Spa

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Traveller (454)
Room & Suite (210)
Pool & Beach (126)
Overview
  • Excellent59%
  • Very good23%
  • Average6%
  • Poor6%
  • Terrible6%
Travellers talk about
“sand floor”(17 reviews)
“private pool”(25 reviews)
“beach front”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (658)
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11 - 15 of 480 reviews
Reviewed 6 March 2018

Had dinner here. Lovely place. I think Luis served us and he was brillant. Lovely food - i can recommend the shrimp pasta. My wife enjoyed the tuna with sweet potato. The hot bread in the basket has an amazing taste - thoroughly enjoyable.

Thank RoverPete
Response from Tulum Resorts M... T, Manager at Ana y Jose Charming Hotel & SpaResponded 3 weeks ago

Hello, Thank you for your review, we are happy that you enjoyed your dinner and we look forward to serving you again. Regards, Tulum Resorts

Reviewed 5 March 2018

We had spent 5 days exploring ancient Mayan temples and ths was a lovely place to have a few days relaxing ,lovely beach near and thr roo with our small pool to sharewith another 2 rooms was beautiful

1  Thank patricia b
Response from Tulum Resorts M... T, Manager at Ana y Jose Charming Hotel & SpaResponded 3 weeks ago

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards, Tulum Resorts

Reviewed 2 March 2018 via mobile

I had eaten here before for dinner and it is completely different in the day. The views are spectacular, the lunch was one of the best I’ve had. The shrimp fettuccine was marvelous and so was the service. I will go back!!!

Thank Bill D
Response from Tulum Resorts M... T, Manager at Ana y Jose Charming Hotel & SpaResponded 3 weeks ago

Dear Client, We appreciate your review, thank you for sharing your experience. Your comments help us to continue providing and excellent service. Regards, Ana y Jose Collection

Reviewed 26 January 2018 via mobile

Stayed here for four nights, couple of mix ups firstly with the room and then we were told we had only three nights but our reservation and payment was for four. Could have been dealt with by staff a bit better but not sure how...More

1  Thank Maria C
Response from Tulum Resorts M... T, Manager at Ana y Jose Charming Hotel & SpaResponded 9 February 2018

Dear Client, Thank you for your review. We invite you to visit us again in the near future and we will provide a special experience for you, we also invite you to experience our new luxury suites in The New Ana. Your comments are deeply...More

Reviewed 5 January 2018

Do you ever dream of those beach vacations from the Corona ads? White sand beaches, turquoise warm water, tropical drinks brought to you as you lazily tan under a palapa? Ana y Jose has all of this and then some. My partner and I traveled...More

1  Thank Raquel D
Response from Tulum Resorts M... T, Manager at Ana y Jose Charming Hotel & SpaResponded 9 February 2018

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards, Tulum Resorts

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 321 - USD 508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Tulum
#16 Spa Hotel in Tulum
#25 Romantic Hotel in Tulum
#30 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 321 - USD 508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Tulum
#16 Spa Hotel in Tulum
#25 Romantic Hotel in Tulum
#30 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (454)
Room & Suite (210)
Pool & Beach (126)
Dining (67)
Amenities (32)
Business Centre & Event Rooms (5)
Questions & Answers
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RPHWoking
20 March 2018|
AnswerShow all 7 answers
Response from Maria C | Reviewed this property |
Yes, the hotel can flag a taxi for you about 200-230 peso depending on the driver. There are plenty of taxis at the ruins so don’t worry about getting back. Go early as it’s super busy. Plan on going for a swim in the... More
1
Vote
douglastf
8 October 2017|
AnswerShow all 2 answers
Response from Diego118 | Reviewed this property |
You must eat or drink at their restaurant to use their beach.
0
Votes
Room Tips
"Make sure you get a private bathroom"
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"ask fora beach view"
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"If you want to spend time hanging around outside your room, a garden room does not have a big terrace or..."
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"The patron suite is great or there is a house with its own pool that is perfect for a family or couple living..."
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