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Posada Luna del Sur

Travellers' Choice award winner
#5 of 90 Hotels in Tulum
GreenLeadersGold level
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1 room 2 adults 0 children
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Posada Luna del Sur
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864 Reviews from our TripAdvisor Community

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Showing 791: English reviews
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Westchester, NY
Reviewed yesterday NEW

I can't add much to the already glowing reviews. The hotel is the best deal in Tulum. Realize that we are not talking about the RItz Carlton here, and it is in the "regular" part of town. But it is a charming, small, very clean hotel with an owner who really wants his guests to be happy, and will go...

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2Thank PeriWestchester_NY
Halifax, Canada
Reviewed 3 days ago NEW

Tom and the hotel staff were great. The recommendations on places to eat and things to do really enhanced our holiday. The breakfasts were terrific and so filling we tended to eat late lunches. The room was comfortable with good AC and a nice balcony overlooking the garden. The fridge, beach towels, and bottled water were a real plus. For...

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2Thank arc_wanderer
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Andrew! It was a pleasure meeting you both a few weeks ago! Thank you very much for taking the time out of your day to write this review, as a small family-run hotel, we really appreciate it! I am thrilled you enjoyed your stay with us and pointed out all your positive opinions to the TripAdvisor community! We hope...

Reviewed 5 days ago NEW

I've broken my review of Posada Luna del Sur down point-by-point and have tried to remember everything possible (we stayed there a little over a month ago, so may have forgotten some things, but I hope anyone reading this finds it helpful). - Location: right off the main strip, couldn’t possibly be more convenient. It’s right by the best seafood...

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1Thank Jungsuk K
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Eugene & Sue! It was a big pleasure meeting you both last month! Wow, what an epic review! I can´t thank you enough for taking the time to write this review, it is very much appreciated and one of the most detailed reviews we have received in recent memory. The attention to detail in this review is amazing! I...

San Francisco, California
Reviewed 6 days ago NEW

Walking into the room was a breath of fresh air - white curtains flowing with a soft breeze. Everything is setup for you as you arrive - comfortable bed, extra sink with bottled water for brushing your teeth and hydrating after cenote adventures, air conditioning when you need to escape the heat. The staff is incredibly warm and friendly, and...

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Thank Bryan L
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Bryan! It was a big pleasure meeting you both a few weeks ago! Thanks for taking the time out of your busy schedule to write such a glowing review-- my staff and I really appreciate it! We agree with all points made and thanks for pointing them out to the TripAdvisor community! We tried in the past using WiFi...

Albuquerque, New Mexico
Reviewed 1 week ago

Posada Luna del Sur is a very comfortable small hotel. The staff is very friendly and helpful. Breakfast on the rooftop patio is really great. There are plenty of good places to eat within walking distance. We recommend it highly.

Review collected in partnership with this hotel
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Thank cnkgorbach
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Chris, It was a pleasure meeting you a few weeks ago! Thanks for taking the time out of your day to leave this short, but sweet review. We are more than thrilled that you enjoyed your stay at Posada Luna del Sur and Tulum. We hope you can visit us again some time soon. Best Wishes, Tom & Staff

Reviewed 1 week ago

We had a wonderful 17 day stay at the Posada. Tom and the staff were very helpful, the rooms were clean, and the breakfasts were amazing! Thanks for making our visit to pleasant...love the hotel and Tulum.

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Thank Kathy P
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Kathy! Thanks for taking the time to write this short, but sweet review! It was a pleasure hosting you for 17 days! I am beyond thrilled that you enjoyed your stay with us and came to the conclusion that our hotel was was clean, affordable and helpful. These are some of our main goals (out of a long list)...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

We had an excellent stay in Tulum at Posada Luna del Sur. The rooms are very clean and the staff and is very helpful and kind. We ran into Tom (the owner) our first night there and arranged to chat w him after breakfast the following morning to get the scoop about how we should spend our short time (3...

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Thank A TripAdvisor Member
Tom E, Owner at Posada Luna del Sur, responded to this review

Wow! Thanks for this glowing review, anonymous past guest! :) We are humbled by this review and really do appreciate you taking the time out of your day to write it. As your concierge and host-- it is my duty and pleasure to answer any questions you might have regarding Tulum. I also have a decade of experience living here,...

Montreal, Canada
Reviewed 1 week ago

When you visit Tulum you have a choice of hotels in the town or on the beach. The beach is about 4 km from the town so a taxi is really necessary. Fortunately the taxis are not expensive – about 100 pesos ($US 5.00) for the trip. We opted to stay in the town and take trips by taxi to...

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Thank crawfj
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi John! it was a big pleasure meeting you a few weeks ago! I want to thank you very much for taking the time out of your busy day to write this review! Our staff really appreciates your kind comments about our work. Mary, Lupe, Maria, Gabriella, Nereyda, Jose and Santiago, as well as myself, all work hard every single...

Omaha, Nebraska
Reviewed 1 week ago

We had a peaceful stay with a good cross section of very interesting guests and great host in Tom the owner. We were expertly fed every morning in an unbeatable rooftop setting. Any tour info expertly given (Tom) and mucho appreciated. Loved the Kayak tour of the biosphere & Tulum ruins. I suggest practicing snorkeling before visiting the many wonderful...

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1Thank KarateClaudes
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi JC! It was a pleasure hosting you in Tulum last week! Thanks for practicing English with me :) (inside joke, yes I speak English!) Thank you very much for taking the time to leave this review, we really appreciate it! We have a mixed crowd at our hotel. From younger folks to older folks, the best part everybody can...

Reviewed 1 week ago

We extended our stay twice at this wonderful small hotel in Tulum pueblo! We loved everything about the Posada where service is so personal.Tom Evans, the owner, and his family are in charge of everything, from preparing and serving delicious complimentary breakfasts to providing security. Tom, himself, is a fountain of information and referrals. He checks with each guest daily...

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3Thank Lynn F
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Lynn! It was a big pleasure meeting you a few weeks ago! My staff and I take pride (I know... it sounds cliche, but it´s true!!) in focusing on customer satisfaction! As a 10 year veteran of Tulum, the REAL secrets of Tulum´s best offerings are revealed once a guest has booked with us :) We love to assist...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
GreenLeadersGold level
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
Posada Luna del Sur is a delightful small boutique hotel of 12 private suites, which has earned praise for excellence value, service, comfort and quality from travelers around the world. The suites are graciously proportioned and lovingly appointed. Immaculately maintained suites include; king size or twin beds sleeping accommodations (roll-away beds available for parties of three on request) cozy sitting area, balcony or patio area, mini fridge, unlimited complimentary bottled water, ceiling fans, A/C, security safe, cable TV, free WiFi hot spot, hot water, 24 hour security/bellhop, concierge services, tour desk, and our signature a la carte breakfast inspire care-free times and peaceful dreams! Our hotel is focused on value, service, comfort and quality. We have won multiple TripAdvisor Traveler´s Choice awards throughout the years; our most recent in 2017 for the best ¨value¨ hotel. We believe you can still stay at a quality boutique hotel in Tulum, without breaking your bank. A gem in the Riviera Maya, we invite you to come and discover why! ... more   less 

Additional Information about Posada Luna del Sur

Address: Calle Luna Norte 5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $108 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Posada Luna del Sur 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Posada Luna Del Sur Hotel Tulum
Posada Luna Del Sur Tulum
Hotel Style:
#3 Spa Hotel in Tulum
#3 Romantic Hotel in Tulum
#4 Green Hotel in Tulum
#5 Best Value Hotel in Tulum
#15 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Posada Luna del Sur staff and other travellers.
11 questions
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Questions? Get answers from Posada Luna del Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have access to a superb tropical garden. The 2nd floor has balconies.”
  • Relaxing in the hotel garden
 of 5 bubbles crawfj, 13 Mar 2017 | Read review
“All rooms are spacious, have an amazing amount of storage, great A/C, and are quiet.”
 of 5 bubbles 868lynnf, 11 Mar 2017 | Read review
“I loved staying on the bottom floor. It was quiet and peaceful and had a little garden area.”
 of 5 bubbles eburnor, 6 Mar 2017 | Read review
“Be warned that if you travel over New Year's holiday the noise from the local residents is horrific. Tom provides ear plugs!”
 of 5 bubbles X6153TFlaurat, 4 Mar 2017 | Read review
“We were in room 10 = in the back on the second floor with a garden view. Seemed ideal”
 of 5 bubbles mariemci, 22 Feb 2017 | Read review
5 of 5