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The Beach Tulum

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Beach Tulum
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574 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Bowdon, United Kingdom
Reviewed 9 February 2017 via mobile

We stayed at The Beach, Tulum, for 4 nights in early February. The property is small and intimate, and faces a beautiful stretch of beach. Our room (208) was on the first floor, had a fabulous view over the beach, and a roof-top terrace with sun beds and a jacuzzi. It was fabulous, and exactly the place to spend hours...

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Helpful?
Thank Alan B
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this review

Dear Guests, thank you for your taking the time to write a review. We are very happy to read you enjoyed every aspect of your stay and loved your rooftop Jacuzzi! Those rooms are perfect for stargazing. We do hope you’ll visit us again in the future! Remember to mention you are a return guest when you book! Your The...

New York
Reviewed 7 February 2017

This hotel is perfect! Where to begin!! The whole staff was wonderful. Vickie and Silvina at the front desk are awesome. They gave us wonderful recommendations and set us up with the right tour companies for our excursions. I was traveling for my 40th birthday and they decorated the room and left a bottle of champagne for us (along with...

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Helpful?
2Thank Amylynn24
Tulum_TB_CT, Guest Relations Manager at The Beach Tulum, responded to this review

Dear Guests, good morning from Tulum, so happy to read you enjoyed your stay with us and managed to visit so many places in just 3 days! Great tips for guests using our bikes and places to eat and hang out in Tulum. We are especially thrilled to read that you were happy without tv or in room phones –...

London
Reviewed 4 February 2017

We just spent a week in one of the Junior Suites at The Beach Tulum and I can't wait to go back. After doing what seems like endless research of all the hotels on the Tulum beach strip, we settled on The Beach as it ticked more of our 'essential' boxes than any of the others - separate private bathrooms,...

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4Thank SamTravelUK2
Tulum_TB_CT, Guest Relations Manager at The Beach Tulum, responded to this review

Dear Guests, Greetings from Tulum, thank you for your very detailed and very kind review of your recent stay with us. Thank you for having chosen us and for truly appreciating the hotel's relaxed, peaceful, adult-only eco chic vibe. We are thrilled to read that you loved your junior suite with the new beach front plunge pools! The photo you...

Reviewed 4 February 2017

Overall really liked The Beach, but did not think it justifies the price. I had very high expectations seeing all the 5 star reviews, but unfortunately it didnt quite live up. Dont get me wrong though I still really liked it! The Rooms! We stayed in the Junior Suite right on the Beach with our own plunge pool. The view...

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Helpful?
Thank CoralAshen
Tulum_TB_CT, Guest Relations Manager at The Beach Tulum, responded to this review

Dear Guest, greetings from Tulum, thank you for your detailed review. First off, we would like to point out that there is no construction going on at the hotel – as you state in your review, you stayed with us end of November to beginning of December 2016. Plunge pools were a new addition and we had a few glitches...

Australia
Reviewed 3 February 2017 via mobile

The hotel is set in an amazing location right on the beach. $550 us a night...... What a rip off. I made a mistake which the hotel would not change. Even with 48 hours notice they would not cancel the last night, the third night. The front desk did not want you even take the querie to reservations. The hotel...

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2Thank Sydneysider02
Tulum_TB_CT, Guest Relations Manager at The Beach Tulum, responded to this review

Dear Guest, please allow us to share cancellation policies on booking.com for high season, where you booked. If cancelled or modified up to 30 days before date of arrival, 100 percent of the first night will be charged. If cancelled or modified up to 1 day before the date of arrival, 100 percent of the first two nights will be...

Vail, Colorado
Reviewed 30 January 2017

We loved our vacation and The Beach was a big part of why we'll come back to Tulum!! This lovely, small hotel was quiet and peaceful. Here's a rundown: ROOMS: They are spacious, clean and all face the ocean. We fell asleep each night listening to the ocean. We were in #205, which is on the second floor and has...

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2Thank Sharon K
Tulum_TB_CT, Guest Relations Manager at The Beach Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for your very kind review, and for the detailed description of the pros of your stay! Thank you also for the tip for future travelers! We all look forward to your future visit next year! Thank you again! Your The Beach Tulum Team

Reviewed 25 January 2017

I stayed at this resort last week 1.18.17 - 1.21.17 and the resort had construction going on the entire 4 days we were there. The construction was directly under and to the right of the unit we were staying in (room 204). Went to the Manager Dan Carmona every day and he did not stop it. I got sick the...

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5Thank Russell R
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this review

Dear Guest, Greetings from Tulum. We are sorry to read you did not enjoy your stay, but wanted to thank you for adding the room number you stayed in. We managed to pull up your file and talk to front desk and Dan. The problem was a maintenance one, just not ordinary maintenance. It was one day, the carpenter was...

Alexandria, Virginia
Reviewed 25 January 2017

Here's your headline: If you are going to Tulum, stay at The Beach. It simply is amazing. From the warm greetings when you arrive, to the staff who cannot do enough to help or advise, to the lovely suites that are literally 2 steps from the beach, the surf and the palms to the restaurant options - The Beach has...

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4Thank John22308
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your very kind reply, we are thrilled to read that you captured the romantic, low key and fun side of the Hotel! We are very happy when our guests can fully relax while being taken care of by our lovely staff, while enjoying healthy organic food at Fresco's and Ziggy's and...

Reviewed 21 January 2017

One of the best hotels I’ve stayed at I would rank it a 6 out of 5 if I could, our group had a wonderful stay and the hotel staff went above and beyond to make sure we’re very comfortable, always smiling and very helpful, the hotel is so beautiful and very clean, every room has a hammock and is...

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3Thank EddieRLondon
Tulum_TB_CT, Guest Relations Manager at The Beach Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for your very kind review and words on our Hotel, rooms and food, but a special thank you for your mention of our staff members, every single one will be very proud to have been part of your positive experience. Thank you again Your The Beach Tulum Team

Reviewed 20 January 2017 via mobile

we booked 12 rooms... we all had the best time & best treatment and the food in the hotel is very good, Aboudi just complaining so much about stupid stuff and he even wrote a very stupid comment here... which is not fair, the hotel policy before we paid is non refundable and on top of that they refunded 6...

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7Thank A K
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for your positive review of your recent stay with us, we are very happy to know that you enjoyed your holidays with your friends and that you appreciated the food and our staff! Your The Beach Tulum Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Beach Tulum is a small adult-only upscale boutique hotel with 28 specially designed rooms for your enjoyment. Our eco-friendly hotel has many special amenities to make your stay comfortable. We offer ground floor Deluxe rooms, Rooftop Jacuzzi rooms and Junior Suites with private heated plunge pool. All rooms have 1 king size bed and are beachfront. Enjoy complimentary breakfast at Ziggy's or Fresco's, free use of our bikes to tour Tulum, daily on site yoga classes available, on site Spa. ... more   less 

Additional Information about The Beach Tulum

Address: Road Tulum-Boca Paila km 7 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $549 - $746 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Beach Tulum 3.5*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Tulum
#9 On the Beach Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from The Beach Tulum staff and other travellers.
42 questions
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Questions? Get answers from The Beach Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite for life”
  • junior suite
Brannon-Adam, 18 May 2017 | Read review
“I would recommend the rooms on the bottom floors steps from the beach.”
jaymaf2015, 16 May 2017 | Read review
“First floor with plunge pool.”
michaelfW3440SQ, 6 May 2017 | Read review
“We enjoyed the second floor, great ocean breezes, views and quiet.”
Chimple, 3 May 2017 | Read review
“Rooms on the north side of property likely quitier”
  • private plunge pool
  • the deck to the beach
  • Sunrise view
cingitall, 28 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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