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PavoReal Beach Resort Tulum

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Traveller (1960)
Pool & Beach (411)
Room & Suite (352)
Overview
Carretera Federal Cancun-Tulum, km 237 Tankah III, Tulum 77780 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
3.5 Star accommodation
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,269)
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Traveller rating
71
58
36
18
17
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LanguageEnglish
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71
58
36
18
17
Show reviews that mention
All reviews pavo real nice swimming clean property other guests snorkel gear italian food fresh fish sea grass total relaxation tulum ruins couple of nights tacos relaxing stay small pool low season ocean view pools
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1 - 5 of 200 reviews
Reviewed 3 weeks ago via mobile

Everything was ok except when you arrive they tell you you have to pay a supplement for the drinks and they only serve drinks in one place of the hotel. The room was regular with a small bathroom and with an empty minibar but with...More

Thank Chowigg
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 2 weeks ago

Miss Chowigg, We’d like to begin our answer thanking you for choosing our services. The price you paid depends by which formula you bought: any drink not served during the meals is not included if you bought the Full Board accommodation. On the other hand,...More

Reviewed 25 August 2018 via mobile

Hi was my first time at tulum with my family my kids 14,3 and 5 they enjoyed the beach , the food and snack was very good . Thank you the chefs I really enjoyed to eat all kind the spaghetti my favorite and risotto.👍👌Always...More

2  Thank Journey554989
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 11 September 2018

Mr Journey554489, Thanks a lot for your review and for your suggestion. For sure we’ll take note of this. Mexico mood is part of us, it is inherent in anyone and anything at the PavoReal. Our best thanks to all of you. Best regards The...More

Reviewed 12 July 2018 via mobile

Entire first floor smells like sewer. Loud AC, hard as rock, short (I'm 5'4" my feet hung off) mattresses with a sheet on bottom and sheet as blanket. Food is inedible. One buffet area some pasta, mushy fried food selection, fruit and flat sodas. There...More

Thank tbcbbffl
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 12 July 2018

Mr tbcbbffl, We’re going to tell the true history on this review: you booked a not refundable stay for a garden view room. At you arrival you didn’t like the room, so that, the front desk guy suggested a free upgrade in a superior room....More

Reviewed 9 July 2018 via mobile

The hotel grounds, food, and staff were wonderful. The location is great for tours and Pepe from the dive shop was very accommodating with helping organize these. If going into the town of Tulum, use the colectivo (van service) as it is far cheaper than...More

Thank Patrick P
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 21 July 2018

Mr Patrick P “Thank you” just doesn’t seem like enough to say thanks for this review! Your suggestions were, and are, precious to us to improve our quality of services and hospitality. We’re pleased to endorse your feelings on the seaweed: it’s a natural thing...More

Reviewed 16 June 2018

We loved our 3 days at Pavoreal! The staff was great and the food was amazing! For only $15 a person a day you get the all inclusive meal and drink plan. I usually don't like buffets, but I thought this food was really good....More

Thank wayneaward
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About
Description
The PavoReal Beach Resort Tulum which has been very recently renovated and restructured (during Summer 2012) is located in the wonderful Riviera Maya, only few km North of Tulum's archeological site, surrounded More by the typical luxuriant Tropics vegetation. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Pool
Free Parking
Bar/Lounge
Restaurant
Breakfast included
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair Access
Room Service
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
On the Beach
Room types
Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
110
Price range
USD 118 - USD 433 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
110
Price range
USD 118 - USD 433 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Photos
Traveller (1,960)
Pool & Beach (411)
Room & Suite (352)
Dining (116)
Amenities (8)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Dn H
24 September 2017|
AnswerShow all 2 answers
Response from Jon G | Reviewed this property |
Transportation can be arranged through private companies run by Americans.
1
Vote
Russelly T
21 March 2017|
AnswerShow all 3 answers
Response from Matteo_Musazzi | Property representative |
Hi, the ruins are 6km far from the Hotel
1
Vote
Google Translation
TracyPest
30 August 2016|
AnswerShow all 5 answers
Response from eire_grl | Reviewed this property |
No, it's very casual all through the resort.
0
Votes
Room Tips
"not a tip but they have different rates for which room you would like"
G9114RXjenniferm
2 Jan. 2018
Read review
"There are 2-story cabanas near the noisy bar or a room farther away that is a solid building with hammocks..."
katielunn56
22 Dec. 2017
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"There were rooms on the beach and some that weren't although they were only 90 seconds from the beach."
960hf
12 Oct. 2017
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"NEVER stay here"
alem430
2 May 2017
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