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Ahau Tulum

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#8 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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Ahau Tulum
Ahau Tulum
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903 Reviews from our TripAdvisor Community

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Showing 746: English reviews
New York City, New York
Reviewed 21 March 2016

Ahau Tulum was an amazing experience! Stayed there for 5 nights for a wedding and it was a perfect balance of what Tulum has to offer. Yoga, delicious food, beautiful rooms and a laid-back atmosphere coupled with amazing customer service. Can't recommend enough!

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Helpful?
Thank jfg0814
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Thank you for all the nice and great comments wrote in your recent review about Ahau, we loved to hear that you had an amazing experience and that you enjoyed the Yoga, food, rooms, our laid back atmosphere and the customer service. Please come back anytime as we will be waiting for you to deliver a much better experience...

Chicago, IL
Reviewed 21 March 2016

I've stayed at Ahau Tulum twice - once in Jan 2016 for 3 nights and once again in March 2016, when we got married at the hotel. There is no place in the world quite like Ahau Tulum. When you arrive you are greeted with juice or a cocktail and everyone says "welcome home," whether it's your first time there...

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1Thank agreen19
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! You and your wife are one of the best guests ever!! we are so happy to hear that all your events and wedding were a success and that you and your invites had a great time in Ahau. Yes, we are a family and we miss you! It is always fun to have you around and more when we...

New York City, New York
Reviewed 21 March 2016 via mobile

I went to a wedding at Ahau Tulum and stayed in room #3. The view of the beach from the room was unbelievable. We woke up every morning with coffee and fresh croissants on our porch. The hotel has an awesome community vibe and the food and drinks were delicious. We will definitely be back!

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Helpful?
Thank ljp720
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We are so happy to know that you enjoyed your stay in Ahau. Master CSuite 3 is one of the best rooms in front of the ocean we have and we are glad you stayed there- Thank you for all teh great comments about staff, food and services. Come back soon!! Thank you! Best Regards, Arturo Soto General Manager

New York City, New York
Reviewed 17 March 2016

This is my 2nd visit to Tulum and Ahau Tulum Hotel. I plan to come back every single year and want to be a " guest in residence". This is more than just a beautiful, very hip & chilled hotel. The staff is top notch, cater to your every need and truly make you feel like family. I have travelled...

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Helpful?
1Thank Will P
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Off course you can be our "guest in residence" , we love to have you here as you are part of Ahau family. We always will thank for all the great comments about everything everytime you come and all the staff including me are so happy to be mentioned in your review. Marco is our star and he is...

London, United Kingdom
Reviewed 16 March 2016

We booked a ground floor beach front villa in August 2015 for a week before heading up to Playa Del Carmen for the second part of our holiday (why we left Tulum, I have no idea!)... As soon as you pull up in the taxi (an hour from the airport), the chilled vibe hits you immediately, it's fantastic. Now I'm...

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2Thank Ryan W
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We want to thank you for this amazing review about Ahau, we are so grateful to have guests that really enjoyed their stay and that took the time to write such a nice and detailed review. It is amazing to know also that you enjoyed the food even comparying us with a Michelin awarded restaurant! wow, that´s nice. Thank...

Orangeville, Canada
Reviewed 14 March 2016

Arriving at Ahau felt like arriving 'home' in the sense that it met every one of my needs: Physically, emotionally, and spiritually. This was my first time travelling to Tulum with my friend. We are fairly new travellers so we had some knowledge gaps. No problem here! The staff went above and beyond to make this THE BEST EXPERIENCE of...

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Helpful?
Thank Monarch M
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Hearing from our guests that they had the best experience in their lives makes us feel proud and concious of been every day better and better to offeer exactly that, great experiences. We loved your review as you describe each one of your experiences and this helps future guests to know what to expect. We are ready to receive...

Manitoba, Canada
Reviewed 9 March 2016

I stayed on the ground floor of a Bali hut (Room #19). Great for a solo traveller who wants to be right on the beach. It has a partial view of the sea, a hammock outside and a bed with mosquito netting, a safe with lock, organic toiletries and drinking water. The website said I would be sharing a bathroom,...

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1Thank msd204
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! It is great to know that you enjoyed immensely your Bali hut and yes, we added a private bathroom for each one of them without telling anybody as then, everybody will get the surprise as you did. Thank you for all the great comments about the hotel and staff, please come back soon!!! Thank you! Best Regards, Arturo Soto...

Reviewed 1 March 2016 via mobile

Everything was perfect and all the staff is very nice and dedicate. But one guy was very special (David). Amazing remember during all the trip (2 weeks could be long in a hotel) and I hope that I could come back soon in this paradise which is a very good compromise in Tulum beach.

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1Thank T6065QAanthonyt
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! David is so happy to hear that you dedicated this review to him! this is the best example of a good service been delivered and he feels so proud because this. Thank you for the great comments about our staff and we thank you for staying two weeks with us!! Please come back soon to this paradise called Tulum...

Reviewed 29 February 2016

We arrived late at night and stumbled upon our room in this fantasy land resort. My wife and I were traveling to Tulum for the first time and instantly fell in love with Ahau. We could unfortunately only book two nights at Ahau because there weren't any rooms available for the duration of our trip. Regardless, we managed to come...

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Helpful?
Thank Manish H
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Knowing that you only stayed for one night with us and that you change hotel and came back every day to enjoy the day makes us feel that we did our job right as we managed to make you felt in love with Ahau. this is your home far away from home, therefore, do not have any doubt that...

Reviewed 29 February 2016

There is not much to say other than simply gorgeous! The Ahau is right on the beach, literally stumble out of your cabana into the beautiful ocean. Great outdoor bar/dining area for day drinking. Cabanas and hammocks right on the beach. The Restaurant is great for anytime of day!

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Helpful?
1Thank sam m
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We want to thank you for all the nice and great comments about Ahau you recently published. It is such an amazing pleasure to know that our guests describe us like this and that we were able to create a great experience for you during your vacations. Hopefully we will see you soon here at Ahau in beautiful Tulum....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $77 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ahau Tulum 3.5*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#1 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2 is my favorite”
 of 5 bubbles shannonshiang, 23 Feb 2017 | Read review
“most of the rooms are ocean view”
 of 5 bubbles JC1Montreal, 19 Feb 2017 | Read review
“Lots of different options for rooms from smaller Bali huts to larger beach front villa style rooms with massive decks.”
 of 5 bubbles romaeoj, 15 Feb 2017 | Read review
“You can't go wrong but we stayed in Bali Hut #20 which was near Raw Love. The Ocean Front Master Suite had incredible view.”
  • View from Ocean View Master Suite
 of 5 bubbles CatieJohnson, 14 Feb 2017 | Read review
“Its all about the beach.”
 of 5 bubbles O2668FVadamk, 13 Feb 2017 | Read review
5 of 5