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Ahau Tulum

Travellers' Choice award winner
#10 of 87 Hotels in Tulum
GreenLeadersPlatinum level
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Ahau Tulum
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840 Reviews from our TripAdvisor Community

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There are newer reviews for Ahau Tulum
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Showing 690: English reviews
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 March 2016 via mobile

We did not stay here but we ate lunch and stayed several hours at the beach and I have no problem giving all five stars to this place. The food was excellent and not too overpriced given the location. The drinks were amazing. They take pineapples and coconuts and hollow them out and make faces on the front using other... More 

Helpful?
Thank BostonRunner15
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! It is great to know that you had a good time at our bar and restaurant during your visit to Ahau and we want to thank you for the great comments about the food, drinks and location. We have all kind of water sports available with the bes kite surfer trainer around indeed. Please come back to ahau anytime... More 

Minneapolis, Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2016 via mobile

My boyfriend and I stayed two nights in the master beach suite. It was relaxing, romantic and comfortable. I loved waking up in our canopied, king size bed and having an immediate view of the ocean. The outdoor shower and little foot rinsing boxes were a nice touch and kept the sand in the room to a minimum. I appreciated... More 

Helpful?
Thank A4G11C
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We want to thank you for sharing your great experience t Ahau. We loved to hear that you enjoyed your stay in a Master Suite and to be right in front of the beach. Thank you because aprecciating us to be eco friendly and we work hard to do soin different aspects. It is great to know that the... More 

Chicago, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2016

We just returned from a great vacation at Ahau Tulum. Everything about the hotel was top notch, but as seasoned travelers what stood out most of all was the level of service, it was exceptional. Everyone was genuine, happy and more than willing to help with any request. The service at the beach was fantastic, from Marco (the manager) to... More 

Helpful?
Thank dct33w92
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! To hear that the service you received from our staff was exceptional on your last vacations, motivates us so much as this is the level at least that we want to achieve. All the staff you mentioned in your review is so proud to know that you did so and they will be ready when you come back to... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2016

I was there for new years for a few evenings for dinner and I had a great time with my friends enjoying the delicious food. The service was fantastic. The manager of the restaurant Marco was a gentleman, very hospitable and went out of his way to make sure that we were happy during our visit. Thank you so much... More 

Helpful?
1 Thank jose c
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We want to thank you for the great comments about Ahau and we are very happy to know that you had a great time with your friends enjoying the food and service provided. Marco will be delighted to now that you mentonde here in your review. Please come back soon! Thank you! Best Regards, Arturo Soto General Manager More 

New York City, New York
1 review
Reviewed 21 March 2016

Ahau Tulum was an amazing experience! Stayed there for 5 nights for a wedding and it was a perfect balance of what Tulum has to offer. Yoga, delicious food, beautiful rooms and a laid-back atmosphere coupled with amazing customer service. Can't recommend enough!

Helpful?
Thank jfg0814
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Thank you for all the nice and great comments wrote in your recent review about Ahau, we loved to hear that you had an amazing experience and that you enjoyed the Yoga, food, rooms, our laid back atmosphere and the customer service. Please come back anytime as we will be waiting for you to deliver a much better experience... More 

Chicago, IL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 March 2016

I've stayed at Ahau Tulum twice - once in Jan 2016 for 3 nights and once again in March 2016, when we got married at the hotel. There is no place in the world quite like Ahau Tulum. When you arrive you are greeted with juice or a cocktail and everyone says "welcome home," whether it's your first time there... More 

Helpful?
1 Thank agreen19
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! You and your wife are one of the best guests ever!! we are so happy to hear that all your events and wedding were a success and that you and your invites had a great time in Ahau. Yes, we are a family and we miss you! It is always fun to have you around and more when we... More 

New York City, New York
1 review
Reviewed 21 March 2016 via mobile

I went to a wedding at Ahau Tulum and stayed in room #3. The view of the beach from the room was unbelievable. We woke up every morning with coffee and fresh croissants on our porch. The hotel has an awesome community vibe and the food and drinks were delicious. We will definitely be back!

Helpful?
Thank ljp720
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We are so happy to know that you enjoyed your stay in Ahau. Master CSuite 3 is one of the best rooms in front of the ocean we have and we are glad you stayed there- Thank you for all teh great comments about staff, food and services. Come back soon!! Thank you! Best Regards, Arturo Soto General Manager More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2016

This is my 2nd visit to Tulum and Ahau Tulum Hotel. I plan to come back every single year and want to be a " guest in residence". This is more than just a beautiful, very hip & chilled hotel. The staff is top notch, cater to your every need and truly make you feel like family. I have travelled... More 

Helpful?
1 Thank Will P
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Off course you can be our "guest in residence" , we love to have you here as you are part of Ahau family. We always will thank for all the great comments about everything everytime you come and all the staff including me are so happy to be mentioned in your review. Marco is our star and he is... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 March 2016

We booked a ground floor beach front villa in August 2015 for a week before heading up to Playa Del Carmen for the second part of our holiday (why we left Tulum, I have no idea!)... As soon as you pull up in the taxi (an hour from the airport), the chilled vibe hits you immediately, it's fantastic. Now I'm... More 

Helpful?
2 Thank Ryan W
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! We want to thank you for this amazing review about Ahau, we are so grateful to have guests that really enjoyed their stay and that took the time to write such a nice and detailed review. It is amazing to know also that you enjoyed the food even comparying us with a Michelin awarded restaurant! wow, that´s nice. Thank... More 

Orangeville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2016

Arriving at Ahau felt like arriving 'home' in the sense that it met every one of my needs: Physically, emotionally, and spiritually. This was my first time travelling to Tulum with my friend. We are fairly new travellers so we had some knowledge gaps. No problem here! The staff went above and beyond to make this THE BEST EXPERIENCE of... More 

Helpful?
Thank Monarch M
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello!! Hearing from our guests that they had the best experience in their lives makes us feel proud and concious of been every day better and better to offeer exactly that, great experiences. We loved your review as you describe each one of your experiences and this helps future guests to know what to expect. We are ready to receive... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Caribbean, Seafood, Latin, Spanish, South American, Central American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $147 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ahau Tulum 4*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Family Hotel in Tulum
#9 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
50 questions
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Los Angeles, California

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Questions? Get answers from Ahau Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front, junior suite was directly on the beach and perfect for our needs. ”
 of 5 bubbles Rdmolberger, 23 Nov 2016 | Read review
“We stayed in #18 and LOVED it!”
 of 5 bubbles lessiedb, 17 Nov 2016 | Read review
“If you want more privacy get the higher level rooms beach front you wont regret it”
 of 5 bubbles teresitamaru22, 25 Oct 2016 | Read review
“Master Suite beach front was for sure the way to go ;-) Loved everything about our room! Absolutely beautiful!!! We were surprised to have an outdoor shower ;-) Definitely a plus when you have been playing in the ocean or the sand. Both showers... you may be surprised! They only have cold water ;-) Good for you skin and the glow of your skin!!! ;-) So be ready to laugh and yell at the same time as showering ;-) Loved the aloe gel and the organic insect repellant that was placed in our room. ”
 of 5 bubbles PrudenceDannell, 17 Oct 2016 | Read review
“We prefer the one bedroom suites but i doubt there is a bad room in this place!”
 of 5 bubbles Stewbenash, 5 Oct 2016 | Read review
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