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Ahau Tulum

Travellers' Choice award winner
#12 of 90 Hotels in Tulum
GreenLeadersPlatinum level
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Ahau Tulum
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861 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Boston, Massachusetts
Reviewed 2 May 2016

We visited at the recommendation of friends not sure what we would find. What we found blew us away. This is the most relaxed, layed back, low key, yet luxury feeling hotel I have ever visited. A fit, healthy vibe that is dripping with "cool". The food and drinks were fresh and amazingly prepared in an airy setting that makes...

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Helpful?
Thank rhughes119
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We love to hear that our guests had such a great time during their vacations here in Ahau. We want to thank you for all the nice comments and the beautiful review recently posted by you. Please do not take long to come back and feel again alone on your own private beach paradise. Thank you, Best Regards, Arturo...

Boston, Massachusetts
Reviewed 1 May 2016

What a gorgeous spot! The beach and the ocean were tranquil and incredibly beautiful. Amazing service and the most delicious, fresh food! Arturo is friendly, charismatic and a wonderful host! The rooms that have a wonderful view of the ocean are romantic, breezy and steps from the white sand beach. We can't wait to go back!

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Helpful?
Thank jfinard119
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Thank you very much for taking the time to write such a nice review about Ahau. It is a pleasure to attend guests like you and hopefully in the near future you will be ablle to stay with us and to bring all the family!! Thank you again! Best Regards, Arturo Soto General Manager

Boston, Massachusetts
Reviewed 1 May 2016

There isn't a more "chill" hotel in Tulum.....The vibe is perfectly relaxed, sexy, yoga-fueled, delicious food powered and filled with a beautiful array of people who are there to hang out for the afternoon....Can't wait to get back!!!

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Helpful?
Thank bostonhotelguy
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are so happy to know that you liked Ahau's vibe and tat you experienced a chilled stay with us. We will be waiting for you to hang around once again here in beautiful Tulum and in the perfectly relaxed, sexy, yoga-fueled Ahau. We really appreciate your awesome comments!! Thank you! Best Regards, Arturo Soto General Manager

Toronto, Canada
Reviewed 28 April 2016

I finally got to try this beautiful hotel, which I now understand why it's always almost fully booked. Honestly it was the best hotel I've ever been to - Their staff is very friendly, they greeted us with a drink and, they even knew our name right when we got out of the cab (best hospitality ever!) The huts are...

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Thank HeyPons
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We would like to thank you for recommending us and because you took the time to write such a nice review about the hotel, food, staff and its service. We think this small community is a family, therefore you are part of this Ahau family and we would love to see you back staying with us soon when you...

Wirral
Reviewed 21 April 2016

Just back home after 14 days at Ahau Tulum a magical place. Just imagine a cross between Robison Crusoe and Swiss Family Robinson and you will understand what I mean. All construction in local natural materials with sandy footpaths between the rooms .... located right on the beautiful beach amongst the coconut palms, it's just barefoot bliss. We stayed in...

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Thank wirralblue
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are so grateful because your nice review about Ahau. It is great to hear that you enjoyed your stay at Junior suite 12 and that all the staff fulfilled your expectations. Beatriz, David, Martin, Ricardo, Rafael and José will be so happy to know they were mentioned in this review. 14 days staying with us makes you a...

Melbourne, Australia
Reviewed 18 April 2016

My partner and I stayed at the beautiful hotel for 3 nights. Although there was a mix up with the rooms we booked with the rooms we were allocated the hotel to their credit quickly sorted out the situation upgrading us one night and proving a free meal. The rooms are beautiful and the location of the report is stunning....

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Thank Natalie G
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is so amazing to receive such nice comments about your stay here in Ahau, we are glad that everything suited your needs and that you enjoyed the rooms, service and food. All the staff is happy to know that you mentioned them here and please, come back to stay with us when you decide to vist Tulum again!...

New York City, New York
Reviewed 14 April 2016

We went with or 9 year old and 5 month old and loved it here. Very family friendly and great staff. Clean and spacious rooms/ bungalows. Beautiful property and best of all the Raw Food bar situated in the back, loved the vanilla banana milkshake.

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Thank lindagradin
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We loved to hear that you and your family had a great experience here in Ahau. We are family firendly and you are also part of the Ahau family! Thank you for the great comments about the rooms and the Raw Food Bar, please come back anytime soon as we will be wating for you with open arms!! Thank...

Spring Valley, California
Reviewed 12 April 2016

We were a family of three. We rented two different rooms at the hotel, a Garden View Junior Suite and a Bali Hut. The Junior Suite was very nice, comfortable bed (though it was a little short in length). The air condition only is available after 8 pm, and even then we had to ask them to turn it on....

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Thank jeepers13192016
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We appreciate that you took the time to write a nice review about Ahau. It is great to know that you experienced a Junior suite and a Bali Hut that indeed now has a private bathroom for each room, we did not change the info in the web site as this will be a surprise for guests staying in...

Wheaton, Illinois
Reviewed 11 April 2016

My family and I have been going to Tulum for the past five years. I have been going to Tulum since 1998, and I have never loved it more than I did staying at Ahau. My husband and two daughters stayed in the beachfront room from March 29-April 3. The beach was breathtakingly beautiful, the food and fresh juices were...

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Helpful?
Thank Christine821
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We feel so proud to be mentioned as the best hotel in the area from your behalf and this is really gratifying as our job is to create the best experience for our guests during their vacations and with all your wonderful comments about the service, rooms and hotel we feel that we achieved our goal. This is a...

Guadalajara, Mexico
Reviewed 8 April 2016

Sadly enough did not stay at the hotel; just visited the beach front restaurant. What can I say? The view is magnificent, the service - outstanding, the margaritas – delightful. Glad that there are still almost unspoiled paradises and, cross my heart, next time I will be a guest of this wonderful hotel.

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Thank efimero
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is wonderful to know that you had a great experience in Ahau and that our service and facilities exceeded your expectations, please come back any time and we will be delighted to have you as a guest in the near future! Thank you! Best Regards, Arturo Soto General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $172 - $1,198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ahau Tulum 4*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Family Hotel in Tulum
#11 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
59 questions
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all have great views. You can see the sun rise very morning especially if you are in the tops rooms.”
 of 5 bubbles julipnyc, 6 Jan 2017 | Read review
“try to get a room right on the beach!”
 of 5 bubbles caroliner177, 29 Dec 2016 | Read review
“Stay in either room category "Junior Suite A" or "Master Suite", all of which have direct access to the beach and beautiful ocean views.”
 of 5 bubbles Kellian70, 12 Dec 2016 | Read review
“Any room is in heaven! No need to overthink it...”
 of 5 bubbles mfarell, 10 Dec 2016 | Read review
“Well the beach bungalow, case Zero is amazing”
 of 5 bubbles 878klausm, 3 Dec 2016 | Read review
5 of 5