We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ahau Tulum

1,055 reviews
#7 of 101 Hotels in Tulum
Save
Traveller (903)
Room & Suite (286)
Pool & Beach (149)
Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“bali hut”(54 reviews)
“master suite”(61 reviews)
“raw food”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,055)Write a Review
There are newer reviews for Ahau Tulum
See the most recent reviews
Filter reviews
864 results
Traveller rating
732
85
31
10
6
Traveller type
Time of year
LanguageEnglish
More languages
732
85
31
10
6
Show reviews that mention
All reviewsbali hutmaster suiteraw foodwater towerbeach levelevery morningkite surfingjunior suitesyoga classesyoga spacemagical placecasa jaguarsmoothieoctopuslaid backrestaurant staffday bed
FilterEnglish
Updating list...
11 - 15 of 864 reviews
Reviewed 5 weeks ago

We were there over Christmas and loved it. Excellent service.... had a big problem with our reservation upon checking in and Javier's only thought was how to fix and make it right. Great job. As result we got to stay in a number of different...More

Thank leafsoverhabs
Reviewed 9 January 2018 via mobile

From the moment we stepped into Villa 1 until the day we gave goodbye hugs and kisses to friends and the incredible smiling staff, our stay was PERFECT. The food was incredible—the salmon skewers were my favorite while others got addicted to the fish tacos,...More

1  Thank David S
Reviewed 9 January 2018 via mobile

This hotel has the eco-chic thing down pat. Lots of huts and bungalows and an open air bungalo-like restaurant give this place the feel of being on the beach but closer to nature. That combined with the very good food at the restaurant plus several...More

Thank Vivienne F
Reviewed 8 January 2018

While this hotel does have the "cool factor" and is in a great central location on Tulum beach, I am a little surprised by the 5-star ratings. We stayed here over the Christmas holiday, and while we by no means had any deal breaker negative...More

8  Thank rickstoue
Reviewed 8 January 2018

When one plans for a luxury vacation, certain ingredients are a 'must have'. These are comfort, friendliness, cuisine, atmosphere, service, experiences and location. One hopes for perfect weather and one hopes they're vacationing with people they like. Very rarely do all ingredients come together perfectly....More

Thank VeryFrequentTravel06
Response from Arturo S, Gerente at Ahau TulumResponded 1 week ago

Hola! It is amazing to have guests coming back for their third-fourth time!! This makes us to feel so proud about what we do, and the best reward is to read such great comments from a happy customer that still has the Ahau euphoria and...More

View more reviews
PreviousNext
123456173
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 59 - USD 449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tulum
#1 Best Value Hotel in Tulum
#5 On the Beach Hotel in Tulum
#5 Family Hotel in Tulum
#11 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 59 - USD 449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tulum
#1 Best Value Hotel in Tulum
#5 On the Beach Hotel in Tulum
#5 Family Hotel in Tulum
#11 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (903)
Room & Suite (286)
Pool & Beach (149)
Dining (132)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Nic0le96
2 February 2018|
Answer
Response from Arturo S | Property representative |
Hola! Breakfast is not included, however, if you reserve in one of our Junior Suites or Master Suites (Bali Huts not included) we have the option for you to choose one of following drinks (coffee, tea, coconut water and... More
1
Vote
Google Translation
Margi B
29 January 2018|
Answer
Response from Arturo S | Property representative |
Hello! We have Yoga everyday at 9:00 am and 3:00 pm. Aboiut the candlelight clas we do not offer it anymore, as soon you arrive you will be able to see our activities board for Ahau and our sister hotel Alaya. Hopefully we... More
0
Votes
Google Translation
Zoë M
15 January 2018|
Answer
Response from Arturo S | Property representative |
Hello! In Mexico the age of 18 is the legal age to be an adult, at least it has to be an adult to book and check in if there are more guests under 18, therefore, it will not be a problem. We will be very happy to host you... More
1
Vote
Google Translation
PreviousNext
12345630
Room Tips
"the rooms that directly overlook the sea are excellent"
Read review
"go beach side"
Read review
"Anything on the beachfront but I like the rooms on the second level, more privacy. Give up a little space but..."
Read review
"I stayed 2 nights in a ground level room and 2 nights in a top floor room and loved them both. Both rooms..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing