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Zamas

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#22 of 92 Hotels in Tulum
Certificate of Excellence
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1 room 2 adults 0 children
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Zamas
Zamas
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557 Reviews from our TripAdvisor Community

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Showing 496: English reviews
NYC
Reviewed 8 May 2013

My recent 6-night stay at Zamas was delightful. I was looking for a quiet, peaceful vacation and this hotel provided that with clean, attractive accommodations, and a delightful open-air restaurant right on the beach that was comfortably casual. The managers of the property, including of the restaurant, were very attentive; in fact, I was upgraded to a larger more comfortable...

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Helpful?
Thank dpk608
ZAMASHotel, Manager at Zamas, responded to this review

Thank you for your lovely comments. We’re pleased to hear that our staff was attentive and the ambiance delightful and attractive. Moreover, we’re thrilled to hear that you got exactly the vacation that you wanted. We make every effort to tailor our service for each individual guest. Whether it’s an excursion-heavy itinerary or a laid-back beach trip – we want...

Seattle, WA
Reviewed 8 May 2013

Just spent a little over a week in Cabana 7....beach front. All in all, our stay was fabulous....the plus items included; our beach front Cabana location was literally right-on-the-beach, the food was a solid 7 out of 10 (margaritas a 10!), the live music was amazing and the staff was just wonderful. We enjoyed our stay there quite a bit....

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2Thank suninseattle
ZAMASHotel, Manager at Zamas, responded to this review

We’re very happy to hear that your stay was “fabulous.” We continually strive to provide excellent service, good food on the beach and a fun vibe – and we’re thrilled to hear we hit those marks with you! Regarding reservations, our rates are consistent online and at the hotel. We have promotions from time to time and our receptionists will...

New York City
Reviewed 24 April 2013

Well, my girlfriend and I stayed @ Zamas recently and really enjoyed ourselves. We stayed right on the beach, enjoyed beautiful sunrises, delicious guacamole and fresh shrimp, and some downright tasty tequila. Rates are very reasonable, staff is courteous, helpful, and very friendly. The rooms were very clean, the showers were awesome, and proximity to many Tulum attractions makes Zamas...

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Helpful?
Thank Superzorgon
ZAMASHotel, Manager at Zamas, responded to this review

Thanks for staying with us at ZAMAS and sharing your experience here. We’re thrilled that you enjoyed your room, the beautiful sunrises, and the delicious food and drink!!! Roger says “hola” and we all look forward to your return stay!

Reviewed 22 April 2013

My friends and I were overwhelmed by our stay at Zamas. It was even better than we imagined it would be, and we were all quite excited to begin with. The staff, the location, the variety of wonderful things to do and see made every day lovely. Town, a large grocery store, the ruins, a convenient bodega, and choices for...

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Helpful?
Thank Mollymckee3
ZAMASHotel, Manager at Zamas, responded to this review

Thank you for the lovely comments about ZAMAS – we're thrilled that you loved Tulum and we're so happy that we made your trip that much more special by staying with us. We look forward to your return visit very soon!

Brooklyn, New York
Reviewed 22 April 2013

My friends and I stayed at Zamas from March 23-30. We had the most amazing time in Tulum and a big, big part of that was how incredible our location was at Zamas. The house we stayed in was incredible (truly), conveniently located, comfortable, and was always kept clean. The staff at Zamas was always extremely friendly and helpful. We...

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Helpful?
Thank liziemac
ZAMASHotel, Manager at Zamas, responded to this review

Thank you for your wonderful comments about our staff and the service that they provided during your stay. Customer service is our most important priority; we want our guests to feel that they are well cared for at ZAMAS. Likewise, we strive to provide a connection with the local ambiance and community. We’re delighted that you enjoyed your stay so...

Forest Hills, New York
Reviewed 16 April 2013

My first trip to Tulum was made incredible because of the lovely and professional staff at Zamas. Even before my trip started, they were one of the first hotels that answered my emails/questions and helped to arrange my transport to and from CUN. When I arrived everyone "knew" me already and treated me like an old friend or recurring guest....

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Thank PatriciafromQueens
Reviewed 16 April 2013

We spent 5 days here during the first week of March. Our second trip in four years. We ARE coming back next year with our kids and grandkids! I read a review where someone wrote that the food is ok....... where did they eat? Surely not at Zamas. We eat almost all of our meals there because the food, drinks,...

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Thank ohiorocks304
Los Angeles, California
Reviewed 9 April 2013

While traveling solo in January, I booked a bungalow at Zamas, and ended up staying four nights there. I can't think of a better place to decompress than in one one of those bungalows. It was really tranquil, the food at the restaurant wasn't bad, and a dive company is right across the street, so you can easily arrange a...

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Thank BradBayliner
El Paso, TX
Reviewed 8 April 2013

this is a rustic hotel with nice rooms but with no air conditioning and lots of bugs. It is on the ocean (or across the street but you can still see the ocean depending on the room you get). The resteraunt service is very slow and a little expensive for what you get; so I would skip the restraunt just...

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Thank rogerdavie
Reviewed 8 April 2013

Zamas feels like a magical home away from home that you never want to leave. The staff is amazing, the food is delicious and fresh, and our cabana was so clean and spacious with a great bathroom! Love the authentic Mexican touches, it's so relaxing to hear the sound of the ocean from your clean white sheets...really everything was perfect....

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Helpful?
Thank Goldency

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
ZAMAS is a boutique beach hotel situated on a strip of the Caribbean coast in Tulum. Inviting accommodations reflect a locally-inspired, organic architecture. Thatch roofs, stucco walls in beach-worn hues, and vibrant decor exude tropical warmth. Since it opened in December 1993 ZAMAS, with its hip beachfront style, has enjoyed an eclectic and international clientele of honeymooners, fashion professionals, artists, families, techies, and everyone in between. It is a quintessential hangout, mixing colorful urban roots with laid back local vibes and jungle ambience. The devoted clientele has spread the word and made ZAMAS one of the most popular spots in Tulum today. ... more   less 

Additional Information about Zamas

Address: Carretera Tulum-Boca Paila Km. 5 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $196 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Zamas 4.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Zamas Hotel Tulum
Zamas Tulum
Hotel Style:
#5 Luxury Hotel in Tulum
#12 Family Hotel in Tulum
#17 On the Beach Hotel in Tulum
#29 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Zamas staff and other travellers.
22 questions
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Questions? Get answers from Zamas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a family-do NOT stay here”
TraveliteNY, 23 Apr 2017 | Read review
“Casa Laura was great for larger groups. Pretty secluded which was nice.”
CKGarris, 19 Apr 2017 | Read review
“If I stayed again, we would splurge for the beachside rooms.”
JGandMB, 19 Mar 2017 | Read review
“if you stay on the "jungle" side go for a room upstairs.”
Smackypete, 11 Mar 2017 | Read review
“The deal is there is a main street and the then the beach. It's not going to be silent but your feet hit the sand when you leave the room.”
X4175ZKkareng, 2 Mar 2017 | Read review
5 of 5