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Encantada Tulum

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Encantada Tulum
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353 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Reviewed 2 days ago NEW

Encantada was absolutely fantastic - the perfect setting for a peaceful, relaxing getaway. Beautiful rooms, beautiful grounds, less than 20 steps from your room to the beach, attentive & friendly staff. They thought of everything from a drinking water jug in your room to a spot to rinse your feet just outside your door. You can place food / drink...

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Thank Dani O
Newcastle, Australia
Reviewed 2 days ago NEWvia mobile

Exceptional location on the beach with wonderful attentive service that gave us space to relax and soak up the experience of being secluded with the cooling wind and the temperate surf to play with the senses.

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Thank Don2300
Reviewed 1 week ago

We stayed at Encantada with my husband and 14 year old son for 3 nights; we absolutely loved it. The room was lovely, spacious, light and comfortable. But the best about encantada is the staff; they are the most lovely and helpful. The breakfast is really nice too. We will go back without a doubt.

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Thank Myriam R
Yves N, Propietario at Encantada Tulum, responded to this review

We are glad to read this comment about our comfortable property, helpful staff and nice food. Thank you so much for taking the time to share your experience. It would be a pleasure having you and your family again during your next visit!

Reviewed 1 week ago via mobile

Absolutely love the Encantada. Stayed here twice for four nights each time and each time had been wonderful. The staff are super attentive and the ambience as well as the food are fantastic. It's a wonderful small place for those seeking refuge from a busy world.

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1Thank Charles S
Sven S, Propietario at Encantada Tulum, responded to this review

Thank you for choosing us again as your peaceful refuge in the Caribbean, and for taking the time to write this nice review. We are glad that you enjoyed our food and attentive service. It would be an honor to have you again for a third visit!

Kansas City, Missouri, United States
Reviewed 1 week ago

Back to Encantada! In 2014, my husband and I discovered Encantada and loved it. We knew that we wanted to return and make this a regular destination. This became even more evident when we tried staying a couple other places, and ended up just wishing we were at Encantada! What makes Encantada so special? Well yes, it's the amazing location...

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2Thank Diana L
Yves N, Propietario at Encantada Tulum, responded to this review

Our greatest thanks for so such kind and amazing comments. It was a pleasure to know we succeeded in honoring your trust once again. We know this comprehensive and detail review will help so many travelers seeking a peaceful accommodation and a honest, warm and personal service. We are glad to hear you liked our improvements, but most of all,...

New York City, New York
Reviewed 2 weeks ago

I stayed at Encantada Tulum with friends for my birthday this past weekend and my trip was nothing short of Amazing. The staff was pleasant and incredibly accommodating, the rooms were gorgeous and the beach views were simply breathtaking. This place is literally paradise and I could not have asked for a better way to spend my birthday. Also, the...

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2Thank peguesamanda
Yves N, Propietario at Encantada Tulum, responded to this review

Thank you so much! We are so glad to have contributed in making your birthday Amazing! It is an honor to know the staff, the rooms and our food was of your total satisfaction. It would be a pleasure to have you next time!

Miami Beach, Florida
Reviewed 2 weeks ago

Stayed at Encantada Tulum for a three day getaway. I absolutely loved everything about this hotel. The staff is super friendly, the rooms are spacious and most have AC (which is rare in Tulum). There was only 8 rooms in the hotel so its super cozy, quiet and peaceful. The location couldn't be more perfect, in walking distance from all...

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Thank manitosmarket
Sven S, Propietario at Encantada Tulum, responded to this review

Thank you for choosing us, and for taking the time to write this nice review. It is good to know the friendly service, accommodation and amenities were of your total satisfaction, and that this other extra details place us now as your favorite concept in Tulum. We’ll hope to see you again on your next visit to the Caribbean!

Washington, DC
Reviewed 2 weeks ago

My husband and I went down for a relatively quick four-night stay from D.C. at the end of January. We loved Encantada. As others have mentioned, the rooms are lovely and staff is fantastic. The food is excellent too--we ate most of our meals there especially since they made it so easy. We booked fairly last minute and took the...

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Thank rsm24
Sven S, Propietario at Encantada Tulum, responded to this review

Thank you so for choosing us, and for taking the time to write us about your pleasant stay at Tierra. We are glad you that our service and food were of your of your total satisfaction as well. It is also good to know you enjoyed our driver service, and that this first experience will let you with the confidence...

Concord, Massachusetts
Reviewed 2 weeks ago

My husband and I spent five blissful days at Encantada. In the busy stretch of hotels along the southern end of the beach at Tulum, Encantada is a hidden oasis. The rooms are lovely and private and the beds very comfortable. The food is delicious and the service spectacular without being intrusive in the least. I would go back in...

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Thank Molly P
Yves N, Propietario at Encantada Tulum, responded to this review

Thank you so much for this great review, we really appreciate that you have taken time to share your experience with other travelers. It looks that our concept was bespoken for you! It is good to know we walked the perfect line between helpfulness without being intrusive, and that our relaxed and peaceful ambient and location was of your total...

Reviewed 3 weeks ago

Coming back to Encantada for a second visit was just as good as the first. The same staff greeted at us from our visit two years back. Everyone has a smile on their face and is eager to please. There is no request that isn't met with a gracious response. The rooms are comfortable, generously sized and serene. We left...

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Thank Margot A
Sven S, Propietario at Encantada Tulum, responded to this review

What an honor to read this review, thank you so much for such kind words. It is a pleasure to know you enjoyed the accommodation and, especially our service, as much as in the first time we had the opportunity to have you with us. Javier, María, Ismael, Carlos and Jose are pleased read this, and we all would love...

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum. ... more   less 

Additional Information about Encantada Tulum

Address: Carretera Tulum-Bocapaila KM 8.7 | Zona Hotelera, Tulum 77780, Mexico (Formerly Encantada Beachfront Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $461 - $696 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Tulum
#1 On the Beach Hotel in Tulum
#1 Spa Hotel in Tulum
#18 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Encantada Tulum staff and other travellers.
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Questions? Get answers from Encantada Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a second floor room :)”
 of 5 bubbles 146danio, 17 Feb 2017 | Read review
“The ocean front rooms are amazing!”
  • Watching the sunrise from Mar!
 of 5 bubbles DianaL331, 6 Feb 2017 | Read review
“Garden Rooms have A/C”
 of 5 bubbles peguesamanda, 5 Feb 2017 | Read review
“Upper rooms and beach front rooms are of course better. Garden rooms on lower floor can be a little disturbed by people passing by.”
 of 5 bubbles Around_the_world55, 25 Jan 2017 | Read review
“Best rooms are oceanfront, just steps from the beach.”
 of 5 bubbles awalk21, 25 Jan 2017 | Read review
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