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Las Palmas Maya

Official SiteUSD 83*
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#8 of 95 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Las Palmas Maya
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345 Reviews from our TripAdvisor Community

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Showing 327: English reviews
New York City, New York
Reviewed 7 June 2016

Three friends and I traveled to Tulum for a week in April and had a wonderful stay at Las Palmas Maya. Location: The hotel is located on the main stretch in Tulum - perfect location about 200 ft. from the beach. Though Las Palmas is not on the beach, it's a dirt-road across the street. Tom, the owner, has a...

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Helpful?
1Thank theaaguiar
Tom H, Manager at Las Palmas Maya, responded to this review

Hi Thea, Thanks for the lovely review - I"m glad you and your friends had a pleasant trip. It's always nice to see guests enjoying our communal kitchen as it is such a wonderful amenity to have, especially in a place that is getting *very* expensive! Come back and see us soon!

Tarpon Springs, Florida
Reviewed 31 May 2016

This is my 5th trip to LPM. It has seen massive renovations since inception and is more incredible every time i return. Accomodations: Our room was very clean, every day. There is a safe for valuables to be secure although the housekeeping never touched any of the various valuables i left unattended. Hot water, comfy beds and clean sheets. No...

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Helpful?
2Thank flaallday
Tom H, Manager at Las Palmas Maya, responded to this review

Hey Dustin, We're gonna have to name a room after you pretty soon! Your wonderful review sums up the LPM and Tulum experience very well. We are thrilled you enjoyed your visit this year and hope you can make it back before 2017 rolls around.

Tarpon Springs, Florida
Reviewed 31 May 2016 via mobile

What a find, this is my first time to Las palmas and my fiancé has been back numerous occasions within the past four years. I cannot fault anything, Tom in which was very enthusiastic and entertaining. He shared his knowledge of the area with a full agenda of activities (where Dustin asked me to marry him) most certainly a relaxed...

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Helpful?
1Thank mariahsch
Tom H, Manager at Las Palmas Maya, responded to this review

Hey Mariah! What a special trip ya'll had - I'm glad your trip and am so happy to hear of your engagement. Now may be a good time to mention all return guests receive a 10% discount so keep us in mind for wedding destinations!

Reviewed 26 May 2016

Well, I stayed at Palmas Maya not too long ago, and I must say it was a very pleasant surprise. Considering Tulum is not a cheap destination, Palmas Maya offers a reasonable rate with excellent facilities and service. It is not a beach front, but the beach is a minute walk away for a tenth of the price of other...

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Helpful?
1Thank Giulio C
Tom H, Manager at Las Palmas Maya, responded to this review

Hey Giulio, Great to hear from you man. Glad you enjoyed your stay and hope things are going well back home for you. We appreciate your kind words - Ana did a great job when she was with us.

Reviewed 20 May 2016

Stayed at Las Palmas for 3 nights and cannot recommend this place enough. Believe all the reviews... Tom is an excellent host and makes the stay an absolute breeze. Beautiful area with amazing beaches, fantastic restaurants, and many ruins/ceynotes nearby. Beach access is easy and convenient as described. The only hard part is leaving. And... Tom is the man. Cheers!

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Helpful?
1Thank Robert M
Tom H, Manager at Las Palmas Maya, responded to this review

Hey Shamus! Thanks for your kind review - it was great meeting ya'll and hope to see you again. The beach is here year-round, come on back!

Reviewed 12 May 2016

Stayed at Las Palmas for 4 nights and had a great time. Tom was an incredibly helpful and hospitable host! I originally planned to travel alone, but a friend decided to join me 3 days before my scheduled arrival. Tom was easily reachable by phone and helped me upgrade to a bigger room right away. He also pointed us toward...

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Helpful?
2Thank caitycarroll
Tom H, Manager at Las Palmas Maya, responded to this review

Thank you so much for taking the time to share your thoughts with the world. I'm thrilled you enjoyed your stay so much - between the food, bicycle trip (the sun does do a great job here in the Caribbean!), beach and spa - I hope your batteries are fully charged from your vacation. Come back and visit us soon....

Reviewed 2 May 2016 via mobile

My husband and I spent 6 nights at Las Palmas during our honeymoon. The host Tom is incredible! He was extremely welcoming and helpful. Every recommendation he provided was gold. He helped us arrange a private tour of Coba and some cenotes for a quarter of the price we would have paid to go with a tour group. His restaurant...

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Helpful?
1Thank Sarah D
Tom H, Manager at Las Palmas Maya, responded to this review

Hey there Mrs. Sarah! Thank you so much for sharing your experience with the world - you two accomplished so much during your stay, yet still managed to enjoy lots of beach time. I'm glad you found my advice helpful - that is how I like to vacay - adventure time and down time, all in perfect balance. Congratulations again...

Reviewed 2 May 2016

When my wife and I stayed there, Tom had business to attend too. However, Tom left us in the very capable hands of Mindy. She was a wealth of information and it seemed like there wasn't a thing she knew. She told us about all of these amazing restaurants to check out on the beach and then gave a list...

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Helpful?
1Thank Nick M
Tom H, Manager at Las Palmas Maya, responded to this review

Hi Nicholas! Thank you for taking the time to share a review with the world. While I regret not being here at the start of your trip, I'm thrilled you found Mindy to be massively helpful - we went through 1.5 months of training in my anticipated absence to ensure the Guest Experience remained perfect. I'm glad you enjoyed your...

New York City, New York
Reviewed 2 May 2016

This was our second time visiting Tulum but our first time staying at Las Palmas Maya and it didn't disappoint! Tom was an excellent host and incredibly knowledgeable about the area. Every time we asked for a recommendation, he overshot our expectations. From breakfast overlooking the beach at Alma, morning yoga at Sanara, to the baja-style fish tacos at Matteo's,...

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Helpful?
1Thank lucy_m3002016
Tom H, Manager at Las Palmas Maya, responded to this review

Heya Lucy! I'm glad you gave us a shot this week and we are so pleased we exceeded expectations. MmmMMMMmmmMMMM fish tacos, its been a tough 5 years of research to make sure you don't get hungry down here, haha! We appreciate your kind words and look forward to your return - remember our 10% loyalty discount!

Edmonton, Canada
Reviewed 30 April 2016

This place was amazing. Everything in the other reviews is true. Tom and his staff take care of you from start to finish. Stayed in the Treetop Suite April 20-28th. Highly recommend. I would go back in a second. Blair Edmonton, AB

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Helpful?
1Thank blairbenson

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. Some of the other amenities offered are private bathrooms with pressurized hot water, free wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly! ... more   less 

Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $79 - $300 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Tulum
#5 Green Hotel in Tulum
#6 On the Beach Hotel in Tulum
#7 Family Hotel in Tulum
#12 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Las Palmas Maya staff and other travellers.
10 questions
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London, England, United Kingdom
over a year ago

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Questions? Get answers from Las Palmas Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They don't have AC which we didn't mind at all. There was a ceiling fan and the temp at night was perfect!”
alim129, 17 Mar 2017 | Read review
“Treetop Suite or other rooms upstairs have more natural breeze”
pamr33, 17 Jan 2017 | Read review
“I have stayed in three rooms now.... love the treetop room”
lpritchett2017, 10 Jan 2017 | Read review
“Love the Gecko room.”
Fionairene, 10 Jan 2017 | Read review
“The rooms on the south side may be a little quieter”
wendyhp2016, 28 Nov 2016 | Read review
5 of 5
Official Site
USD 83* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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