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Mama's Home

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381 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Reviewed yesterday NEW

This hostel has won HostelWorld's Best Hostel in Mexico & Best Hostel in North America. I would be inclined to agree with both. The atmosphere that Jose creates for the hostel is perfect. We met so many friends here because it is such a communal place. With that said Jose ensures that noise cuts off at night so you can...

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Helpful?
Thank Matt_B_Islington
Minneapolis, Minnesota
Reviewed 5 days ago NEWvia mobile

This was the best hostel experience I have ever had. The location is convenient to the main road and ADO station and a short bike ride to the beach. The beds were comfy, the dorms clean, there's free delicious breakfast, and Activities every night. Jose, Dan and Arsene are amazing people/hosts and it made all the difference! If you want...

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1Thank Angelia S
Maastricht, The Netherlands
Reviewed 2 weeks ago

The place looks amazing and has a really nice, easy going vibe but is great for social travellers nonetheless due to the cool patio area where everybody hangs out at evenings. Pros include great staff, cooperation with a great (small) diving company named Easy Chango and awesome breakfast (if you like french toast draped in chocolate sauce and some fruit,...

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1Thank Bas W
Reviewed 2 weeks ago via mobile

Stayed for a week with my girlfriend in a private room. Facilities are all up to scratch, good kitchen, wifi, common areas. Bathrooms are a little dated but clean enough and have consistent hot water. Hostel policy is also conscious of guests comfort when sleeping with a clear 11pm noise cut off. The staff, atmosphere & world famous breakfasts are...

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1Thank pimbolyn
London, United Kingdom
Reviewed 3 weeks ago via mobile

Best breakfast in the whole of Mexico (and I've had 5 weeks worth of breakfasts)! Exceptional service, friendly people, helpful local tips & recommendations and wonderful ambience. There's a daily group activity you can participate in (if you want to) which helps break the ice and meet others (handy if you're a solo traveller craving company). Activities range from cocktail...

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1Thank Sajni S
London, United Kingdom
Reviewed 3 weeks ago

One of the best hostels I stayed in over 11 weeks of travelling in Central America. The staff are the friendliest I have experienced, they were so welcoming and helpful. The hostel puts on nightly activities with cheap drinks and food and the staff are great at getting everyone involved (not cliquey at all, unlike lots of other hostels) We...

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1Thank Linny1993
London, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed in the private en suite room - very spacious clean and quiet. Hostel had an awesome vibe, people from all over the world and of all ages. Weekly schedule of activities you could choose to participate in. Really friendly and helpful staff especially Jose. We had a great stay!!

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Thank backtoback
Reviewed 4 weeks ago via mobile

We enquired at Mamas to see if we could get a private for 2 nights however they were fully booked. So instead we booked a dorm bed for the following 2 nights. When we arrived the next day we were upgraded free of charge to a private room for the 1st night of our stay by Jose. We were quite...

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1Thank Jess745
Beersheba, Israel
Reviewed 5 weeks ago

Great place!! Close to the center and easy to get to the local transportation. Great staff and atmosphere Clean and very organized. Great breakfast. Stayed for 3 nights. Enjoyed it alot and will stay there again.

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Thank Meni H
London, United Kingdom
Reviewed 28 October 2016 via mobile

We stayed for 3 nights in mid October. Staff were very welcoming and great knowledge of local area/ bike hires/ places to eat and drink. Stayed in a 6 bed dorm at the back of property- very basic but individual lockers. The room has aircon, but for our first night this did work and was dripping onto the bed directly...

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Thank ok19
JoseatMamas, Propietario at Mama's Home, responded to this review

Hi there, First of all thanks so much for your feed-back, we take reviews really seriously. My sincere apologies for what happened. We had some problems with an AC because the rain and unfortunately we couldnt fix the lick throw the air-con. We tried to do our best but till the weather got better we couldnt do it. Its all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff

Additional Information about Mama's Home

Address: Calle Orion sur Entre Venus y Sol Oriente 316, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $27 - $71 (Based on Average Rates for a Standard Room)
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from Mama's Home staff and other travellers.
6 questions
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Questions? Get answers from Mama's Home staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in the smaller dorms.”
 of 5 bubbles BasW130, 16 Nov 2016 | Read review
“I'd recommend the 6 bed dorms, better air con and locked in than the big dorms. Privates look amazing for couples too!”
 of 5 bubbles 380josho, 17 Oct 2016 | Read review
“Book ahead for air con rooms if you can't handle mexican summer heat”
 of 5 bubbles rachelp924, 16 Jun 2016 | Read review
“Room with ac”
 of 5 bubbles 186nadjag, 31 May 2016 | Read review
“higher floors have less noise and less people outside your room”
 of 5 bubbles vicki60Kathmandu, 11 Feb 2016 | Read review
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