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Maison Tulum

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412 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Flagstaff, Arizona
2 reviews
Reviewed 2 days ago NEW via mobile

My husband and I had a great stay at Maison Tulum. The hotel is affordable, tastefully eclectic, clean and comfortable. The food at the bakery--especially breakfast--is delicious and convenient. At night, Guillermo and the staff prepare fresh bread and croissants for morning service and it smells absolutely wonderful. They are incredibly friendly and created a warm and laid-back atmosphere. It's... More 

Helpful?
Thank Anna Jo B
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016

Would highly recommend Maison Tulum for anyone staying in Tulum town. We were welcomed with a cold drink and cold towels - perfect considering the heat! The room was very large and clean, with air con. The whole hotel was very charming and the owners were very helpful with local directions and recommendations.

Helpful?
Thank Matthew C
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for the comment, We are happy to know that you fine the service and the hotel charming and that you enjoy your stay. We hope to see you again. More 

Eustis, Florida
Level Contributor
3 reviews
Reviewed 5 October 2016

Went there to buy property. Never been to Tulum before. Was very interesting. This appears to be an up and coming tourist destination. The beach is close and there are things to do close by. I will be back.....

Review collected in partnership with this hotel

Helpful?
Thank ajd237
MCastellanos, Gerente at Maison Tulum, responded to this review

Thank you for your opinion, we hope to see you again. More 

Austin, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016

The pro's are that it had working air conditioning, a decent bed, was close to the main strip, and had a cafe in house with good food. The main pick-up for the Colectivo is 2 blocks away om the main street There is good and drinks food near-by at Rincon Poblano ( go to the main street and 2 blocks... More 

Helpful?
Thank Marissa E
MCastellanos, Gerente de reservaciones at Maison Tulum, responded to this review

Hello, thank for let us know your opinion about the service and the hotel, We are going to see all the details that you are mencion to do our best to get better. More 

Kingscliff, Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 September 2016

I have stayed in Tulum many times but this was my first stay at Maison Tulum. It is a delightful hotel, well located near the main street. The staff are extremely welcoming and the room was very spacious, tastefully decorated and great value for money. I would certainly recommend this hotel and definitely stay here again

Helpful?
Thank Sizzlingwillis
MCastellanos, Gerencia de reservaciones at Maison Tulum, responded to this review

Thank you for your comment, We feel glad to know that you spent a good time here at the hotel, we hope to see you again in the future More 

Ocean, New Jersey
1 review
Reviewed 19 September 2016

The hotel is just a minute walk to the main Ave that runs through Tulum and a couple minutes to the ADO bus station and Collectivo bus stops where you can find more adventures then you will ever have time for. The owner and other gentleman who ran the front desk were very knowledgeable, super friendly and spoke good English,... More 

Helpful?
Thank pmhaag
MCastellanos, Gerente at Maison Tulum, responded to this review

Thank you for you comment, We are happy to know that you fine the hotel and the service nice, hope to see you in a future More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2016

This place is the absolute cutest and well decorated place I've stayed in Mexico. Jonathan greeted us immediately with a refreshing beverage and a map... he was very helpful in making our stay in Tulum perfect. The room was so very nice and comfortable. The cafe downstairs has delicious food. Although the food isn't included in the price, it is... More 

Helpful?
1 Thank Keisha L
MCastellanos, Gerente de reservaciones at Maison Tulum, responded to this review

Thank you for your opinion, we feel very glad to know that you fine the hotel beutiful and confortable and good situated, We hope to see you again. More 

Bronx, New York
1 review
Reviewed 27 August 2016

Maison Tulum is a wonderful hotel in the heart of Tulum. We loved our stay and will be returning to the hotel in the future. It is beautifully decorated and the staff (especially Mr. William and Jonathan) always make you feel right at home! Also has a delicious bakery with great breakfast options!

Review collected in partnership with this hotel

Helpful?
Thank mcastignoli89
MCastellanos, Gerente de reservaciones at Maison Tulum, responded to this review

Thank you for your comment, is good to know that you feel like home, We hope to see you again in a very close future. More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

I was staying at the beach zone, and wanted to find a place closer to the bus station for my final night in Tulum, so rode a bike into Tulum centre and found Maison Tulum. I was very patient as the nice receptionist spent a long time trying to find if there would be a room available for the next... More 

Helpful?
1 Thank heyluka
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2016

We were staying at a hotel with a direct beachfront room when Earl was due to hit later that evening. The wind was absolutely howling and a 4-6 foot storm surge was predicted. needless to say, it was a tad scary, so we decided that a smarter course of action would be to stay in town for the night until... More 

Helpful?
Thank KMB70
MCastellanos, Gerente de reservaciones at Maison Tulum, responded to this review

Thank you for your comment, We are happy to know that you fine the services at the hotel good and you enjoy our restaurant. Hope to see you again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Welcome to Our Little Corner of Paradise.Tucked away in a tranquil garden setting, our intimate hotel is conveniently located just two blocks from downtown. The smell of our freshly baked bread and other delicious pastry wafts through the air each morning. Enjoy the ambience and our food, our charming restaurant offers breakfast and dinner with traditional Mexican and Caribbean fare.Excellent service and amenities at the price of a budget hotel make Maison Tulum one of the best deals in the Riviera Maya.· Continental breakfast included with your stay. *· Complimentary Wi-Fi and a computer located in the reception area where you can check email or gather information on activities in Tulum.· A beautiful rooftop terrace where you can relax or read a book surrounded by plants and flowers from the region. ... more   less 

Additional Information about Maison Tulum

Address: Calle Alfa Norte esquina con Calle Sagitario | poniente S/N, Colonia Centro, Tulum, Mexico, Tulum, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $72 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maison Tulum 3*
Number of rooms: 8
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Also Known As:
Maison Tulum Hotel Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Maison Tulum staff and other travellers.
5 questions
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Henderson, Nevada
Henderson, Nevada
Saint Louis Park, Minnesota

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Questions? Get answers from Maison Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the penthouse suite - would stay in again!”
 of 5 bubbles matthewcT3286QV, 24 Oct 2016 | Read review
“The A/C is so cool and refreshing after spending all day outside! ”
 of 5 bubbles 579tarak, 9 Jul 2016 | Read review
“Take the collective bus to tulum beach is 10 pes playa del Carmen is 40 pes + 35 more to Cancun 140 pes Chetumal mexico and Guatemala border”
 of 5 bubbles brodeurvero, 19 Jun 2016 | Read review
“get new pillows!”
 of 5 bubbles sammyphillips19, 19 May 2016 | Read review
“Main floor room very quiet, no stairs so good for stroller. Great patio, backs on to street but has wooden fence and plants to conceal”
 of 5 bubbles leandrac930, 2 May 2016 | Read review
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