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El Pez Colibri Boutique Hotel

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#6 of 87 Hotels in Tulum
Certificate of Excellence
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El Pez Colibri Boutique Hotel
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789 Reviews from our TripAdvisor Community

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Showing 700: English reviews
Atlanta, GA
Level Contributor
277 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 5 days ago NEW via mobile

First the best reason to stay at this hotel is the staff - Lina, Jesus, Alberto, Juan Carlos, Marx, Edwin, and housekeeping. From arranging a day trip to Chichen Itza, airport transfers, great restaurant suggestions, stellar service at the hotel restaurant, coffee/tea service, continental breakfast, making the room spotless every day, genuinely pleasant was my experience at El Pez and... More 

Helpful?
Thank cstocker
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Everything about this place was exceptional including the service, food, room views, etc. I can't say enough good things about our experience and the hotel's attention to detail! My wife and I will definitely go back and stay in the luxury cabana.

Helpful?
Thank PHI391
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear PHI391, Thank you for your short and sweet review. We are happy that you found our service, food and view exceptional. We look forward to your next visit so we can pamper you once more! Best regards, Julia, Ara and the Pez family More 

Annapolis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My husband and I visited Tulum in November 2016 and had the pleasure of staying at El Pez. We loved everything about the hotel, staff, and property. Upon arrival, we were escorted to a waterfront seating area to enjoy the gorgeous views and have our first cocktail on the house. The check-in paperwork was brought to us and it was... More 

Helpful?
Thank Ann K
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear Ann K, Thank you for taking the time to write a review about your experience with us. It was such an honor to have you and your family with us, you are all lovely easy going people and we enjoyed making your vacation special with each recommendation and reservation we made for you. We are glad that you got... More 

Tampa, Florida
1 review
Reviewed 1 week ago

El Pez was absolutely the perfect home to explore Tulum. The setting is beyond picturesque and peaceful, yet situated in a great location to visit all the local attractions. I can not say enough great things about Lina, the concierge, who made our trip extra special. She arranged a sunrise breakfast with campaign for my husband and kept it a... More 

Helpful?
Thank rainatrevenna
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear rainatrevenna, Thank you for your great review. We are ecstatic to read that your words of joy about your stay at El Pez. We love what we do and we do our best to make our guests feel part of the Pez family by the time they leave. Thank you for allowing us to be part of your husband's... More 

Level Contributor
3 reviews
Reviewed 1 week ago

The staff at this hotel are there to do their best possible job, and it shows from the morning servers to handymen. El Pez is located about 15/18 mins from the ruins and not far at all to the other small restaurants further down the highway. While many note that beach itself isn't swimmable (which actually means more privacy), it's... More 

Helpful?
Thank Steven N
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear Steven N, Thank you for your lovely and detailed review. We are thrilled to read that you had a fantastic time staying at El Pez, that the staff was superb and that we were able to resolve those inconveniences promptly and with a smile. Lina appreciates her special mention and she as well as the entire team at El... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My husband and I arrived to El Pez after staying at their sister property, La Zebra, the nights before. This hotel is located in a beautiful cove, with breathtaking views in each direction. The beach is not swimmable, which was a bit of a disappointment, however, if you walk 5 minutes down the beach you can swim on the other... More 

Helpful?
Thank 212caitlin
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear 212caitlin, Thank you for your review. We are glad that you loved our beautiful Turtle Cove with its breathtaking views. It is great to read that you enjoyed of the complimentary breakfast, the early morning coffee and that the concierge were helpful in making your vacation memorable. Thank you for recommending the Colibri Boutique Hotels to your friends, family... More 

edinburgh
Level Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago via mobile

Yes, it's got the most amazing view and wonderful waters. Firstly check in wasn't that smooth- insisting on payment is a bit push, most hotel accept payment at departure. Positives: Friendly staff and a warm welcome with a welcome cocktail. Rooms and bathrooms are spacious and look good and there is fridge Great view, Nice main hotel area, Well kept... More 

Helpful?
Thank nolanar
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear Nolanar, We appreciate you taking the time to share your experience with your fellow travelers. We have to agree that we have the most amazing view and wonderful waters! We were sorry to hear that you felt our policy of charging upon arrival was pushy, that is not our intention at all, that is just a normal policy in... More 

Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

El Pez was a beautiful immersion into the nature. The food has been amazing and rich or fresh ingredients. Personnel was very kind and proactive. The view and the beach are fantastic. Dozens species of birds to watch!

Helpful?
Thank Mario P
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear Mario P, Thank you for sharing your experience with your fellow travelers. It has been a pleasure hosting you at El Pez. We are glad that you loved the natural setting of our mesmerizing Turtle Cove and that you enjoyed our rich and fresh food. We look forward to your next visit! Best regards, Julia, Ara and the Pez... More 

Seattle
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We stayed in Beach House 3, a very nice room on the second floor detached from the main hotel structure. The room was very nicely appointed and immaculately clean, but there were a few odd features: the interior ceilings are unfinished plywood - some finishing would make a big difference. The closet space is large and appreciated, but the closet... More 

Helpful?
Thank chimpchamp
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear chimpchamp, Thank you for your review. We are delighted to read that you had a great stay with us at El Pez. We thank you for your feedback as it helps us improve and create better experiences for our guests. We are so happy that you found our staff to be genuine, warm and caring, we truly enjoy creating... More 

Southampton
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

Positives - the bar and restaurant area is lovely and cool. Lots of places to chill out and enjoy a drink. - lovely rocky views - not a huge beach but it is a small hotel so it doesn't need miles of beach. - room stunning with a lovely outside deck ( we had room 10 a cabana). - reasonably... More 

Helpful?
Thank Kermitcat1
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this review

Dear Kermitcat1, Thank you for your review. We are happy that you had a lovely time staying with us, enjoying of the beautiful view, the pelicans, the included breakfast, the morning coffee, the evening tea, the infused water station,the turn down service, the amazing staff and all the other little details that make El Pez a wonderful place to stay.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 

Additional Information about El Pez Colibri Boutique Hotel

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $403 - $809 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Pez Colibri Boutique Hotel 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum
Hotel Style:
#1 Family Hotel in Tulum
#3 Luxury Hotel in Tulum
#5 On the Beach Hotel in Tulum
#6 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from El Pez Colibri Boutique Hotel staff and other travellers.
28 questions
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Bristol, England

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Questions? Get answers from El Pez Colibri Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend an upper level beach house room.”
 of 5 bubbles AnnK416, 27 Nov 2016 | Read review
“We researched and chose room 12. Well worth it for beautiful views.”
  • View from #12
 of 5 bubbles rainatrevenna, 24 Nov 2016 | Read review
“Rooms on the beach side offer slightly more privacy.”
 of 5 bubbles stevenn474, 23 Nov 2016 | Read review
“Avoid rooms above the kitchen”
 of 5 bubbles Cmoran72, 19 Oct 2016 | Read review
“Beach House 1 was nicest but not the most secluded. Units on the south end seem more secluded.”
 of 5 bubbles lorettao521, 17 Oct 2016 | Read review
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