We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Koox Downtown Family Boutique Hotel

Save
Share
Traveller (137)
Room & Suite (68)
Pool & Beach (21)
Overview
  • Excellent69%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“rooftop pool”(8 reviews)
“sitting area”(3 reviews)
“great hotel”(4 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Breakfast included
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 67.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6eae7fee061340c2ad2292d61d92e0d7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":9783574,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[77181624],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":67,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6eae7fee061340c2ad2292d61d92e0d7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":96,"lowestMetaPrice":67,"additionalPartner":false,"highestMetaPriceDisplay":96,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":96,"lowestMetaPrice":67,"highestMetaPriceDisplay":96,"hotelName":"Koox Downtown Family Boutique Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZlYWU3ZmVlMDYxMzQwYzJhZDIyOTJkNjFkOTJlMGQ3IiwiQUlLIjoiYTMzMmJiYzFlYTljNGI0MGJlZjc2ODkwYmU5NTFhZjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "USD 67", "hasDates": true, "hacComplete": true, "contentIdMappings": {"77181624":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (137)
Filter reviews
42 results
Traveller rating
25
13
2
1
1
Traveller type
Time of year
LanguageEnglish
More languages
25
13
2
1
1
Show reviews that mention
All reviewsrooftop poolsitting areagreat hotelsmall pooltwin bedsfamily suiteclean hotelnoisy at nightperfect locationwater pressurestay there againfifth avenuemini fridgenoisewifikarlaoxxo
FilterEnglish
Updating list...
1 - 5 of 42 reviews
Reviewed 3 weeks ago via mobile

Hi travellers I have stayed on or close to 5th Avenue during my last 9 trips to Playa Del Carmen This hotel caught my eye as it was only built less than two years ago. I am a person who travels alone and love being...More

Thank Dean N
Reviewed 12 July 2018 via mobile

Beng 3 travelers, we prepaid through Expedia for the 2 bedroom, 3 bed family suite months in advance. Upon checking in, the hotel informed us that our room was taken and they’d be giving us a smaller room with just one bed even though we...More

Thank Robert S
Reviewed 9 June 2018

This is a modern place that is big enough and modern furniture. Its location its in the heart of main 5th avenue activity. I really liked this place you have nice modern place and great location. Great value.More

Thank LolixLo
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 11 June 2018

Dear LolixLo I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and our...More

Reviewed 22 April 2018

i was there for 9 days. it was really fantastic. it's a very clean small hotel, with a small pool on the top. the location is really quiet and still you are 2 mins from the 5th avenue.the attention from Karla was really warm and...More

1  Thank Jennifer I
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 23 April 2018

Dear Jennifer I I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and...More

Reviewed 24 February 2018 via mobile

We really enjoyed staying in this hotel and would recommend to others. Pros: awesome rooftop pool overlooking downtown playa, large smart tv in room, great location (just blocks from the beach), and the 24-hr front desk staff were so helpful. Cons: very noisy at night...More

Thank abcde864
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 26 February 2018

Hi abcde864 I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and our...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Details
Price range
USD 55 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 55 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (137)
Room & Suite (68)
Pool & Beach (21)
Family and Play Areas (12)
Questions & Answers
Ask a question
Sacha B
19 January 2018|
AnswerShow all 2 answers
Response from Koox_Group | Property representative |
Yes, we have a different rooms!
0
Votes
Google Translation
thomas v
5 February 2016|
Answer
Response from Randy D |
do you provide parking
0
Votes
Room Tips
"Good Spaces"
LolixLo
2 million years ago
Read review
"If you want a window facing the street asks not to be placed in any of the rooms #2 in any of the floors."
Avztrakt
2 million years ago
Read review
"The fourth floor is nice"
psyvertson
2 million years ago
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing