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31/07/2017 01/08/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    31/07/2017 01/08/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          USD 258*
          View Deal
          Traveller (9591)
          Pool & Beach (2090)
          Room & Suite (1614)
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          Overview
          • Excellent46%
          • Very good31%
          • Average13%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “fondue” (508 reviews)
          “sports bar” (768 reviews)
          “sunset side” (372 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          The Royal Playa del Carmen
          15,751 reviews
          #12 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,411 reviews
          #25 of 209 hotels in Playa del Carmen
           
          El Taj Oceanfront & Beachside Condos Hotel
          1,341 reviews
          #35 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,657 reviews
          #28 of 209 hotels in Playa del Carmen
           
          Write a Review
          Reviews (8,709)
          Traveller rating
          Traveller type
          Time of year
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          There are newer reviews for Grand Sunset Princess All Suites Resort See the most recent reviews

          3,861 - 3,865 of 7,192 reviews

          Reviewed 29 May 2013

          This place is huge. The check in and check out is very long even with the separate line for the platinum yukatan package. A lot of people complaining and the workers are aware of the problem. They just tell you to fill out the suggestion...More

          2  Thank ajoey
          Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 31 May 2013

          Dear Guest, First of all thank you for taking your time to share your experience at Grand Sunset Princess. We would like to apologize for the inconveniences that you have experimented in your stay with us. We really appreciate your comment and observations and it...More

          Reviewed 29 May 2013

          This was our 5th trip to an all-inclusive to the Riviera Maya with Apple Vacations, which I can highly recommend for booking trips to Mexico! Check-in was a breeze but just because we arrived at a good time of day. We stayed for one week...More

          6  Thank TicketandGo
          Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 31 May 2013

          Dear Guest, First of all thank you for choose our resort! We feel privileged to have had the opportunity to serve you. it is good to know that you enjoyed your stay and do not have anything negative to say about our resort. On the...More

          Reviewed 29 May 2013

          We booked this in January - went in March. Finally getting around to a review. I read all the other reviews and frankly was a bit worried. NOTHING to be worried about. In my opinion, great staff, GREAT food, top-notch entertainment. My only complaint was...More

          Thank Wubba44
          Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 15 June 2013

          Dear Guest, Thank you for taking the time to review our hotel. We really value the opinions of our customers. All your words help us to do our best every day. I am glad that our hotel, services and the attention from our staff, met...More

          Reviewed 29 May 2013

          This was mine and my boyfriend’s first time ever visiting Mexico. I did my research on all the resorts in the area we wanted to stay and at the price we wanted to pay. This hotel met the criteria and majority of the reviews didn’t...More

          3  Thank MarleeMay
          Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 31 May 2013

          Dear Guest, First of all thank you for choose our resort for your first trip to know Mexico! We feel privileged to have had the opportunity to serve you. It is our constant goal to keep impressing you on every visit and make it even...More

          Reviewed 28 May 2013

          We travel with our very dear friends each year. This vacation was a very special one to both couples. We were both celebrating our 40th years of marriage and we wanted a resort that would give us the best 2 week vacation we could have....More

          2  Thank bags216
          Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 31 May 2013

          Dear Guest, On a behalf of the staff and management here at Grand Sunset Princess we would like to thank you for your nice words. We are delighted to hear that you have enjoyed your experience here. I have been noticed that you mention that...More

          The Royal Playa del Carmen
          15,751 reviews
          #12 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,411 reviews
          #25 of 209 hotels in Playa del Carmen
           
          El Taj Oceanfront & Beachside Condos Hotel
          1,341 reviews
          #35 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,657 reviews
          #28 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Free Parking
          • Spa
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • USD 177 - USD 486 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #29 Green Hotel in Playa del Carmen
          • #41 Top resorts Hotel in Playa del Carmen
          • #46 Luxury Hotel in Playa del Carmen
          • #54 On the Beach Hotel in Playa del Carmen
          • #58 Romantic Hotel in Playa del Carmen
          • #66 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 674
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Grand Sunset Princess All Hotel Playa Del Carmen ,
          • Grand Sunset Princess All Suites Resort And Spa ,
          • Grand Sunset Princess Hotel ,
          • Grand Sunset Princess Review ,
          • Grand Sunset Princess Mexico ,
          • Grand Sunset Princess Resort ,
          • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (9591)
          Pool & Beach (2090)
          Room & Suite (1614)
          Dining (584)
          Hotel & Grounds (5287)
          Bathroom (191)
          Family and Play Areas (72)
          Business Centre & Event Rooms (44)
          Nearby
          El Taj Oceanfront & Beachside Condos Hotel
          1,341 reviews
          6.20 km away
           
          The Royal Playa del Carmen
          15,751 reviews
          5.87 km away
           
          The Palm at Playa
          1,411 reviews
          6.52 km away
           
          Mahekal Beach Resort
          2,657 reviews
          5.25 km away
           
          Nearby Restaurants
          Saffron
          254 reviews
          1.42 km away
          Coco's Cabanas
          159 reviews
          .67 km away
          Piaf Restaurant
          90 reviews
          1.09 km away
          Restaurante Frida
          82 reviews
          1.08 km away
          Nearby Attractions
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          356 reviews
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          227 reviews
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          491 reviews
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          Kitemex
          89 reviews
          .55 km away
          Questions & AnswersAsk a question
          CanadianCouple25
          If you have a platinum room at sunset princess can you access the chill out section for free??
          26 June 2017|
          Answer Show all 3 answers
          Response from NorfolkMungo | Reviewed this property |
          From memory you can have your breakfast there, but after that you would need to book dinner. There is a roped off area on the beach for platinum guests 😊
          0
          Votes
          rebeccapj
          Is the beach suitable for children to swim? I heard it's rocky in areas and beach shoes are needed.
          22 June 2017|
          Answer Show all 4 answers
          Response from Pilar O | Property representative |
          Hello, rebeccapj! Every day we receive families with young children who come to spend an incredible vacation, so far we have had no incidents with the beach. In some parts, you will find that the beach is a bit rocky, but... More
          0
          Votes
          Google Translation
          MKCleveland
          Do we ask for platinum service at checkin? Or do I have to call in advance? It didn't seem to be an option when we booked.
          21 June 2017|
          Answer Show all 2 answers
          Response from Pilar O | Property representative |
          Hola MKCleveland, Please send your booking information and requests to r e c e p c i o n . s u n s e t @ p r i n c e s s - h o t e l s . c o m
          0
          Votes
          Google Translation
          Room Tips
          "Platinum for pampering, building 2 or 3 for partying"
          Read review
          "Swim out rooms are a nice feature"
          Read review
          "Deluxe junior suites come with jacuzzi tubs!"
          Read review
          "Laguna Villas were awesome and well worth the extra money--private pool and wait staff."
          Read review
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