We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Sunset Princess All Suites Resort

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Grand Sunset Princess All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,854 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Sunset Princess All Suites Resort
See the most recent reviews
Showing 6,474: English reviews
Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 August 2012

I have been to the Grand Riviera/Sunset Princess 6 times and have booked another trip this coming Sept. I have been to several other resorts in the last 12 years and found that the Princess offers exactly what I need in a trip. I booked a week at the Blue Bay this past June and didn't like it as much... More 

Helpful?
16 Thank Sun s
Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2012

This place is fantastic. Service food activities were all 5star.staff were so friendly and more than willing to take the time to listen to my limited Spanish . Pool water was actually to warm but the beach made up for it and the service on the beach was also excellent. We are looking forward to returning to this paradise again... More 

Helpful?
4 Thank Arizona290
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2012

Just back from our second stay at the Sunset Princess and once again it did not disappoint! My husband and I went for our honeymoon 4 years ago and loved it so much we had to return when we decided to book a trip to the Mayan this year. We have friends and family who have stayed all throughout the... More 

Helpful?
7 Thank ILove2SeeTheWorld
Coquitam
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 August 2012

We just returned from a wonderful week. This was our second visit to the Grand Sunset . The first time we stayed in the Platinum Ocean View but opted for the Villas this time and all we can say is WOW. Room is beautiful and love the private pool area for the Villas. Service was excellent,never a moment without ,... More 

Helpful?
5 Thank JPRCoquitlam
San Antonio, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2012

I will never stay there again, horrible service provided by the lobby, my family and I stop eating at their restaurants after the 3rd day due to the low quality on the food, room service was poorly done and there was an incredible preference on international clients,(my family and I are from Mexico) drinks from the bar were of low... More 

Helpful?
7 Thank Neny T
Zurich, Switzerland
Level Contributor
73 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 August 2012

I stayed at the Princess with friends as one of our friend was getting married in Puerto Aventura. So, almost all guests stayed at the hotel which made it very convenient to meet and eat together. For bigger groups this place is really ideal, it is large, has many pools with bars etc. 2 buffet restaurants, and few theme's restaurants... More 

Helpful?
Thank Anja31
Isla Mujeres
Level Contributor
162 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 August 2012

We live on Isla Mujeres, a 20 minute passenger ferry ride or a 50 minute car ferry ride & then a 40 minute drive from the Grand Sunset Princess Reosrt. We wanted a little get-away on our days off. We arrived right at check in time, 3pm & while the lines looked long, it moved quite fast. We were greeted... More 

Helpful?
4 Thank Tiffany-WolrabRoil
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 August 2012

This was the first vacation I was taking without my family - I went with my boyfriend and we couldn't possibly have been more excited. We arrived at the resort at around noon, had to wait for our room to be ready around 3, which is what we expected to happen - so we packed our swimsuits and sunscreen in... More 

Helpful?
10 Thank Amanda C
Frimley Green, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 August 2012

Returned just over 2 week ago from the Gran Sunset Princess / Riviera which the same hotel for all those worrying. We went with First Choice from the UK. Weather: 2 Weeks Mid July - 8 days of brilliant sunshine, 6 days of heavy rain for 1 hour either early morning or late afternoon. Temperature was mid 30's everyday and... More 

Helpful?
5 Thank Finchy
Quebec City, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2012

I've been there last winter. It's a great resort. Rooms are nice, If you like the swimming pool ask to have your room directly at the pool at ground level, you'll be able to get in there directly from your balcony. The beach is clean, a lot of people selling stuff (jewels, massage, tours) it a little bit annoying but... More 

Helpful?
4 Thank Stephane195

9,043 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8727)
Viewed
Family/Play Areas (63)
Viewed
Pool/Beach Area (1821)
Viewed
Hotel & Grounds (2029)
Viewed
Dining (494)
Viewed
View from Room (308)
Viewed
Room/Suite (1046)
Viewed
Bathroom (179)
Viewed
Business Centre/Function Rooms (39)
Viewed
1:38
Videos (20)
Viewed
Other (2728)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (25)
Viewed
Beach (13)
Viewed
Junior Suite (34)
Viewed
Junior Suite Deluxe Pool (40)
Viewed
Laguna Villa Suite (44)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (39)
Viewed
Pool (11)
Viewed
Dining (25)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.4 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#55 of 213 in Playa del Carmen
4,037 reviews
0.3 km away
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite...
#76 of 213 in Playa del Carmen
7,091 reviews
12.3 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,297 reviews
Show Prices
Show Prices
Show Prices
4.9 km away
The Reef Coco Beach
The Reef Coco Beach
#98 of 213 in Playa del Carmen
3,206 reviews
37.3 km away
Grand Palladium White Sand Resort & Spa
27.3 km away
Dreams Puerto Aventuras Resort & Spa
Dreams Puerto Aventuras Resort &...
#9 of 17 in Puerto Aventuras
4,036 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $230 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#43 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
886 questions
Ask a question
Brooklyn, New York
over a year ago

See all questions (886)

Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms nice, but Platinum would be best for location to beach and pools . Laguna suites are nice, but way overpriced and furthest away from the beach.”
 of 5 bubbles 744bretto, 2 Dec 2016 | Read review
“Junior suite good for size and amenities BUT room was mildew and musky smell. Later found most rooms were the same. ”
 of 5 bubbles roberthV7419LX, 1 Dec 2016 | Read review
“A room with a pool view.”
 of 5 bubbles A4288MAstevew, 1 Dec 2016 | Read review
“Have stayed in them all Go higher end with Villa or Platinum (the extras a worth it)”
 of 5 bubbles upshalljulie, 30 Nov 2016 | Read review
“upgrade to the platinum rooms!!”
 of 5 bubbles alexcB6538TL, 30 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay