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31/07/2017 01/08/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    31/07/2017 01/08/2017
    Lock in the lowest price from our partners
    USD 251*
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    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (775 reviews)
    “fondue” (508 reviews)
    “sunset side” (373 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Dreams Puerto Aventuras Resort & Spa
    4,592 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Magic Blue Hotel
    650 reviews
    #52 of 209 hotels in Playa del Carmen
     
    Zoetry Paraiso de La Bonita
    2,252 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    5,976 reviews
    #11 of 25 hotels in Puerto Morelos
     
    Write a Review
    Reviews (8,775)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,771 - 3,775 of 7,239 reviews

    Reviewed 31 July 2013

    (Long but please read my review). My girlfriend and I are starting to travel a lot lately, we try and take two vacations a year,Too different parts of the world... This vacation was planned for a spring break get away that we were both very...More

    5  Thank Chris J
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 2 August 2013

    Hi, thank you for taking the time to share your feedback with us. I really appreciate it as it is our best source of information in order to improve our services. I am sorry that you left us with a bad impression; I want to...More

    Reviewed 31 July 2013

    We stayed at grand sunset princess in the deluxe junior suite from july 22 until july 29,2013. The hotel and grounds are quite something! Alot of money must go into maintaining the grounds but very little investment into the a la carte restaurants. We have...More

    3  Thank Bettygen
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 2 August 2013

    Dear guest, Responding to the bad things mentioned in your review, the first one about the paella I would to inform you that is not every day served at the snack bar at the beach, is just one day at the week. I feel sorry...More

    Reviewed 31 July 2013

    We just came back from a 5 night stay. It was a group of 14. Beautiful resort but tooooo big. You would have to wait 30min for shuttle. You can walk its not that bad but it was just to hot. They did not accommodate...More

    3  Thank Arien B
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 2 August 2013

    Dear Guest, thank you for sending your feedback, your comments are always welcome and appretiated. We consider all customer requests made during reservations, however as you may understand it is sometimes simply not possible to accomodate all requests and agencies always know that such requests...More

    Reviewed 30 July 2013

    My boyfriend and I stayed at this resort from July 17-24th. Let me start by saying the resort is beautiful and extremely clean. We stayed I the deluxe swim out suite, which was cozy. No complaints there. I was disappointed with the beach, it was...More

    5  Thank JAGAL_1212
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 2 August 2013

    Dear Guest, Thank you very much for choose Grand Sunset Princess for your holidays. We are very much regret that we could not meet all of your expectations, our property and staff work every day to make our guests’ stay a special and a memorable...More

    Reviewed 29 July 2013

    We stayed at Grand Sunset Princess 7/21-7/27. We went as a large group and upon booking had requested our rooms to be close and requested that two rooms were adjoining rooms. That request was not accommodated whatsoever, even upon talking to the staff at check...More

    3  Thank Msteeth
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 2 August 2013

    Hello, Dear guest, I feel bad to see that we failed to reach your expectations during the time you spent with us. However if you allow me I would like to inform you that the room assignation it is something that is subject to availability...More

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    2,252 reviews
    #3 of 25 hotels in Puerto Morelos
     
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    5,976 reviews
    #11 of 25 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 191 - USD 472 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Idiso Digital, BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
    Dining (585)
    Hotel & Grounds (5361)
    Bathroom (191)
    Family and Play Areas (72)
    Business Centre & Event Rooms (44)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sandie D
    18 July 2017|
    Answer Show all 3 answers
    Response from Pilar O | Property representative |
    Hello Sandie D, They are our rooms swim out, yes you can upgrade to your arrival but we do not assure you a room of these due to the high occupancy of the hotel. If you have already made your reservation and would like to... More
    0
    Votes
    Google Translation
    Room Tips
    "Family section seemed best for families but was the furthest away from the beach. Platinum section is closest..."
    Read review
    "The riviera side is nicer than the sunset side."
    Read review
    "the closer you are to the middle the nosier its probably gonna be"
    Read review
    "Swim up rooms on the main pool are the best if you're splurging for it"
    Read review
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