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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    04/09/2017 05/09/2017
    Lock in the lowest price from our partners
    USD 177*
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    Traveller (9776)
    Pool & Beach (2103)
    Room & Suite (1629)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (783 reviews)
    “fondue” (509 reviews)
    “sunset side” (377 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Sunset Princess All Suites Resort
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    Write a Review
    Reviews (8,881)
    Traveller rating
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    Time of year
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,761 - 3,765 of 7,315 reviews

    Reviewed 28 September 2013

    The resort is well maintained, very clean and the grounds are beautiful. Resort is too big. You have to take a trolley to get from the platinum suites (which is not far from the beach) to get to most restaurants and the main hotel lobby....More

    3  Thank whateveraz1
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 4 October 2013

    Dear Guest, Thank you for your feedback on your stay at Grand Riviera Princess. We are delighted to hear that you have enjoyed your stay with us despite the minor inconveniences. On behalf of all our staff we give the most sincere thank you for...More

    Reviewed 27 September 2013

    This was a really big resort, too big. I didnt like to take the trolly to get to all the dinners, We upgrated , were close to the beach, but could see nothing in our ground level room, that was upgraded. Beach was not great,...More

    8  Thank Hardy930
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 28 September 2013

    Dear Guest, Thank you very much for choose Grand Sunset Princess for your holidays. We are very much regret that we could not meet all of your expectations, our property and staff work every day to make our guests’ stay a special and a memorable...More

    Reviewed 25 September 2013

    The reason I keep returning here are for the grounds, staff customer service and cleanliness. I have been here 6 times previously and would never return to the Barcello resorts we visited.. We always stay here in Platinum and the staff are amazing . The...More

    12  Thank Lola M
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 28 September 2013

    Dear Guest, Thank you for letting us know about your experience at the Grand Sunset Princess. It´s a pleasure to know that you have enjoyed your vacations with us. On behalf of all our staff we give the most sincere thank you for choosing our...More

    Reviewed 24 September 2013

    Stayed in this hotel with my husband from 8th - 22nd September and it was fantastic. The hotel is made up of two hotels (the sunset and the riveria) and don't believe the bad reviews as it is lovely. The only problem we had the...More

    7  Thank Carley O
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 28 September 2013

    Dear guest, I’m really happy to read your nice comments about your stay with us. We really appreciate your objective review about our facilities, the service and our staff. All the staff of our Resort feels so glad when we receive review as yours. It...More

    Reviewed 23 September 2013

    Hubby and I are traveling for a relaxing get-away vacation. We booked a pool-room which is perfect. There are 7 steps going down into the 4' deep pool from the 12'x12' patio just outside our room. Our king size bed is very comfortable. The maid...More

    4  Thank ILGrammy60
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 28 September 2013

    Dear Guest, Thank you for your latest visit with us and for providing the feedback. I was pleased to read that you really enjoyed your stay at Grand Sunset Princess. I am glad that our hotel, services and the attention from our staff, met your...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 174 - USD 470 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #52 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (9776)
    Pool & Beach (2103)
    Room & Suite (1629)
    Dining (587)
    Hotel & Grounds (5433)
    Bathroom (193)
    Family and Play Areas (78)
    Business Centre & Event Rooms (44)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    bkjj04
    19 August 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Platinum is not available for swim ups . Separate building with a small , private pool
    0
    Votes
    Room Tips
    "3rd floor rooms have the best view"
    Read review
    "We were in 1152 which was placed at a mid point between reception with the main restaurants and the pools."
    Read review
    "Ask for a room in the middle of the resort it will help with the amount of walking."
    Read review
    "Choose a room further away from the main entrance as it is closer beach."
    Read review
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