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28/08/2017 29/08/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    28/08/2017 29/08/2017
    USD 178*
    USD 251*
    Traveller (9752)
    Pool & Beach (2103)
    Room & Suite (1629)
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (783 reviews)
    “fondue” (509 reviews)
    “sunset side” (377 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Sunset Princess All Suites Resort
    Deals (2)
    28 Aug.29 Aug.
    |
    1 room, 2 adults, 0 children
    • Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive
      USD 178
      View Deal
    • Junior Suite Room All Inclusive (SJT) - Daily Best Available Rate (BAI)
      USD 251
      View Deal
    • Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive
      USD 178
      View Deal
    • Junior Suite Room All Inclusive (SJT) - Daily Best Available Rate (BAI)
      USD 251
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 2
    Petit Lafitte
    1,543 reviews
    #7 of 210 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,199 reviews
    #81 of 210 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,187 reviews
    #2 of 210 hotels in Playa del Carmen
     
    Sandos Caracol Eco Resort
    12,633 reviews
    #83 of 210 hotels in Playa del Carmen
     
    Write a Review
    Reviews (8,864)
    Traveller rating
    Traveller type
    Time of year
    Language
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,551 - 3,555 of 7,304 reviews

    Reviewed 13 January 2014

    First off I would like to say we found the service awesome in this hotel . We requested to have a light fixed and within minutes it was fixed. We asked to have an iron delivered to the room then went for a short walk...More

    2  Thank Suzanne B
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 24 January 2014

    Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. We were of course most concerned to read your review about your biggest...More

    Reviewed 12 January 2014

    I stayed at princess from December 30 to January 5 2014 and that was long enough. One thing that is not mentioned enough is how big this place is. It is all spread out at least a ten to twenty minute walk anywhere. This did...More

    7  Thank buckspride
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 24 January 2014

    Dear Guest, Thank you for share a review of your recent stay at the Grand Sunset Princess and for all your comments. I regret to read that our hotel did not meet your expectations about the liquor that we serve and the other situations you...More

    Reviewed 11 January 2014

    ive been to many resorts and this one ranks the worst . I had a villas room . nice room if you like looking at lots of building and no sunshine in the morning .this resort is massive and requires lots of walking to go...More

    5  Thank Janice P
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 24 January 2014

    Dear Janice, First of all thank you for taking your time to share your experience at Grand Sunset Princess with TripAvisor’s Travelers. We would like to apologize for the inconveniences that you have experimented in your stay with us. I regret that you were not...More

    Reviewed 11 January 2014

    Our major issue with this resort was that whenever we had issues the hotel staff were very unhelpful and unaccommodating. Our whole family of 8 people went to this resort and booked one platinum suite and 1 junior deluxe suite with a king bed, and...More

    7  Thank Maurissa U
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 24 January 2014

    Dear Maurissa, Thank you, for sharing your review on Trip Advisor. We truly regret if we did not surpass your expectations with some of our services, we assure you that this is not a common situation and in no way is representative of our service....More

    Reviewed 10 January 2014

    Stayed in the platinum Riviera side december 25 2013 til jan 8th 2014 with my husband and 15year old son. The Platinum upgrade is worth the money... upgraded alcohol, free wifi in rooms and platinum lounge. nicer spots allocated for platinum guests on the beach...More

    7  Thank kroziere
    Petit Lafitte
    1,543 reviews
    #7 of 210 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,199 reviews
    #81 of 210 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,187 reviews
    #2 of 210 hotels in Playa del Carmen
     
    Sandos Caracol Eco Resort
    12,633 reviews
    #83 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 175 - USD 471 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #48 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Idiso Digital and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (9752)
    Pool & Beach (2103)
    Room & Suite (1629)
    Dining (587)
    Hotel & Grounds (5409)
    Bathroom (193)
    Family and Play Areas (78)
    Business Centre & Event Rooms (44)
    Nearby
    Sandos Caracol Eco Resort
    12,633 reviews
    1.16 km away
     
    Grand Velas Riviera Maya
    3,187 reviews
    .97 km away
     
    Petit Lafitte
    1,543 reviews
    .63 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,199 reviews
    .32 km away
     
    Nearby Restaurants
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    89 reviews
    1.08 km away
    Nearby Attractions
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    230 reviews
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    509 reviews
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    .55 km away
    Ask a question
    Questions & Answers
    jgoldshep
    15 August 2017|
    Answer
    Response from jumangi_mommi | Reviewed this property |
    In the evening yes for sure. I didn't use the kids club area during the day so I'm not sure about the days.
    0
    Votes
    Vaishali D
    14 August 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello Vaishali D. Our rooms are almost the same, the big difference between Jr. Suite and Jr. Suite Deluxe is that the latter does include our specialty restaurants "Las Olas" and "Le Fleur"
    0
    Votes
    Google Translation
    jullia101
    14 August 2017|
    Answer
    Response from Colin G |
    Don't think the main buffet will be open at that time (we arrived around the same time) however the sports bar is open 24/7, you can get burgers, hot dogs and nachos there.
    2
    Votes
    Room Tips
    "Ask for a room in the middle of the resort it will help with the amount of walking."
    Read review
    "Choose a room further away from the main entrance as it is closer beach."
    Read review
    "We are returning guests and will continue to vacation in tje future with Princess resorts."
    Read review
    "Swim up rooms are great!"
    Read review
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