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06/11/2017 07/11/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    06/11/2017 07/11/2017
     53 people are viewing this hotel
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    USD 191*
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    Traveller (9898)
    Pool & Beach (2124)
    Room & Suite (1641)
    Grand Velas Riviera Maya
    3,248 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
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    Platinum Yucatan Princess All Suites & Spa Resort
    5,682 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,565 reviews
    #8 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “fondue” (543 reviews)
    “sports bar” (786 reviews)
    “sunset side” (378 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Grand Velas Riviera Maya
    3,248 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,136 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,682 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,565 reviews
    #8 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (9,028)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
    Traveller rating
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    Time of year
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    11 - 15 of 7,425 reviews

    Reviewed 6 days ago

    After reading several reviews some good and some bad my partner and I decided to book. We were not disappointed at all. Our Junior Suite was very clean and we had clean sheets and towels everyday. Fridge was also replenished daily. Food in the buffet...More

    Review collected in partnership with this hotel
    2  Thank stevemA0FP
    Response from Princess_RivieraMaya, Community manager. at Grand Sunset Princess All Suites ResortResponded 4 days ago

    Dear stevemA0FP. You must return to visit the ice cream parlor every day. Thanks for your kind comments and to enjoy your vacation at Grand Sunset Princess, we like to know that you had a good time. The maintenance of our swimming pools is 24/7...More

    Reviewed 1 week ago

    We checked in around 11 am, excited about having half a day to settle in and go to the beach. We were told we had to wait till 3 pm/check in time for our key. We were able to go to the buffet, however, we...More

    4  Thank Debbie H
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 4 days ago

    Dear Debbie H. We love to know the opinion of our guests, to know what aspects they enjoyed their stay and in what we can improve. We are glad to know that the attention of our staff, the food, the rooms and the evening entertainment...More

    Reviewed 1 week ago via mobile

    Would definitely recommend going Platinum. Ocean directly out from the hotel could do with a little work but beautiful hotel and surroundings. Sebastien and Llorena are great in the lounge, real credit. All staff seemed really happy.More

    Thank Craig W
    Response from Pilar O, Community manager at Grand Sunset Princess All Suites ResortResponded 6 days ago

    Dear Craig W. We will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. I am so glad to read, you enjoyed the service of our friendly staff; Sebastian and Lorena. They will...More

    Reviewed 1 week ago

    We stayed October 7-14 for our wedding. We had 33 guests travel with us and we stayed in a Villa. First the positive: Our wedding coordinator Araceli was phenomenal, the wedding went off without a hitch and we really had nothing to worry about. If...More

    2  Thank Sarewarren
    Response from Pilar O, Community manager at Grand Sunset Princess All Suites ResortResponded 6 days ago

    Dear Sarewarren. Thank you for choosing Princess Hotels & Resorts as your wedding destination and for sharing with us the most important day of your lives. We love to know that your wedding was a time that you enjoyed and that Araceli made her work...More

    Reviewed 1 week ago via mobile

    Our thanks to Sebastian and Lorena for making our most recent stay at the Grand Sunset Princess Platinum so exceptional. They made us feel welcome and provided a fantastic experience for our visit. Sebastian and Lorena, thank you so much for making us feel like...More

    Thank Christopher H
    Response from Pilar O, Community manager at Grand Sunset Princess All Suites ResortResponded 6 days ago

    Dear Christopher H. How nice to know that Sebastian and Lorena made your holiday different and special. We are happy to know that the service we provide met your expectations. We hope to visit us soon for another amazing vacation. Best regards!

    Grand Velas Riviera Maya
    3,248 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,136 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,682 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,565 reviews
    #8 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • USD 169 - USD 528 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (9898)
    Pool & Beach (2124)
    Room & Suite (1641)
    Dining (600)
    Hotel & Grounds (5504)
    Bathroom (195)
    Family and Play Areas (79)
    Business Centre & Event Rooms (46)
    Nearby
    Grand Velas Riviera Maya
    3,248 reviews
    .97 km away
     
    Petit Lafitte
    1,565 reviews
    .63 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,682 reviews
    .27 km away
     
    Fairmont Mayakoba
    4,136 reviews
    1.87 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ericpaquette
    23 October 2017|
    AnswerShow all 3 answers
    Response from BUDDYV | Reviewed this property |
    Platinum Yucatan Princess is the newer one next to Sunset and Riviera. It is adults only and if you stay there you have the use of all three. Guests staying Grand Sunset or Riviera cannot access Yucatan Princess
    1
    Vote
    Room Tips
    "The swim out room are a great idea"
    Read review
    "Choose either by the beach or the main lobby. Very large resort so everything is spread out."
    Read review
    "The Villas are Exceptional for couples (similar to a Spa Retreat)"
    Read review
    "All the rooms are pretty much the same. You really pay for an area that they make you think you are getting..."
    Read review
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