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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,343 Reviews from our TripAdvisor Community

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Showing 6,891: English reviews
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Reviewed yesterday NEWvia mobile

So let's just say this trip has been an eye opener!! Sorry for the lengthy review, please read it all as a fyi! We've vacationed in Mexico quite a few times over the past few years. Normally, we check out different hotels on the Apple Vacations site to see what the Apple rating is. We learned on this vacation that...

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2Thank Pam M
Dixon,Illinois
Reviewed 2 days ago NEWvia mobile

Room-junior suite 2 nd floor.Nice room,nice balcony,nice bathroom, really uncomfortable bed.Next time I will book a junior suite with a swim out room I did ask for an upgrade but they said the resort was sold out. Resort-really beautiful,really large but enjoyed the walks,our room was pretty much in the center so it was an equal distance to the restaurant...

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2Thank slkdog33
Winnipeg, Canada
Reviewed 2 days ago NEW

We recent stayed at this resort from March 12-18, 2017. We upgraded to the Platinum section, and were very pleased with our choice. It was unfortunate that our plane arrive very early in the morning and we got the resort at about 0430 hrs. We were not checked in at the Platinum section, but at the main lobby with everyone...

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1Thank Susan T
North York, Ontario
Reviewed 3 days ago NEW

We spent a week at this resort in mid March. Overall it's a great experience, notwithstanding some minor issues. PROPERTY: Very beautiful. Large property. Gorgeous landscape. Very clean and well kept. We love that there are so many trees and it's just so pleasant to walk along. It is big but it's a 7-8 min walk from the main lobby...

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1Thank 28WCC
Airdrie, Canada
Reviewed 3 days ago NEW

My Review March 13-20, 2017 This is my third trip to Mexico, second trip to the Mayan Riveria in 15 months, and one of seven all inclusive vacations in the last four years. The good: Great view from my Platinum balcony. I believe there is 16 rooms that face the ocean and are above the mangrove enough to have a...

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1Thank Jeff C
Reviewed 3 days ago NEWvia mobile

Where do I start?. The place itself was quite nice, very clean and very big, the rooms are spread out, not along the beach but inland, quite a walk for my grandparents from the room to the pool and even further to the beach, I didn't really mind, but the older folks did, and when I asked a staff member...

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4Thank Dustin B
Reviewed 3 days ago NEWvia mobile

Been there 3 times and from going to the riviera maya for 11 years straight this resort has been the best. It's premises spotless clean, marble floors throughout the resort. And the chill out favorite spot the beach very clean, ocean water clear and smooth no rocks at all, by the chill out. Truly recomendable.

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1Thank irma1970
Lake Odessa, Michigan
Reviewed 3 days ago NEWvia mobile

This was our second visit and we returned because we so enjoyed our first stay. We stayed both times in the Platinum rooms. This time the four of us arrived and our rooms were not next to each other. The concierge in the Platinum area could not help us. They (three different people) also could get us NO dinner reservations...

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1Thank Kris D
Reviewed 4 days ago NEW

Our lacuna villa suites were excellent accommodations. The all inclusive package had everything we could want. Food,drinks, exclusive pool with The BEST staff including Margarita waitress extraordinaire, Pedro the master bartender,and Hugo the concierge with all the answers! Everything was clean and all the employees were very friendly and helpful. We are already planning our next vacation there.

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1Thank Georgia M
Reviewed 4 days ago NEW

Fantastic all inclusive. Food was phenomenal. I would splurge next time and get a room with a swim up to the balcony. Large insuite safe fit iPad, ereader, dslr camera and multiple lenses purse and lots of other items safely. The room was extremely clean, staff was always full of smiles and helpful. Take the time and make reservations for...

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2Thank Kathy H

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $224 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,085 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Platinum suites were great, we had a south facing room - which was away from the pool.”
 of 5 bubbles F5164TQsusant, 24 Mar 2017 | Read review
“Platinum has about 16 rooms with a view out of 100”
 of 5 bubbles jeffcV8930AD, 23 Mar 2017 | Read review
“For couples the Laguna Villa Suites are the way to go”
 of 5 bubbles georgiam302, 22 Mar 2017 | Read review
“Just enjoy, it was wonderful”
 of 5 bubbles A3433WNkathyh, 22 Mar 2017 | Read review
“If you want to be close to the beach, ask for a room in the building near the beach NOT the lobby.”
 of 5 bubbles 639sunny, 22 Mar 2017 | Read review
5 of 5