We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Sunset Princess All Suites Resort

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Sunset Princess All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

8,335 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,884: English reviews
Start your review of Grand Sunset Princess All Suites Resort
 Click to rate
Lake Odessa, Michigan
Reviewed yesterday NEWvia mobile

This was our second visit and we returned because we so enjoyed our first stay. We stayed both times in the Platinum rooms. This time the four of us arrived and our rooms were not next to each other. The concierge in the Platinum area could not help us. They (three different people) also could get us NO dinner reservations...

 Report
Helpful?
Thank Kris D
Reviewed 2 days ago NEW

Our lacuna villa suites were excellent accommodations. The all inclusive package had everything we could want. Food,drinks, exclusive pool with The BEST staff including Margarita waitress extraordinaire, Pedro the master bartender,and Hugo the concierge with all the answers! Everything was clean and all the employees were very friendly and helpful. We are already planning our next vacation there.

 Report
Helpful?
1Thank Georgia M
Reviewed 2 days ago NEW

Fantastic all inclusive. Food was phenomenal. I would splurge next time and get a room with a swim up to the balcony. Large insuite safe fit iPad, ereader, dslr camera and multiple lenses purse and lots of other items safely. The room was extremely clean, staff was always full of smiles and helpful. Take the time and make reservations for...

 Report
Helpful?
1Thank Kathy H
Vancouver, Canada
Reviewed 2 days ago NEW

Overall, we had a pleasant stay at Grand Sunset Princess. The resort is HUGE, which, at first, we didn't appreciate very much. The sports/entertainment team is great. They offer a variety of activities; I highly recommend that you participate in some. Our biggest concerns relate to food. No matter which bar or restaurant we visited, the dishes were either cold...

 Report
Helpful?
1Thank 639sunny
St. Albert, Canada
Reviewed 2 days ago NEW

We had a fantastic time at this resort. We upgraded to a swim out suite rather than Platinum and were so very glad that we did. Weighing up the pros and cons, in our opinion, we got way better than others and heard from them as well as they were walking by. We were located close to both Sunset &...

 Report
Helpful?
2Thank Jane W
Ottawa, Canada
Reviewed 2 days ago NEWvia mobile

Let me start by saying this is a Very beautiful resort, almost perfect, and we would return in a heartbeat! We upgraded to Platinum, and I highly recommend it! First for the guaranteed placement closest to the ocean, and also for the lounge, private pool and sun beds, faster checkin. My only two small reservations, which would not stop me...

 Report
Helpful?
2Thank Kimberley M
Louisville, Kentucky
Reviewed 2 days ago NEW

Good food and drinks. Staff accommodating. Easy vacation. Restaurants willing to fit you in even without "reservations". Avoid the Asian / sushi restaurant. All others very good. Beach time and pool time

Review collected in partnership with this hotel
 Report
Helpful?
Thank jaytee550
Buffalo, New York
Reviewed 2 days ago NEW

Excellent time in the villas! Beautiful property and excellent amenities. We stayed in the platinum villas and we highly recommend them. Our Attendant Margarita and Concierge Hugo were excellent, very friendly and helpful. All the staff was great. Food was very good. Our room in the Villas was excellent. We will definitely be back!

 Report
Helpful?
1Thank Kevin998877
Mississauga, Canada
Reviewed 2 days ago NEW

The hotel is good, staff was lovely! I found the check in had issues. They are very strict about the 3pm check in. In the process they mentioned an upgrade...having been up since 3:15am to get the flight I just signed in went to the room and slept. I did notice the odor but too tired to deal with it...

 Report
Helpful?
1Thank gtgciao
Reviewed 2 days ago NEWvia mobile

Wouldn't recommend this Resort if you like small & quiet. Definitely too large for my liking; buffets & a la cartes were like a zoo - so many people & very noisy. If you like eating outdoors, then this is not for you; all buffets & a la cartes were indoor. Food was reasonably good, though. Grounds were kept fairly...

 Report
Helpful?
1Thank Jo-Ann S

9,394 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9078)
Viewed
Pool/Beach Area (1889)
Viewed
Room/Suite (1081)
Viewed
View from Room (323)
Viewed
Hotel & Grounds (2106)
Viewed
Bathroom (182)
Viewed
Family/Play Areas (68)
Viewed
Dining (536)
Viewed
Business Centre/Function Rooms (41)
Viewed
1:38
Videos (20)
Viewed
Other (2832)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (25)
Viewed
Beach (13)
Viewed
Junior Suite (34)
Viewed
Junior Suite Deluxe Pool (40)
Viewed
Laguna Villa Suite (44)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (39)
Viewed
Pool (11)
Viewed
Dining (25)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
4.9 km away
The Reef Coco Beach
The Reef Coco Beach
#103 of 212 in Playa del Carmen
3,457 reviews
12.3 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,471 reviews
0.3 km away
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite...
#75 of 212 in Playa del Carmen
7,528 reviews
Show Prices
Show Prices
Show Prices
37.3 km away
Grand Palladium White Sand Resort & Spa
12.1 km away
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo
#5 of 11 in Playa Paraiso
5,740 reviews
27.0 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,970 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $220 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and Despegar.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,081 questions
Ask a question
Brooklyn, New York
over a year ago

See all questions (1081)

Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For couples the Laguna Villa Suites are the way to go”
 of 5 bubbles georgiam302, 22 Mar 2017 | Read review
“Just enjoy, it was wonderful”
 of 5 bubbles A3433WNkathyh, 22 Mar 2017 | Read review
“If you want to be close to the beach, ask for a room in the building near the beach NOT the lobby.”
 of 5 bubbles 639sunny, 22 Mar 2017 | Read review
“Junior Deluxe Swim Up Suite”
 of 5 bubbles I7735FNjanew, 22 Mar 2017 | Read review
“Get the Platinum Villas”
 of 5 bubbles Kevin998877, 22 Mar 2017 | Read review
5 of 5