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Grand Riviera Princess All Suites Resort & Spa

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Traveller (10681)
Pool & Beach (2008)
Room & Suite (1750)
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Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(608 reviews)
“fondue”(403 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
7 Jun.8 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,333)
There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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6,959 results
Traveller rating
2,915
2,225
1,029
444
346
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2,915
2,225
1,029
444
346
Show reviews that mention
All reviewsa la carte restaurantssports barfondueplatinum suitemama miaplatinum areale fleurplatinum conciergechill out barla vaqueriaplatinum poolthe grilllas olaswater shoesprivate pooldays in advanceseafood
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2,661 - 2,665 of 6,959 reviews
Reviewed 31 January 2016

Not the best resort I have stayed in Mexico. The rooms were extremely musty. Great beach with lots of room and options for sun or shade. Food and service at the buffets was fair, lacked variety. A la carte restaurants were for the most part...More

3  Thank 721hat
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear 721hat, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. We hope that we will be able to welcome you back to the Resort in the...More

Reviewed 30 January 2016

We visited this resort in April of 2015. Although it is very large it is absolutely beautiful and extremely clean. Food is awesome, staff are very friendly and personable and we would definitely recommend this resort. Rooms are very nice.More

3  Thank Mary G
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Mary G, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

Reviewed 30 January 2016

Every thing is good only transport in resort was not better we are sinerers all above 60 we suggest for good Walking is toomuch and we got room on third floor we cannot go on stairs elevators is to far from our roomMore

Review collected in partnership with this hotel
1  Thank Jairajpatel
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Guest, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

Reviewed 30 January 2016

Great resort. Great food. Great Customer Service. Great beach. What more to ask for on a vacation?! The beautiful wildlife enhances the beauty of the resort. My family and I recommend Grand Rivera Princess to anyone. We love this family friendly resort.More

4  Thank Natia V
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Natia V, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

Reviewed 29 January 2016

had a great time....loved this place 10th time here.so even with all the rain in dec ,ill be back in march for better weather and laying at the beach in the sun..they have a great staff .plus the pools are all great,just a fun place...More

Review collected in partnership with this hotel
2  Thank dannio2009
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear dannio2009, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for...More

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Most Booked Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 163 - USD 394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 163 - USD 394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10681)
Pool & Beach (2008)
Room & Suite (1750)
Dining (718)
Family and Play Areas (123)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
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imperialbrickwork
21 May 2018|
AnswerShow all 2 answers
Response from BUDDYV | Reviewed this property |
I agree with other answer. You have an accident there and your troubles are only beginning. Negotiate a cab price IMO
0
Votes
MandyMiltonKeynes
20 May 2018|
Answer
Response from Colin G | Reviewed this property |
There are two places you can collect pool towels from daily, no deposit needed. Just sign the book with your room number and how many you are taking.
1
Vote
krazyray42
17 May 2018|
AnswerShow all 2 answers
Response from krazyray42 |
thank you so much for your response. that information has helped me.
1
Vote
Room Tips
"use the ceiling fans to cool the room"
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"Yes we tip 3 to five dollars per day for room and it was very clean great job"
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"Nothing at fault plenty of space and clean always"
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"Clean the rooms properly before people pay good money and hard earned money to stay here"
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