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04/12/2017 05/12/2017
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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    04/12/2017 05/12/2017
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of USD 279/night.

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    USD 271*
    USD 242*
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    Traveller (10155)
    Pool & Beach (1937)
    Room & Suite (1504)
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    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (585 reviews)
    “fondue” (378 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Dec.5 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (8,563)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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    2,281 - 2,285 of 6,367 reviews

    Reviewed 6 December 2015 via mobile

    A very good hotel with a lot of pools, nice alleys, nice yards, plants, threes, even you can see coatíes walking near to you. It has a lot of restaurants, and bars. The best food comes from La Vaquería. The buffet its okay the veggies...More

    2  Thank Arturo C
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 7 January 2016

    Dear Arturo C, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. We hope that we will be able to welcome you back to the Resort in...More

    Reviewed 6 December 2015

    We have been traveling for 20 years to all inclusive resorts and this one is as good as it gets for the price. We stayed the last week of October. Everything was great, from check-in where Montserrat was very helpful to check-out that went fast...More

    3  Thank Michael M
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 6 January 2016

    Dear Michael M, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Reviewed 5 December 2015

    I started out my stay at the Grand Sunset Princess but due to room problems was moved and so I spent my second week at the Grand Riviera Princess side. So I can give a good comparison – The biggest difference is that the transportation...More

    2  Thank dcguz
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 7 January 2016

    Dear jdcg, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. We will send your comment to Jorge and his boss, they will be honored with your...More

    Reviewed 5 December 2015

    I was at the Grand Riviera Princess this past November and had an amazing stay. Everyone is so attentive to our needs. The Hostess Monica Sanchez was always courteous and knowledgeable. All requests were treated in a timely fashion. I would not hesitate to stay...More

    2  Thank Marco B
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 6 January 2016

    Dear Marco B Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Reviewed 4 December 2015

    Had a great week at this resort. Although the resort is very spread out, we did not find that an inconvenience. We liked the good-quality, tasty food at both the restaurants and buffets (remember, it may not be like what you are used to) and...More

    2  Thank laheyk
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 7 January 2016

    Dear laheyk, Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area to...More

    Fairmont Mayakoba
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 172 - USD 504 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #48 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, HotelsforEveryone, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (10155)
    Pool & Beach (1937)
    Room & Suite (1504)
    Dining (679)
    Hotel & Grounds (6023)
    Bathroom (215)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
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    1.31 km away
     
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    .77 km away
     
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    .58 km away
     
    Fairmont Mayakoba
    4,220 reviews
    1.86 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Uktravellers1978
    24 November 2017|
    AnswerShow all 3 answers
    Response from Uktravellers1978 |
    Sorry I didn't mean to put a 👎 I couldn't see what I was pressing 🙈😬 x
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    Votes
    Room Tips
    "It's worth paying for the Platinum upgrade, sometimes they will give it to you for free if you ask..."
    Read review
    "6008 - first floor - close to the beach and breakfast restaurant - mildew and damp - no sunshine."
    Read review
    "We stay in the platinum section, for its quieter atmosphere and beach access"
    Read review
    "The rooms on the ground floor smelt damp, I think this was due to the proximity of the pools and fountains."
    Read review
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