We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/12/2017 05/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    04/12/2017 05/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of USD 304/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    USD 271*
    USD 249*
    View Deal
    Traveller (10155)
    Pool & Beach (1937)
    Room & Suite (1504)
    Fairmont Mayakoba
    4,217 reviews
    #11 of 212 hotels in Playa del Carmen
    1.9 km
     
    Grand Velas Riviera Maya
    3,292 reviews
    #3 of 212 hotels in Playa del Carmen
    0.8 km
     
    Petit Lafitte
    1,581 reviews
    #7 of 212 hotels in Playa del Carmen
    0.6 km
     
    Sandos Caracol Eco Resort
    13,035 reviews
    #83 of 212 hotels in Playa del Carmen
    1.3 km
     
    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (585 reviews)
    “fondue” (378 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Dec.5 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 249.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a4e8208a7bcf4dbd888ead08ee3369a6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":796925,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65768746],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":12,"year":2017},"checkout":{"day":5,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":249,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a4e8208a7bcf4dbd888ead08ee3369a6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":271,"lowestMetaPrice":249,"additionalPartner":false,"highestMetaPriceDisplay":271,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":271,"lowestMetaPrice":249,"highestMetaPriceDisplay":271,"hotelName":"Grand Riviera Princess All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0ZTgyMDhhN2JjZjRkYmQ4ODhlYWQwOGVlMzM2OWE2IiwiQUlLIjoiMGFjNTZmYzlhYTVhNDZlODg5ZDQ4ZTFiMTNiOTJlZWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/12/2017", "checkOut": "05/12/2017", "lowestPrice": "USD 249", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65768746":"Hotwire","32675475":"Expedia","109204294":"HotelsCom2IB","78926508":"OrbitzEWS","53948856":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (8,562)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    2,261 - 2,265 of 6,366 reviews

    Reviewed 14 December 2015

    I want to set the record straight. We just returned from the Grand Riviera Princess and I simply cannot believe some of the negative reviews. While people are entitled to their own opinions, my wife and I (seasoned travelers) really did not find anything to...More

    11  Thank DesignGuy
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 6 January 2016

    Dear DesignGuy, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for...More

    Reviewed 14 December 2015

    We stayed at the resort for one week Dec. 5-12 as a group of 4 friends who travel extensively throughout the Caribbean and Mexico. We usually stay in 5 star resorts but for this trip budget was a factor and that led us to choose...More

    1  Thank joshua_78Toronto
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 7 January 2016

    Dear Guest Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area to...More

    Reviewed 14 December 2015

    My girlfriend and I booked a seven day trip at the Grand Riviera Princess and just returned. Overall we had a terrific time. It was very much geared toward a party scene (not for me) but we had no trouble finding a quiet spot to...More

    Thank Andyboy1973
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 6 January 2016

    Dear Andyboy1973, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

    Reviewed 13 December 2015 via mobile

    We visited the hotel between the 2nd and the 13th of December and it was exactly what we needed!!! As soon as we arrived (after a 10hour flight and then another hour on top on a coach) we were completely drained. But the hotel made...More

    1  Thank EmRay16
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 6 January 2016

    Dear EmRay16, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for...More

    Reviewed 12 December 2015

    Avoid at all cost if you are not booking the Platinum rooms. Otherwise, you may suffer the same fate as my family did this week with the #1 worst customer service experience, #2 sub-par food, #3 rotgut booze, #4 horrible stench on fabrics First, you...More

    8  Thank SamyAtlanta
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 9 January 2016

    Dear SamyAtlanta, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. All your comments have been passed to the manager of each area to take action on...More

    Fairmont Mayakoba
    4,217 reviews
    #11 of 212 hotels in Playa del Carmen
    1.9 km
     
    Grand Velas Riviera Maya
    3,292 reviews
    #3 of 212 hotels in Playa del Carmen
    0.8 km
     
    Petit Lafitte
    1,581 reviews
    #7 of 212 hotels in Playa del Carmen
    0.6 km
     
    Sandos Caracol Eco Resort
    13,035 reviews
    #83 of 212 hotels in Playa del Carmen
    1.3 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 172 - USD 506 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #48 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Orbitz, HotelsforEveryone, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (10155)
    Pool & Beach (1937)
    Room & Suite (1504)
    Dining (679)
    Hotel & Grounds (6023)
    Bathroom (215)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sandos Caracol Eco Resort
    13,035 reviews
    1.31 km away
     
    Grand Velas Riviera Maya
    3,292 reviews
    .77 km away
     
    Petit Lafitte
    1,581 reviews
    .58 km away
     
    Fairmont Mayakoba
    4,217 reviews
    1.86 km away
     
    Nearby Restaurants
    Saffron
    280 reviews
    1.44 km away
    Coco's Cabanas
    174 reviews
    .66 km away
    Piaf Restaurant
    105 reviews
    .91 km away
    Azul Restaurante
    124 reviews
    1.53 km away
    Nearby Attractions
    Co.Cos Culinary School & Catering
    237 reviews
    1.56 km away
    Scuba Libre
    548 reviews
    1.25 km away
    Kitemex Kitesurf School
    96 reviews
    .50 km away
    DiveXplor
    93 reviews
    1.57 km away
    Ask a question
    Questions & Answers
    Beanie217
    23 November 2017|
    AnswerShow all 4 answers
    Response from Princess_RivieraMaya | Property representative |
    Hi Beanie217! No, this has not charge. Regards!
    0
    Votes
    Google Translation
    Room Tips
    "6008 - first floor - close to the beach and breakfast restaurant - mildew and damp - no sunshine."
    Read review
    "We stay in the platinum section, for its quieter atmosphere and beach access"
    Read review
    "The rooms on the ground floor smelt damp, I think this was due to the proximity of the pools and fountains."
    Read review
    "Platinum is a must for the price and amenities included."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing