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Rosewood Mayakoba

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Rosewood Mayakoba
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1,551 Reviews from our TripAdvisor Community

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Showing 1,383: English reviews
Lancaster PA
Reviewed 10 July 2015

We just returned from our second trip to this wonderful resort. First, from the Northeast, it is so easy to access. We took at 7:55 am flight out of Philadelphia arrived in Cancun around 10:45 and were at the beach by 12 or 12.30. It was pure luxury from the moment we stepped into the Cadillac Escalade which picked us...

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Helpful?
10Thank timrobin
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear timrobin, On behalf of our entire staff, I thank you for sharing such a detailed, thoughtful review. You take great care to mention the individuals who have welcomed you to our resort and bestowed the special touches that brought you back to our resort for a second time, and we are so grateful for your kind words. Without this...

Washington DC, District of Columbia
Reviewed 9 July 2015

One of my favorite resorts from the rooms to the food to the service...top notch always. My only gripe is that they have to try and fix the beach! Not sure what the answer is but the beach erosion is getting pretty terrible. We didn't even go in the water this time. Overall, one of the top resorts I have...

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1Thank kp8334
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear kp8334, Thank you for your ongoing loyalty to Rosewood Mayakoba. There is nothing we love more than hearing from a returning guest, and we are pleased to know you’ve enjoyed consistently excellent stays, time after time. We do apologize for the current state of the beach. Please know that we are working diligently to not only clear the seaweed...

Houston, Texas
Reviewed 9 July 2015

Located about 5 miles north of Playa Del Carmen, about 1 hour south of Cancun. There are 9 different suites on the property. In total 125. There are 500 staff. Very high staff to visitor ratio. My wife and I travel a lot . We stay at very nice places, but this now is our standard to measure every place...

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4Thank Joseph B
Melbourne, Australia
Reviewed 9 July 2015

WOW! The most gorgeous resort and staff we have ever experienced. This truly is a 5 star resort! Absolutely magical from the moment you arrive. Every little detail is thought of and catered to. Obviously you pay for what you get, but it is worth every dollar! Food is amazing, service is even better, and the resort grounds are absolutely...

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1Thank mnbrpg
Reviewed 8 July 2015

I could not imagine a better way to spend my first time in Mexico. Rosewood Mayakoba thinks of everything for comfort, convenience and luxury. I was picked up in a Cadillac escalade with mobile wifi, given water and a cool scented towel, drove to the amazing property near Playa del Carmen that also has wifi throughout the resort (not just...

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4Thank Ashley S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ashley S, Thank you for choosing Rosewood Mayakoba for your first trip to Mexico. Playa del Carmen is a fabulous destination, and we are happy to have provided your accommodations. As you mention, our butlers are there to provide service that goes above and beyond the normal expectation. We know how nerve-wracking a dwindling battery can be, so we...

Columbus, Ohio
Reviewed 8 July 2015

My husband and I stayed at Rosewood Mayakoba for our honeymoon and it was worth every single penny spent. This is, by far, the best resort I have personally visited and will be difficult to beat! We decided to book the Rosewood Mayakoba transportation from the airport. We were picked up in an Escalade right outside the airport doors. The...

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1Thank blantonpartyof2
Miami, Florida
Reviewed 6 July 2015 via mobile

Well all of the reviews about this property were accurate! It is an amazing place-beautiful property, the suites are so nice, the food is incredible! What a vacation! Our butler was great and the concierge Andrea helped arrange our activities prior to our arrival. We loved the welcome mojito upon check-in. The breakfast buffet is one of the best buffets-you...

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2Thank Sordet
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Sordet, Thank you for taking the time to share your review. It is wonderful to know that even before your arrived, Andrew was able to assist in arranging resort activities. We hope you thoroughly enjoyed everything you signed up to experience! We are also pleased you had the opportunity to dine at several of our restaurants. Hopefully, the variety...

Philadelphia, PA (USA)
Reviewed 1 July 2015

The best was to sum this hotel is "Hospitality" I've never felt more pampered and taken care than at Rosewood Mayakoba. The room is outstanding. All areas are gorgeous and the food is outstanding. I highly recommend this to anyone!!! Is a must go.

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8Thank Nani1212
New York, New York, United States
Reviewed 1 July 2015

My husband and I booked a last minute trip to the Rosewood Mayakoba when I needed to get away from everything after my Mom died. It was the perfect place to relax and regroup. The rooms are completely private and spacious including both a patio with a plunge pool and a roof deck that is perfect for star gazing. Our...

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3Thank Julia Z
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Julia Z, First and foremost, please accept our condolences for your loss. We understand entirely the need for a change of scenery, and we thank you for your choice in resort. It sounds as though you were able to get in touch with nature during your jogs and relax in the privacy of your suite. We hope that you...

Montclair, New Jersey
Reviewed 1 July 2015

We have stayed here 3 times.... and will stay many more. The name Rosewood essentially means luxury and this property delivers at a price much more palatable than their others. The grounds are simply stunning. Set on limestone cliffs surrounded by an intricate lagoon system, the resort aims to woo you from the get go with your boat arrival replete...

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3Thank MrsFanster

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $967 - $3,127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
141 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
2 months ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great.”
 of 5 bubbles 470diana, 22 Feb 2017 | Read review
“Eat at Agave Azul for the most amazing sushi!”
 of 5 bubbles 918leahw, 17 Feb 2017 | Read review
“For Lagoon rooms - request sun time you prefer if important, the rooms face all different directions;”
 of 5 bubbles weebarona, 17 Feb 2017 | Read review
“We've stayed in a beach unit both times - they're plenty large and have a great view.”
 of 5 bubbles dlepoff, 14 Feb 2017 | Read review
“We were in room 212 and really enjoyed the location. Our friends were in 314 and it was a little closer to the beach but in the same room class. ”
 of 5 bubbles JustinandBrookeP, 13 Feb 2017 | Read review
5 of 5