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Rosewood Mayakoba

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Rosewood Mayakoba
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1,547 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
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New York
Reviewed yesterday NEW

This is the ultimate in unique luxury and privacy. Our "room" was in fact a small villa, complete with private roof deck, plunge pool, multiple bathrooms, etc. and a price to match. The infinity pool on the beach is stunning. The staff was perfectly professional but I can't say anyone went above and beyond. Take the boat tour through the...

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Helpful?
Thank Sara S
Reviewed 2 days ago NEWvia mobile

I took my wife for her birthday for 4 days. We were promptly met at the airport by our driver. As soon as we got in the car he offer us a moist towel, local chocolates, and coronas. Already off to a great start. Once we arrived we were kindly greeted with a delicious welcome drink. Our room wasn't ready...

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Helpful?
Thank Ardon A
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ardon, Happy belated birthday to your wife! We know how disappointing poor weather can be when your vacation starts, and we are pleased to hear some of our rainy day activities made up for lost time in the sun. Kantun Chi is such a beautiful place to explore. During your next visit, we would love to assist in booking...

New York City, New York
Reviewed 4 days ago NEW

Amazing service and great destination for adults and children. Good restaurants on property and accommodations are beautiful. Staff goes out of their way to helpful and there is plenty of staff to make sure you can always get what you need

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Hillary S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Hillary, Thank you for taking a moment to share your review. Recommending our destination for both adults and children is much appreciated, as I believe our Rose Buds program sets us apart as a resort property. Parents can feel comfortable sending their children to learn about Mexican traditions, practice their swim skills, make crafts, and more while they relax...

Austin, Texas
Reviewed 5 days ago NEWvia mobile

Yikes! Luxury, service, food, beach, spa. Wow! Seriously folks. Expensive, exclusive and worth every penny. The butlers are outstanding. Catering to your every whim even if you don't know you have one. The beach is beautiful and the beach service incredible. Most beautiful spa. Can't say enough about the food. Really great.

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Helpful?
Thank Michael T
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Michael, Thank you for this lovely review. Surrounded by a mile of Caribbean sand and an emerald jungle, the location and architecture of our hotel is designed to provide a serene oasis for our guests, and we are elated that this contributed to your experience. If I can be of any assistance in planning your next visit, please do...

New York City, New York
Reviewed 5 days ago NEW

Beautiful resort with excellent service from start to finish. Butler service was amazing with outstanding attention to detail, from the welcome margaritas to the rose pedals in the suite, and we particularly like the ease of the mobile app to communicate with our Butlers.

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank W1911XSdouglass
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear W1911XSdouglass, Thank you so much for your kind words. I am thrilled that we were able to help make your getaway so special. Given our intimate number of suites, we do our absolute best to ensure that each of our guests is treated with the utmost care, and I’m pleased to hear that it did not go unnoticed. We...

Chicago, Illinois
Reviewed 5 days ago NEW

We stayed at the Rosewood for the second time, this time with our 17 month old son. The care he received from the staff was, hands down, the best and we stay at five star hotels around the world. Our babysitter Michelle was excellent. Our butlers were excellent and we just can't chance to stay anywhere else in this region....

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Helpful?
Thank hlthatcher
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear hlthatcher, Thank you for your second visit and for allowing us the opportunity to accommodate your growing family. When families choose Rosewood Mayakoba as their destination, we take care to allow parents some time alone so you can truly enjoy our sense of place. Michelle will be thrilled Sincerely, Daniel Scott Managing Director

New York
Reviewed 5 days ago NEWvia mobile

Came here for few days this month and was better than expected (and I had high expectations). Service is phenomenal Try to get Ocean villa. Fab bathrooms with large outdoor showers and private plunge pool on terrace. Sandbags in ocean to stop erosion supposed to be gone within month or so which will only make the views better. Only downside...

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Helpful?
Thank Barbara L
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Barbara L, It is wonderful to read your review and learn more about your stay. Our oceanfront accommodations are second to none, thanks to the crashing waves, utmost privacy, and pool service upon request. As we partner with our neighbors to aid in our beach’s recovery, we look forward to providing even more stunning views in the months to...

Reviewed 6 days ago NEW

I'm sure this is one of the best in Riviera Maya. The thoughtfulness in service here was perfection. Attentive without hovering. We stayed in a deluxe lagoon suite and it was large and spacious and amazing. It's all in the details, from the vanity and bench, to his and hers flip flops and slippers (fiance forgot his flip flops), to...

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Helpful?
Thank SarahR_Travels-143
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear SarahR_Travels-143, Thank you for taking a moment to review your stay at Rosewood Mayakoba. It sounds as though you embarked on a few adventures and allowed yourself some pampering—a perfect way to experience Mayakoba. We aim to provide warm, attentive service from the moment you arrive and throughout each night of your stay. It is wonderful to know you...

Chanhassen, Minnesota
Reviewed 6 days ago NEW

I titled this review welcome home because that is what we were told when exited the vehicle on arrival. This was our fifth visit to Mayakoba. We did not think things could keep getting better but alas, they did! Dinner in the garden under the Seba tree was magical. Fun new food truck at the beach, and the improvements to...

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1Thank 470diana
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 470diana, After five visits, “home” is right. It was a pleasure to meet you and introduce you to some of the improvements around property, like our new beachfront concept Aquí Me Quedo. It’s also wonderful to hear that some of our beloved men behind the bar could mix some of your favorite cocktails. We know that upholding some of...

Pottsboro, Texas
Reviewed 1 week ago NEWvia mobile

Amazing is the best word to describe this property. Every day spent at this resort is truly magical. This was our second trip, last minute, and once again it exceeded any expectation. Daniel Scott just WOW! The staff are some of the very best. Elaine and Carmen made our stay such a joy. As I did the first time, leaving...

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Helpful?
Thank hgladen
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear hgladen, From the bottom of my heart, thank you. Your review is so meaningful to me, and it’s clear that you realize that the experiences at Rosewood Mayakoba simply could not come to life without the talented team I work with. I will send Elaine and Carmen your well wishes. While your second visit says so much, I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $967 - $3,132 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
141 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
2 months ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great.”
 of 5 bubbles 470diana, 22 Feb 2017 | Read review
“Eat at Agave Azul for the most amazing sushi!”
 of 5 bubbles 918leahw, 17 Feb 2017 | Read review
“For Lagoon rooms - request sun time you prefer if important, the rooms face all different directions;”
 of 5 bubbles weebarona, 17 Feb 2017 | Read review
“We've stayed in a beach unit both times - they're plenty large and have a great view.”
 of 5 bubbles dlepoff, 14 Feb 2017 | Read review
“We were in room 212 and really enjoyed the location. Our friends were in 314 and it was a little closer to the beach but in the same room class. ”
 of 5 bubbles JustinandBrookeP, 13 Feb 2017 | Read review
5 of 5