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Rosewood Mayakoba

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Rosewood Mayakoba
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1,503 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Rowayton, Connecticut
Reviewed 2 days ago NEW

Rosewood Mayakoba is a lovely resort, and the staff are all very friendly. The grounds are pretty, and we loved having bikes to get around. I am a beach person, and was extremely disappointed, as the ocean was horrible. For what we were paying, it was absolutely not what I expected. Obviously the weather is beyond the control of the...

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Jean B
New York
Reviewed 2 days ago NEW

This is the most beautiful, relaxing spot I have ever been to- service w a smile - they predict your every need and fill it beyond your wildest expectations- professional and warm - I would come back every year

Review collected in partnership with Rosewood Hotels & Resorts
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Thank Martin And Naom... L
Reviewed 2 days ago NEWvia mobile

My partner and I have been fortunate to have traveled very extensively throughout the world so we feel we have a very realistic basis of expectation to compare our experience to. The resort is not at all what I expected. We had a beach front suite. The suite was very small and ordinary. A little run down looking. There is...

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1Thank SusanB1000
Marina del Rey, California
Reviewed 3 days ago NEW

This place is truly one of a kind. from the setting, to the rooms, to the food and finally the service, all top of the line. The entry level room is a private villa with rooftop deck, outdoor shower, private lagoon front deck, comes with bikes, it is literally beyond belief.

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Thank CarolH2011
Reviewed 1 week ago NEWvia mobile

This resort is probably my favorite one so far. Booked an island suite. The room is spacious and beautiful. Floor to ceiling window offers great lake view from the room. Plunge pool (heated), living room, bathroom on the first floor. Also a dock is available for this type of room, so could get to the room via boat if you...

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Helpful?
Thank Foxx_XX18
Rosewood M, Manager at Rosewood Mayakoba, responded to this review

Dear Foxx_XX18, Thank you for sharing your wonderful feedback with us in a review. We’re glad you were able to join us at the Rosewood Mayakoba for a relaxing, luxurious vacation in paradise. It’s great to hear you enjoyed the crystalline ocean views and perfect luxury of one of our Island suites, which are popular for good reason. Your wonderful...

Los Angeles, California
Reviewed 1 week ago NEW

The most magical place ever... And I have been to many places ... But every second every person is interested in your happiness... And I have asked them all about theirs ... They love working here ....so thank you to rosewood for taking care of their employees ... As they take care of us... It reminds me of how simple...

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Thank Lee R
Rosewood M, Manager at Rosewood Mayakoba, responded to this review

Dear Lee R, It is a privilege to have the opportunity to work alongside such a talented, hardworking group of professionals that light up our staff roster at Rosewood Mayakoba—and we will be sure to let Claudia, Karen, Carolina, Carmen, Ramon and Luis know you appreciated their incredible service. I am thrilled to hear you enjoyed their fantastic energy and...

Sevenoaks
Reviewed 1 week ago NEWvia mobile

This hotel was beyond perfection. We are planning to go back next year. The food and service is of the highest level. Food intolerances are well catered for. A real gem. Thank you. The suites are of the highest standard and our butlers were always helping us to make the stay relaxed and enjoyable.

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Helpful?
Thank Rose W
Rosewood M, Manager at Rosewood Mayakoba, responded to this review

Dear Rose W, At Rosewood Mayakoba, our entire staff is determined to provide a level of service you’re unlikely to find elsewhere—and we sincerely appreciate your wonderful compliments for their hard work and commitment to your experience. Everyone will be delighted to hear you were pleased with your vacation at our beautiful resort paradise, and we’re glad to hear you...

Charleston, South Carolina
Reviewed 2 weeks ago

Rosewood Mayakoba is unlike anything I have ever experienced. The food and property are certainly spectacular, but the staff is what really sets it apart. Every person from the private butlers to the pool staff and even the maintenance crews had an obvious passion for hospitality and their role at the property. After a week, it is very clear why...

Review collected in partnership with Rosewood Hotels & Resorts
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3Thank christianandeliz2017
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear christianandeliz2017, Thank you for sharing your thoughts and for your visit. From our gardeners to our butlers, our chefs to our water sport instructors, providing our guests with the absolute best service we can is our top priority. We hope this shines through in every moment you spend here. I appreciate you taking the time to write these compliments....

Middlesex
Reviewed 2 weeks ago

What a place this is. Everything about the resort is superb as can be seen from lots of other reviews. I'm privileged to have been able to stay at some of the best hotels in the world. Without a doubt the Rosewood Mayakoba is right up there. And I think the main reason for that is to do with the...

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1Thank GG1801
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear GG1801, Thank you for coming to our part of the world for the holidays. You certainly picked up on what we think is most important for our guests to experience—ultimate service and beautiful connections to nature. Living in such a gorgeous place and working with such talented people has inspired us to find new ways to surprise and delight...

Reviewed 2 weeks ago via mobile

We just returned tonight from our third trip in 7 months to Rosewood Mayakoba and can't wait to return. It simply doesn't get any better. I cannot overstate how amazing the customer service is and what a special place this resort is. It is perfection!!! Daniel Scott runs the best resort on earth. Thanks Daniel for another amazing stay at...

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2Thank Brad S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Brad, Brad—you know I sincerely mean it when I say the pleasure was all ours. You have been a great guest around these parts. We love being able to call you a friend and show you what makes being in Mayakoba so special. I’ll tell everyone you mentioned here that Brad says hello and gracias for their service. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $1,035 - $3,149 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com and Cheap Tickets so you can book your Rosewood Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
137 questions
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london
Ottawa, Canada
23 days ago
Old Tappan, New Jersey

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“211 on the lagoon - beyond luxurious and beautiful.....”
 of 5 bubbles martinandnaomil, 19 Jan 2017 | Read review
“You cannot go wrong since the entry level is the highest I've ever seen.”
 of 5 bubbles CarolH2011, 18 Jan 2017 | Read review
“I would be surprised if there is a single room on this property that is not stunningly incredible.”
 of 5 bubbles christianandeliz2017, 6 Jan 2017 | Read review
“The rooms are absolutely amazing and as private as can be. Even the smallest was HUGE! We enjoyed the lagoon suite and would look to try a beach suite next time. ”
 of 5 bubbles J2122BXerinr, 3 Jan 2017 | Read review
“Rooms are lagoon view or beach, we prefer the lagoon.”
 of 5 bubbles C6139JLlaurenh, 2 Jan 2017 | Read review
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