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Rosewood Mayakoba

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Rosewood Mayakoba
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1,538 Reviews from our TripAdvisor Community

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Showing 1,370: English reviews
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Pottsboro, Texas
Reviewed yesterday NEWvia mobile

Amazing is the best word to describe this property. Every day spent at this resort is truly magical. This was our second trip, last minute, and once again it exceeded any expectation. Daniel Scott just WOW! The staff are some of the very best. Elaine and Carmen made our stay such a joy. As I did the first time, leaving...

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Helpful?
Thank hgladen
New York City, New York
Reviewed 2 days ago NEW

The hotel is beautiful and the accommodations are as good as anywhere in the world. What sets this property apart are the people who work there. The most accomadating and genuinely friendly staff anywhere.

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Helpful?
Thank joeB5481OP
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear joeB5481OP, It is a pleasure to hear how much you enjoyed your experience. Our emerald jungles, beautiful lagoons, and pristine sands are truly breathtaking, and we are delighted you agree. Thank you for your wonderful review, and we look forward to welcoming you back someday in the not-so-distant future. Sincerely, Daniel Scott Managing Director

Los Angeles, California
Reviewed 5 days ago NEW

Rosewood Mayakoba is without a doubt one of the finest resorts in the Riviera Maya. The beautiful rooms with modern amenities and comfort, the lagoon, beach, grounds, restaurants - all make this a very special resort. As it's in the Mayakoba gates, many can enjoy the chance to eat at Agave Azul - the best sushi I've had in a...

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Helpful?
Thank Leah W
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Leah W, Thank you for visiting our beautiful oceanfront paradise and for sharing your wonderful compliments for our staff. Our dedicated team is what makes our resort stand out as a true luxury escape, and we appreciate your kind words of encouragement. After all, there is nothing quite like fresh sushi while in Mexico! Please do not hesitate to...

Novi, Michigan
Reviewed 5 days ago NEW

Spent 5 awesome days at the Rosewood Mayakoba (35 minutes from Cancun airport). The service is exceptional, accommodations beautiful. We stayed in a Lagoon suite; beautifully appointed, very unique setting. Since we planned on staying at our room for sunning and relaxing we were disappointed that our assigned room faced the wrong direction for afternoon sun. The hotel moved us...

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Helpful?
Thank weebarona
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear weebarona, Thank you for these wonderful sentiments. How special it is to know we could accommodate you in a suite that was perfect for your needs. Seeing as you hail from Michigan, we are sure you were in need of some sun! While we certainly encourage exploring the Playa del Carmen area, we trust that you were thoroughly pleased...

Leigh-on Sea, United Kingdom
Reviewed 1 week ago

A really enjoyable stay, staff very attentive and the accommodation high class. A couple of very very minor issues which I think worth highlighting, after all, if nobody says, you'll never know! Earplugs in the room would be a good addition to aid sleep at night. The birds are very noisy from very early, whilst I absolutely appreciate this is...

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Helen M
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Helen M, Thank you not only for sharing your thoughts, but for providing us with areas for improvement. We are constantly and continually looking for ways to perfect our operation, and your feedback will help immensely in this regard. We will immediately look in to supplying our rooms with these conveniences and seeing why your proposed arrival time was...

Denver, Colorado
Reviewed 1 week ago

On our second visit, we were still very impressed with this place - especially with the very well-trained staff. The beach is limited by sand-preservation equipment, but the pools are fine and there's lots of water in the resort.

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1Thank dlepoff
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear dlepoff, Thank you for visiting us once again in Mayakoba. Nothing could make us happier than hearing your second visit lived up to the standard set by the first. Because erosion has impacted the area around Playa del Carmen, we do unfortunately have to employ some machinery on occasion to ensure our beaches remain at the highest quality. I'm...

Syosset, New York
Reviewed 1 week ago via mobile

The staff here was simply spectacular. Everyone was attentive and dedicated to fulfilling our every want or need. The resort is beautiful and immaculately maintained. Our room was comfortable and luxurious This is a truly wonderful full place to come to relax and unwind. The opportunities to explore and adventure are here, though we chose to forego them and just...

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Thank Ra_Mb_Spa
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ra_Mb_Spa, Thank you for taking a moment to review your stay. You are correct—whether you are in search of a relaxing retreat, a culinary journey, an oceanic adventure, or more, we aim to deliver. Sense Spa is renowned for its holistic treatments and tranquil atmosphere, and we hope you were able to schedule some time at this special hideaway....

Nashville, Tennessee
Reviewed 1 week ago

We really enjoyed our first stay at the Rosewood Mayakoba. We usually stay next door at the Banyan Tree which is also nice. We really enjoyed the attentive service. Especially since we traveled with our 6 month old baby for the first time internationally. We also really enjoyed being invited to a guest cocktail reception in the Ceiba Garden. The...

Review collected in partnership with Rosewood Hotels & Resorts
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Thank JustinandBrookeP
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear JustinandBrookeP, We could not be more pleased to hear that your first stay at Rosewood Mayakoba exceeded your expectations. Seeing as you visited with your child, we do hope our service allowed for relaxing moments and beautiful new memories. A dinner at La Ceiba is the best way to absorb our unique form of hospitality. I hope the meal...

New Jersey
Reviewed 1 week ago

Hello Trip Advisor People, Just read the other reviews! It's all true. When I die and hopefully go to heaven, heaven will be the Rosewood Mayakoba~ The resort is beautiful. The nature surrounds. The staff is ever so willing to assist and are polite, friendly, and happy!

Review collected in partnership with Rosewood Hotels & Resorts
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Thank PJP1949
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear PJP1949, Thank you for your review! The lush tropics that surround our resort could indeed be described as “heavenly.” It was our pleasure to serve you in our private slice of heaven, and we would love for you to join us again soon. Sincerely, Daniel Scott Managing Director

The World
Reviewed 1 week ago

We have stayed at several Rosewood properties over many years, and this is the tops so far (waiting for Little Dix Bay, Virgin Gorda to reopen next year after complete refurbish). Anyway, in no particular order, the service is consistently friendly and highly professional, the rooms are luxurious, the beach is beautiful although during our stay water was a bit...

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Thank paddock_rat
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear paddock_rat, Thank you for being such a loyal guest of Rosewood resorts. We are in good company with our sister properties, and so we consider it an honor that you call Mayakoba your favorite. It is easy to provide exceptional service amongst the beautiful backdrop that the ocean affords us. For ocean lovers, the Beachfront Suites certainly do deliver,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $975 - $3,131 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
140 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat at Agave Azul for the most amazing sushi!”
 of 5 bubbles 918leahw, 17 Feb 2017 | Read review
“For Lagoon rooms - request sun time you prefer if important, the rooms face all different directions;”
 of 5 bubbles weebarona, 17 Feb 2017 | Read review
“We've stayed in a beach unit both times - they're plenty large and have a great view.”
 of 5 bubbles dlepoff, 14 Feb 2017 | Read review
“We were in room 212 and really enjoyed the location. Our friends were in 314 and it was a little closer to the beach but in the same room class. ”
 of 5 bubbles JustinandBrookeP, 13 Feb 2017 | Read review
“Beachfront if you have the budget”
 of 5 bubbles paddock_rat, 13 Feb 2017 | Read review
5 of 5