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Riviera Maya Suites

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312 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Canada
Reviewed 19 March 2016

It was great, the swiming pool is beautiful and unlike some of the other hotels we had it all by ourselves sometimes :) the beach is not at your door step but it is about one block or so away, not a big deal. We stayed in a Garden unit and the best part is that you have this beautiful...

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Helpful?
Thank Robert B
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

It will be a pleasure to serve you on your next visit. Thanks for your preference and comment.

Orebro, Sweden
Reviewed 14 March 2016

If you are a family or some friends who would like to share a house the Garden Villa is the perfekt house to stay in! Four bedrooms, two bathrooms, big kitchen with all you will need! Big pateo , we were eight people. Your own barbeque! A beautiful garden like a jungle with lots of animals passsing! Very privat and...

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Helpful?
Thank ewacarinz
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Thanks for your kind comment, it will be a pleasure to serve you on your next visit to the Mexican Caribbean in Playa del Carmen.

Reviewed 11 March 2016 via mobile

I am in loss of words to describe my stay at this resort. The resort is spread over 90 acres with a world class spa to pamper your body. The rooms were suites with jacuzzi and were just out of the world in terms of comfort. The buffet spreads offered the best of Mexican cuisine and I enjoyed every bit...

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Helpful?
Thank apalta
Saint Paul, Minnesota
Reviewed 9 March 2016

We have stayed in the condos before but this time stayed in one of garden suites and it was as wonderful as all previous visits. The staff and service are absolutely second to none and location great.

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Helpful?
Thank huthut002
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

We are very happy that you came to visit us again!. Thanks for your kind comment. We await you in your next visit.

Reviewed 4 March 2016 via mobile

Choosing palmar del sol by riviera maya suites has been the best decision of my life! Great service both customer service and the security guards. They made me feel at home and safe 24/7. The villa was amazing, spacious and we, a group of 8 boys could not be any happier. I would defnitley choose the riviera maya suites every...

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Helpful?
Thank Francois T
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for taking the time to leave us your opinion. Your comments are very important for us to continue providing an excellent service. We will be happy to see you again in your next visit and glady will give you our warmest welcoming to our condos. Remember to use your frequent guest discount (-10%off) in the total...

Wilmington, North Carolina, United States
Reviewed 29 February 2016 via mobile

The condo was the best!! Had a 2 bedroom penthouse and the roof top was a quiet spot in the middle of 5th avenue! Could have used more lounge chairs and hammocks. The check in went smoothly, the inventory took 5 minutes- wish she had showed us how to operate appliances ( they were in Spanish)! The apartment included purified...

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Helpful?
Thank Denise S
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for taking the time to leave us your opinion. Your comments are very important for us to continue providing an excellent service and get a quick solution if there any problem. We will be happy to see you again in your next visit and glady will give you our warmest welcoming to our condos. Remember to...

Maidenhead, United Kingdom
Reviewed 26 February 2016 via mobile

I spent a week there with my mum and sisters we were 7 in a 3 bedroom apartment, we were very comfortable, the apartment had everything a full equipped kitchen, laundry room with washing machine, tumble dryer and dishwasher. The apartment was immaculate and it was cleaned every day including Sunday. Location is ideal around the corner from the 5th...

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Helpful?
Thank Souldew
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for your opinion and for the 5 stars. Your comments are very important for us to continue providing an excellent service and get a quick solution if there any problem. We will be happy to see you again in your next visit and glady will give you our warmest welcoming to our condos. Remember to use...

Tyler, Texas
Reviewed 23 February 2016 via mobile

I'm hesitant to give such a great review b/c I want this place to stay a secret. Staff was very friendly and accommodating. Location was perfect for 5th ave and choice of beaches. Thank you Riviera Maya Suites!!!

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Helpful?
Thank lmstokes13
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for your comments. We are glad to know you had a comfortable and pleasant stay in our condos. we hope you come back soon. Remember to use the frequent customer discount (-10%off). Best regards

Bucharest, Romania
Reviewed 21 February 2016 via mobile

The aparthotel has an excelent location (near the 5th Ave, but not on it, less noise!). friendly staff (with excellent beaches reccomandations, take a car!), underground parking, strong WiFi. We had an appartament of 3 bedrooms, huge dining room, cleaned daily. More than this, for your kids, the maid was a real "towels artist", producing each day something spectacular (I...

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Helpful?
Thank Iustin P
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your comments. We are happy to know your stay was pleasant and comfortable and we will take note about your suggestions for a better service. We hope you come soon and stay with us in your next family vacation, as a frequent guest you will have 10% off in your future reservation.

Caledon, Canada
Reviewed 9 February 2016

We travelled with our three adult children at New Years and we were thrilled with Riviera Maya Suites.The location is fabulous...we literally walked out of the building onto Fifth Avenue and yet on our back balcony, overlooking a beautiful pool and garden, we felt like we were in our own private oasis. The suites were large and clean and the...

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Helpful?
Thank Kathy s
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Dear family,thank you very much for your comments. We are happy to know your stay was pleasant and comfortable and we will take note about your suggestions for a better service. We hope you come soon and stay with us in your next family vacation, as a frequent guest you will have 10% off in your future reservation.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by the owners of the well known Hotel Las Palapas, pioneers at Playa del Carmen. The apartments are fully equipped with high quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience at the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Ccoral Rreef, yachting on Caribbean Sea, amazing sport fishing, and many others.Also, as Riviera Maya Suites guest, you will enjoy access to the private beach club, and all the facilities of the famous Hotel Las Palapas, the perfect place to laid back and enjoy the sun, the ocean breeze trough palm trees, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México.The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi basement to the three apartment floors.The roof has been designed as a solarium, from there and particularly from the third floor penthouses you can enjoy a spectacular view of the turquoise Caribbean Sea.The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and extra bed. There is a large living and dining room and nice balcony with chairs, table and hammocks. ... more   less 

Additional Information about Riviera Maya Suites

Address: Av 32 Norte S/N | Entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $200 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Maya Suites staff and other travellers.
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Questions? Get answers from Riviera Maya Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the rooms that have inner view instead of street view because it can be noisy on the street”
 of 5 bubbles 3Relax333, 13 Aug 2016 | Read review
“Rooms on the 3rd floor have lovely views over the trees in the gardens.”
 of 5 bubbles sianhw, 2 Apr 2016 | Read review
“We stayed in the three bedroom penthouse and had three bedrooms with three bathrooms, a slight view of the water, and ample space!”
 of 5 bubbles 353samanthaf, 2 Feb 2016 | Read review
“Ask for a room away from 5th Avenue.”
 of 5 bubbles Jill010, 9 Jan 2016 | Read review
“don't get the bungalow and make sure the path to the beach is fixed”
 of 5 bubbles jessem148, 29 Jul 2015 | Read review
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