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Grand Hyatt Playa Del Carmen Resort

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Traveller (1757)
Room & Suite (515)
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Overview
Hotel website
1a Avenida esquina Calle 26 Colonia Centro, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Grand Hyatt Playa Del Carmen Resort
Special Offer: December Holidays
Hotel deals
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,519)
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1,666 results
Traveller rating
1,178
264
108
57
59
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LanguageEnglish
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1,178
264
108
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59
Show reviews that mention
All reviews day club club level the grill cocina restaurant club music beach club next door beautiful hotel rooms are modern restaurants and shops pool area ocean front adult pool sushi bar fifth avenue pool staff swim up room partial ocean view
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1 - 5 of 1,666 reviews
Reviewed 5 days ago

The service was outstanding. Everyone was extremely friendly and willing to help you with anything and everything you need. The food was delicious. From the breakfast buffet to drinks and lunch by the pool we were impressed. There was also a good amount of options...More

Review collected in partnership with Hyatt Hotels
Thank Camper230944
Response from GrandHyattPlaya, Public Relations Manager at Grand Hyatt Playa Del Carmen ResortResponded 3 days ago

Dear Camper230944, Thank you for taking the time to review our beautiful property. This is a sophisticated Resort but still chic and vibrant because of its location, right in the center of Playa del Carmen where our guests love to be hosted for our quality...More

Hotel's Favourite
Reviewed 17 July 2018

Honestly, this hotel exceeded my high expectations! All the staff were incredibly polite, friendly and respectful. I must say that David in the Club Lounge was particularly helpful and kind. The rooms were beautiful, modern and spacious. We had a sea view room and it...More

4  Thank Lucy G
Response from GrandHyattPlaya, Gerente at Grand Hyatt Playa Del Carmen ResortResponded 24 July 2018

Dear Lucy, Thank you very much for your great review. We are totally excited after reading your comment! Our main purpose is to over exceed the expectations of our guests who are the most important for us. We design carefully each touch and element in...More

Reviewed 5 days ago

When I checked in they asked me for a deposit that would be returned to my bank card at the end of my stay, I've been waiting for that refund on my card about 20 days, when i did the check out i was told...More

1  Thank Gerardo O
Response from GrandHyattPlaya, Public Relations Manager at Grand Hyatt Playa Del Carmen ResortResponded 3 days ago

Dear Gerardo, First I would like to thank you for taking the time to advise of your recent stay at Grand Hyatt Playa del Carmen. It is only by way of customer feedback like yours that we are able to maintain and, when necessary, improve...More

Reviewed 6 days ago

The Grand Hyatt Playa del Carmen is situated close to the famous 5th avenue shopping area and pedestrian walking mall and it's on the beach. Our room was spacious, clean and friendly. The restaurants on the property were fantastic. The food was beautifully presented and...More

Review collected in partnership with Hyatt Hotels
Thank crrhino
Response from GrandHyattPlaya, Public Relations Manager at Grand Hyatt Playa Del Carmen ResortResponded 3 days ago

Dear Crrhino, Thank you for mentioning the superb location of our beautiful beachfront resort just steps away from the famous Quinta Avenida! Our main purpose is to over exceed the expectations of our guests who are the most important for us. Thank you for highlighting...More

Reviewed 1 week ago via mobile

A lot of thought was put into building this resort. The moment you get to the property, the entrances opens up all the way to the ocean in the back. Rooms are very modern and clean. The bar and restaurant were great too. The front...More

Thank Phillip F
Response from GrandHyattPlaya, Director General at Grand Hyatt Playa Del Carmen ResortResponded 6 days ago

Dear Phillip F, Thank you very much for sharing your comments, I am very glad to read that you had such a memorable experience. It means a lot to us that you decided to stay with us! it was a great pleasure and compliment for...More

View more reviews
About
Description
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida - Fifth Avenue - , Hyatt Playa del Carmen will More arrive to bring guests an intimate introduction to the Bohemian vibe of Playa del Carmen, or simply Playa, as it is locally known. Unique food & beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach - our two restaurants and three bars/lounges are our own extension of the vibrant offerings of La Quinta Avenida. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
314
Price range
USD 216 - USD 781 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Playa Del Carmen Resort Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
314
Price range
USD 216 - USD 781 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Playa Del Carmen Resort Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (1,757)
Room & Suite (515)
Pool & Beach (327)
Dining (152)
Family and Play Areas (50)
Amenities (43)
Business Centre & Event Rooms (16)
Nearby
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Questions & Answers
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Rachel T
7 October 2018|
Answer
Response from MEM22 | Reviewed this property |
We did not see any entertainment during our stay.
0
Votes
Room Tips
"4th floor partial ocean good value"
jessc340
1 week ago
Read review
"bottom floor with a swim out pool allows access to the beach/pool quickly"
SEArentity
2 weeks ago
Read review
"Choose a swim-up room facing the ocean. You'll get a great view, and can come back to your room to..."
AF5420
27 Aug. 2018
Read review
"Rooms on the north side are quieter"
sunseeker087
26 Aug. 2018
Read review
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