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Playa Palms Beach Hotel

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Traveller (763)
Room & Suite (476)
Storyboard
Overview
  • Excellent61%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Playa Palms Beach Hotel
Offers & Announcements: USD 239 (USD)
Offers from Playa Palms Beach Hotel
Offers & Announcements: USD 239 (USD)
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,046)
Filter reviews
825 results
Traveller rating
493
249
48
21
14
Traveller type
Time of year
LanguageEnglish
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493
249
48
21
14
Show reviews that mention
All reviewsfishing boatsocean view studiocontinental breakfastboutique hotelsmall hotelevery morningthe location is perfectrestaurants and shopsocean frontbring earplugslight sleeperthird floorcoffee makertwo blocksloved this hotelsmall poolwe loved our stay
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1 - 5 of 825 reviews
Reviewed 5 days ago

Practically perfect in every way. Modern, comfortable, conveniently located while being quiet. The only drawbacks were that the power went out a couple of times (they were working on the lines down the street) and the beach was full of seaweed. Neither of these things...More

Review collected in partnership with this hotel
Thank C B
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 2 days ago

Dear C B, Thank you for taking a moment to review your recent experience with us. We are glad you enjoyed your stay, our convenient location in the center of Playa del Carmen and the tranquility of the hotel. Please excuse the inconvenience with the...More

Hotel's Favourite
Reviewed 11 January 2018

Amazing and friendly staff, hotel is located directly to the beach, it's cozy and quiet event though the hotel is located next to the city. I really felt comfortable as a solo traveler. Breakfast is good.More

Review collected in partnership with this hotel
3  Thank Niriell
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 15 January 2018

Dear Niriell, Thank you very much for your great review and the perfect rating. We are happy you enjoyed your stay at Playa Palms Beach Hotel and especially appreciate your great shout-out to all our staff. It was a pleasure having you stay with us...More

A TripAdvisor Member
1
Reviewed 3 weeks ago

Our accomodations were just as we expected and the staff were friendly, helpful, and understanding. The hotel was an intimate and quiet refuge from the outside environment. An excellent experience that would definitely be worth repeating!More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 2 weeks ago

Dear guest, Thank you very much for your kind review and the top rating. We are glad you enjoyed your experience at Playa Palms Beach Hotel. Thank you also for highlighting the attentive service from all our staff members. It was a pleasure having you...More

Reviewed 13 June 2018 via mobile

Another find on line. This is essentially a condominium development with AirBnB type listings. It is not all inclusive and that’s fine. Breakfast is included via delivery to your door. Hotel next door has a bar as well as food they will serve on the...More

Thank Mitchell W
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 4 weeks ago

Dear Mitchell, Thank you very much for your kind review and the top rating. We are happy to read that you enjoyed your recent stay with us, your room, the service we offer and our convenient location in the very heart of Playa del Carmen....More

Reviewed 6 June 2018 via mobile

Absolutely loved this place! First time in Mexico and definitely not the last! Stunning view of the sea and beach from our balcony, well equipped rooms and a decent shower. Service was impeccable and the breakfast a great start to the day. Location is 2...More

1  Thank GKemp877
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 11 June 2018

Dear guest, Thank you very much for your great feedback and the 5-star rating. We are glad you enjoyed your stay with us, especially the wonderful views over the Caribbean Sea you had from your room as well as our convenient location downtown Playa del...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Outdoor pool
Details
Price range
USD 119 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 119 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (763)
Room & Suite (476)
Pool & Beach (205)
Dining (13)
The Hotel (PRE-RENOVATION) (31)
Amenities (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kristin L
15 June 2018|
Answer
Response from HelgeSturesson | Property representative |
Hi Kristin, We definitely don't have a Spring break atmosphere but are all the opposite of it. At Playa Palms Beach Hotel you find a tranquil and relaxing atmosphere. Kids are of course welcome! Also, I'd like to add, that... More
0
Votes
MizMars
22 May 2018|
AnswerShow all 2 answers
Response from HelgeSturesson | Property representative |
Dear Marlène, Our guests seem to be satisfied with the sleeping quality of the sofa beds, so far we haven't received complaints about it :) If your daughter prefers to have a bit more space, we recommend staying in our... More
1
Vote
sheila P
15 February 2018|
Answer
Response from HelgeSturesson | Property representative |
Dear SheKatKelly, Yes, we offer a private transfer from the airport to the hotel and back. Please contact us directly for more information about the price. Thank you and have an awesome day, Helge Sturesson General... More
1
Vote
Room Tips
"Third Floor ocean Views - Go somewhre else for breakfast"
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"Ask for a room toward the beach"
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"Rooms with beach view are great."
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"Love the 2nd floor rooms facing the ocean"
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