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29/10/2017 30/10/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     20 people are viewing this hotel
    USD 261*
    USD 254*
    SAVE USD 7
    USD 259*
    USD 254*
    Traveller (1901)
    Pool & Beach (462)
    Room & Suite (442)
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    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: GET $300 USD in Credits!
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    Paradisus Playa del Carmen La Perla
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    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,680)
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
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    771 - 775 of 3,140 reviews

    Reviewed 12 July 2016 via mobile

    We stayed for 2 weeks at royal haciendas in July this year. Pros: wonderful service from the waiting staff, especially Arcadio, Netfali, Manuel & Juan. Nothing was too much for them & service was impeccable at pool bar & Palapa buffet. Our daughter who is...More

    Thank unclerick45
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Haciendas All Suites Resort & SpaResponded 20 July 2016

    Dear unclerick45: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

    Reviewed 12 July 2016 via mobile

    My family is here right now and I feel the need to tell this story because I am looking for an apology. We called the concierge desk and asked for a reservation for dinner at 7:30. Whoever answered said no problem our concierge Adrián would...More

    2  Thank J G
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 13 July 2016

    Dear J G, Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. In an attempt to find out...More

    Reviewed 12 July 2016

    A beautiful and wonderfully managed and maintained resort. Grounds and beaches immaculate. Rooms clean and spacious. Towels and linen supreme. Evenings quiet for relaxation or dine and party in Playa del Carmen close by.More

    Review collected in partnership with this hotel
    Thank juliei200
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 14 July 2016

    Dear Julie, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 12 July 2016

    This was our second stay at the RH. Rooms are beautifully appointed. A superb meal was greatly enhanced by the excellent service we received by our waiter, Henry Ortiz. He was both professional and exceptionly personal. The experience was so positive we went back the...More

    Thank Palibre19
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 15 July 2016

    Dear Palibre19, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy a delicious meal. We appreciate your comments about Henry. We're letting management know that he...More

    Reviewed 11 July 2016

    My wife and I just got back from a five day/night stay at the Royal Haciendas and we couldn't have been more pleased with our stay. The resort was in great shape with everything clean, neat, and well ran. The service could not have been...More

    1  Thank JLB8066
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 19 July 2016

    Dear JLB8066, Thank you for taking the time to post about your recent visit to The Royal Haciendas. We couldn't be happier to hear our guests enjoyed their stay with us. We're glad to see that you and your wife had an amazing vacation and...More

    Paradisus Playa del Carmen La Perla
    9,023 reviews
    #20 of 211 hotels in Playa del Carmen
     
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    #8 of 211 hotels in Playa del Carmen
     
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    Le Reve Hotel & Spa
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 183 - USD 474 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #33 Luxury Hotel in Playa del Carmen
    • #34 Spa Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #36 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Hotwire and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1901)
    Pool & Beach (462)
    Room & Suite (442)
    Dining (149)
    Hotel & Grounds (1128)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Mahekal Beach Resort
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    3.43 km away
     
    Petit Lafitte
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    1.43 km away
     
    Le Reve Hotel & Spa
    844 reviews
    1.02 km away
     
    Paradisus Playa del Carmen La Perla
    9,023 reviews
    1.80 km away
     
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    Ask a question
    Questions & Answers
    Sanjay S
    5 October 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Sanjay, Yes, the Royal Haciendas is wheelchair accessible. Warm Regards.
    0
    Votes
    tlsmalone
    18 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello tlsmalone, The all-inclusive package at The Royal Haciendas works the same as at The Royal Sands. You have to sign a bill after every food and drink. You can see more information about what's included in our... More
    0
    Votes
    browneyez83
    18 September 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Browneyez83, Yes, there is a children's pool at the resort. We have a Kids Club offering different activities to children aged 4 to 12 years old. Younger kids may be able to participate in some activities accompanied... More
    0
    Votes
    Room Tips
    "Rooms on the second floor and above give you the best view."
    Read review
    "Definitely get a room with a hot tub on the balcony."
    Read review
    "2nd Floor and above for a bit better view"
    Read review
    "Our only complaint in the 2-room villa we were assigned was that it had a very loud AC unit. It kept the..."
    Read review
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