We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Royal Haciendas All Suites Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Royal Haciendas All Suites Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,045 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Haciendas All Suites Resort & Spa
See the most recent reviews
Showing 2,640: English reviews
Cleveland, Ohio
Reviewed 1 week ago

RH is a great place to go with friends and / or family. We have been members there since it was built in 2006, and enjoyed the 10th anniversary visit. Great staff. Good food options. Good transportation options. Very safe / good security.

 Report
Helpful?
Thank Steve F
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Steve F, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we have been achieving this goal with you for 10 years. We thank you for your continued loyalty and...

Reviewed 2 weeks ago

I should probably start with a disclaimer. I am not a fan of time share properties and by no means am I a connoisseur or an expert on them. I have several friends and relatives that have been caught in the trap and regret it. It’s like that tattoo you got after a night of way too much tequila…seemed like...

 Report
Helpful?
Thank Scott S
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Scott S, Thank you so much for taking the time to review your stay. We truly appreciate hearing from all of our members and guests regarding their vacations. We always encourage them to let us know right away of any needs or issues that they encounter during their stay, as we want the opportunity to make it right. We...

Atlanta, Georgia
Reviewed 2 weeks ago

We have been vacationing at the Royal Haciendas for the past 8 years. We absolutely love it there and look forward to arriving and have the staff say "Welcome Home". We have so many family memories from our times spent at this excellent resort. We look forward to our next visit!

 Report
Helpful?
Thank Tammy J
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Tammy J, Thanks so much for writing a review about The Royal Haciendas. We're pleased to hear that you and your family have made some incredible memories that will last for years to come. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home....

Ballarat
Reviewed 2 weeks ago

The resort was nice with many good amenities. The concern was that members are given priority, even to the point that you can be asked to move rooms if a member comes to the resort and you are staying in their room. Some staff were amazing, others made us feel really unwelcome and like it was a waste of their...

 Report
Helpful?
Thank Kirsty D
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Kristy D, Thank you for taking the time to post a review about your recent experience at The Royal Haciendas. Accept our most sincere apologies for the experience you had during your stay with us. We receive so many positive reviews about our staff's cordiality and friendliness, so we are disappointed to hear your recount of what you experienced....

Bourne, Massachusetts
Reviewed 2 weeks ago

The Haciendas was incredible. The grounds were beautifully maintained, including pool areas, jacuzzis, and hammock areas. The beach and ocean were heaven. You had to get there before 10am to get chairs. The rooms were very clean and spacious. Daily maid service was provided. My only recommendation would be to update the living room furniture as it was outdated and...

 Report
Helpful?
1Thank Robyn S
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Robyn S, Thank you so much for taking the time to share your recent experience at The Royal Haciendas. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax. We appreciate you bringing to our attention our opportunity areas, we are constantly working to improve the experience...

Knoxville
Reviewed 2 weeks ago

Very high quality facilities and service. Resort kept in excellent repair. Nicely laid out buildings. All staff are professional and responsive to needs. Been a member of Royal Resorts for almost 30 years and have brought many friends who are quite impressed.

 Report
Helpful?
Thank MarshaDinTennesse
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear MarshaDinTennesse, Thank you so much for taking the time to review The Royal Haciendas. We're glad to see that you have shared your home in paradise with many of your loved ones and it's gratifying to hear that our service has met your expectations. We thank you for your continued loyalty and we can't wait to have you back...

San Antonio, Texas
Reviewed 2 weeks ago

The resort location is far from Cancun but the ride to the resort takes about 45 minutes and the road to the resort is on a very good paved road. The resort is located right next to the water on an excellent beach with plenty of sand and lounge chairs with cabanas for protection from the hot sun while enjoying...

 Report
Helpful?
Thank al2303
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear al2303, Thank you for posting about The Royal Haciendas. We're glad to hear you enjoyed our facilities, the beautiful ocean views and that our staff's friendliness and cordiality covered your expectations. We hope to see you again soon! Best Regards.

Bronx
Reviewed 2 weeks ago

I have been a member since 1997, and every time I vacation at the royal resorts it is always a great vacation. Even when there might be small problems with maintenance at the villa, it is resolved quickly. The beach and pool experience is always great. The food is always great. And I love the quick access to 5th avenue...

 Report
Helpful?
Thank John V
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear John V, Thanks for taking the time to review The Royal Haciendas. We love hearing from our members and their vacation experiences. We're glad to learn that our service has met your expectations for so many years, and that our maintenance staff has been able to assist you with your needs whenever there is an issue with your villa....

norwich
Reviewed 2 weeks ago via mobile

Very expensive. Was double cost of 5 star hotel we had booked but was booked at short notice. It s a timeshare complex. So full of regular timeshare holders. Many quite elderly . Not for the younger market . More 50 plus brigade . Excellent drinks and room service. Food good. Though watch for extra charges in a la Carte...

 Report
Helpful?
Thank davilee
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Davilee, Thank you for taking the time to let us know about your recent stay. We receive so many positive reviews about our staff's good service and honesty, so we are disappointed to hear your recount of what you experienced. Please know that this is not what our guests have come to expect from a vacation with us. In...

Palm Desert
Reviewed 2 weeks ago

We come to the Royal Haciendas every year ( for 8 years). We are so pleased that the property is continuing to be maintained in perfect condition. We really enjoy the beautiful beach and outside pool areas. Having many choices for dining is also a plus.

 Report
Helpful?
Thank 171maralynt
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear 171maralynt, Thank you for taking the time to review The Royal Haciendas. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we have been achieving this goal with you for 8 years. We thank you for your continued loyalty and we can't wait to have you back on your next visit...

2,048 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1662)
Viewed
View from Room (125)
Viewed
Room/Suite (152)
Viewed
Pool/Beach Area (343)
Viewed
Dining (102)
Viewed
Hotel & Grounds (337)
Viewed
Bathroom (18)
Viewed
Family/Play Areas (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (572)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (362)
Viewed
Amenities (75)
Viewed
Beach (27)
Viewed
Children's Pool (12)
Viewed
Deluxe Villa Beach Front (70)
Viewed
Pool (41)
Viewed
Dining (36)
Viewed
Standard Villa (68)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (3)
Viewed
Dining (2)
Viewed
Family/Play Areas (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.2 km away
Le Reve Hotel & Spa
Le Reve Hotel & Spa
#94 of 213 in Playa del Carmen
748 reviews
3.3 km away
Mahekal Beach Resort
Mahekal Beach Resort
#29 of 213 in Playa del Carmen
2,220 reviews
3.9 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 213 in Playa del Carmen
14,448 reviews
Show Prices
Show Prices
Show Prices
4.1 km away
Gran Porto Resort
Gran Porto Resort
#30 of 213 in Playa del Carmen
8,864 reviews
1.6 km away
Petit Lafitte
Petit Lafitte
#12 of 213 in Playa del Carmen
1,303 reviews
6.4 km away
Hacienda Tres Rios
Hacienda Tres Rios
#58 of 213 in Playa del Carmen
4,752 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $291 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, BookIt.com, Vacatia, HotelTravel.com, Cheap Tickets, Travelocity, Odigeo and Jetsetter so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
366 questions
Ask a question

See all questions (366)

Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have a view of the ocean so no specific tip”
 of 5 bubbles richardjK8262CP, 6 Dec 2016 | Read review
“We had 2 Adults and 2 children and booked the ocean view suite. It had 2 murphy beds that came down for the kids and a wonderful king sized bed for the master suite. As the kids get older I would had the extra space of a connecting room. ”
 of 5 bubbles hollybK2141TO, 6 Dec 2016 | Read review
“Try to get a beach view; not necessarily on beach front...you'll be glad. Get close to the beach.”
 of 5 bubbles jimtJ802NC, 5 Dec 2016 | Read review
“If you can afford it, make sure you stay in a beach front villa.”
 of 5 bubbles 773johnf773, 5 Dec 2016 | Read review
“Ask for "Ocean View" - front ocean pools are closer to the pool and ocean, back ocean view is quieter.”
 of 5 bubbles Shawna88, 3 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay