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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
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    01/01/2018 02/01/2018
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    Traveller (1968)
    Pool & Beach (467)
    Room & Suite (445)
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (267 reviews)
    “murphy beds” (97 reviews)
    “rotunda bar” (62 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: 2017 Year End Special
    Hotel deals
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    Rooms
    1 Jan.2 Jan.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,813)
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    21 - 25 of 3,250 reviews

    Reviewed 1 week ago

    Best staff ever! Grounds immaculate. Service for traveling to excursions trouble free. Food options excellent from beach side to pool side to fine dining. Great activities offered daily or do nothing but enjoy the beach or pools. All Inclusive option made it possible to enjoy...More

    Thank kataleena2017
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

    Dear kataleena2017, Thank you so much for taking the time to review your recent stay with us. It's wonderful to see that you were able to enjoy yourselves around the resort and that the staff made you feel right at home. We hope to see...More

    Reviewed 1 week ago

    Very large resort that is both quiet and relaxing. The beach is just a few steps from the pool, so swimming in both is quite convenient. Rooms were large and spacious, but a bit outdated. The food quality was decent, the steakhouse was pretty good....More

    Thank Mackenzie M
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear Mackenzie M, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in...More

    Reviewed 1 week ago

    This resort is PERFECT in every way. The grounds are very well kept, beautiful flowers/plants, clean rooms, clean pool as well as the beach area. We try to go every year. Very friendly staff from check in to check out. Even though most speak English,...More

    Thank kchamp2017
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear kchamp2017 , Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We look forward to welcoming you back...More

    Reviewed 1 week ago

    I would recommend Royal Resorts, any of the 5 Resorts are lovely, food was excellent as well as service and cleanliness. Everyone was helpful and friendly. I felt very safe there. Play Del Carmen was fun and interesting and has some great jewelry stores!More

    Review collected in partnership with this hotel
    Thank Judy J
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear Judy J, Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your...More

    Reviewed 1 week ago

    Great resort, very relaxing, professional staff, above and beyond for relaxation!!! Beautiful resort, very clean and close to the ocean which we love. We enjoy staying here year after year and our kids do too!More

    Review collected in partnership with this hotel
    Thank jenkW2594QR
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear jenkW2594QR, Thanks so much for writing a review about The Royal Haciendas. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we...More

    Paradisus Playa del Carmen La Perla
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    Grand Velas Riviera Maya
    3,326 reviews
    #3 of 213 hotels in Playa del Carmen
    2.7 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 218 - USD 592 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #33 Luxury Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Travelocity, getaroom.com, Hotwire, Cancelon, Evoline ltd and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1968)
    Pool & Beach (467)
    Room & Suite (445)
    Dining (153)
    Hotel & Grounds (1183)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Grand Velas Riviera Maya
    3,326 reviews
    2.73 km away
     
    Petit Lafitte
    1,595 reviews
    1.43 km away
     
    Paradisus Playa del Carmen La Perla
    9,311 reviews
    1.80 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,895 reviews
    1.18 km away
     
    Nearby Restaurants
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    Los Murales
    208 reviews
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    Arezzo Restaurant
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Maria G
    11 December 2017|
    Answer
    Response from enida9 |
    USA transfers. Been using them for years. Always on time.
    0
    Votes
    Mcgarv_8
    10 December 2017|
    AnswerShow all 4 answers
    Response from Willy054 | Reviewed this property |
    Have to say I did not care for the food, not enough veriity.
    0
    Votes
    pepperminty00
    8 December 2017|
    Answer
    Response from Dan B | Reviewed this property |
    Yes they can.
    0
    Votes
    Room Tips
    "Beds were a bit hard. I'm used to a softer bed."
    Read review
    "Do more preventative maintenance."
    Read review
    "Your comfort is the resort’s number one concern so don’t be afraid to call the Front Desk or tell the maid..."
    Read review
    "During December the rooms on the south side of the resort are not exposed the sun."
    Read review
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